TrustRadius Insights
Users have found Hippo Manager to be a valuable tool for tracking clients, pets, chart notes, and payments in veterinary practices. The …
Starting at $119 per month
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What is Hippo Manager?
Hippo Manager is a veterinary practice management software.
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Core
$119
Cloud
per month
Enterprise
custom pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.hippomanager.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $119 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Hippo Manager?
Hippo Manager is a veterinary practice management software. Practitioners can access your information from anywhere using any device that has internet access.
Hippo Manager covers all functions required to operate a veterinary practice: medical records, point of sale, billing, appointment scheduling, prescriptions, referrals, image\document storage and reporting.
Hippo Manager Competitors
Hippo Manager Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Hippo Manager is a veterinary practice management software.
Hippo Manager starts at $119.
Covetrus AVImark and ezyVet are common alternatives for Hippo Manager.
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Hippo Manager to be a valuable tool for tracking clients, pets, chart notes, and payments in veterinary practices. The software's daily scheduler is praised for its ease of use, allowing users to efficiently manage their appointments. Additionally, the software's reliability and timely improvements have increased efficiency in clinics. Users have also benefited from the training and technical support provided by the team, especially for those who are not computer-savvy.
One of the key business problems solved by Hippo Manager is the ability to work remotely, which has been particularly helpful for users with small children at home. The cloud-based access allows users to save money and work from home as needed. Furthermore, the software assists in tracking inventory, controlled substances, invoicing, sales, and generating reports, providing an all-in-one solution for managing the financial aspects of veterinary practices. While some users feel that improvements could be made for quicker and more accessible functionality, Hippo Manager has proven to be a valuable resource for starting and running small clinics.
Effective and User-Friendly: Users have consistently praised Hippo Manager for being highly effective, simple, and user-friendly. Many reviewers have mentioned that they found the software to be easy to navigate and intuitive, even for individuals who are not tech-savvy. The simplicity of the interface has resulted in full user uptake and increased efficiency in client interactions.
Convenient Cloud-Based Access: A significant number of users appreciate that Hippo Manager is cloud-based, allowing them to easily access it from anywhere, including their homes. This feature has been particularly beneficial for receptionists who can assist clients even when the practice is closed. Being able to access patient records from any device at any time has made their jobs easier and improved overall customer service.
Excellent Customer Support: Users consistently highlight the outstanding customer support provided by Hippo Manager's team. Reviewers describe the support staff as friendly, sincere, and helpful. They appreciate that any fixes or questions are handled quickly and effectively by the support team. The company's receptiveness to feedback is also well-regarded by users, making them feel valued as customers.
Slow and Glitchy Performance: Many users have experienced slowdowns and glitches with the new version of Hippo Manager, causing frustration and inefficiency in their workflow. Some users reported excessive clicking to get rid of pop-up windows, which further adds to the time-consuming nature of using the software.
Lackluster Customer Support: Several reviewers expressed dissatisfaction with the customer support provided by Hippo Manager. Users described it as horrendous, citing slow or no responses to simple questions even after waiting for extended periods of time, sometimes up to two months. This lack of timely assistance can be frustrating for customers who rely on prompt resolution of their issues.
Inadequate Reminders System: The reminders system in Hippo Manager has been a recurring pain point for users. It creates extra work for staff and lacks flexibility in customization options. Some users suggested that it would be more convenient if reminders could generate emails to send to owners, consolidating multiple reminders into one email. The current system's limitations result in a flood of separate emails for clients with multiple animals, causing inconvenience and cluttering their inbox.