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Ease of Use: Users have expressed high satisfaction with the ease of use of Hippo Video. Many reviewers have mentioned that the platform …
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What is Hippo Video?
According to the vendor, Hippo Video is a DIY video personalization platform for businesses. The platform can be used to create and send mass in-video & hyper-personalized video email campaigns at scale to book more meetings, track opportunities, and close…
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Free
$0
Cloud
per month
Basic
$29
Cloud
per month
Starter
$49
Cloud
per month
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Hippo Video?
According to the vendor, Hippo Video is a DIY video personalization platform for businesses. The platform can be used to create and send mass in-video & hyper-personalized video email campaigns at scale to book more meetings, track opportunities, and close more deals effectively. Hippo Video has tailored workflows for marketing, email campaign, sales, and customer support processes. Merge data and video to deliver exceptional experiences that wow customers, and produce higher ROI.
The vendor says that using Hippo Video, high growth sales and marketing teams no longer have to use multiple tools for different stages of a video. Hippo Video is the one-stop solution for everything video that generates leads, delivers deep user insights, integrated with popular marketing & sales tools and platforms, etc. Hippo Video is trusted by more than 5000+ businesses around the world.
Hippo Video Screenshots
Hippo Video Video
Hippo Video Integrations
Hippo Video Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Asia, North America, South America, Europe, Africa, Australia, Antartica |
| Supported Languages | English (US), English (UK) |
Hippo Video Customer Size Distribution
| Consumers | 30% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 10% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Ease of Use: Users have expressed high satisfaction with the ease of use of Hippo Video. Many reviewers have mentioned that the platform is seamless and easy to understand, even for beginners. Some users felt that the interface of Hippo Video was intuitive and user-friendly, making it simple to create, record, and share videos. The comprehensive documentation and user guides provided by the product were also appreciated.
Efficient Integrations: Numerous users have praised the efficient integrations of Hippo Video with various sales, support, and communication tools. They found the platform to be seamless and fast, eliminating the need to use multiple tools to achieve desired results. Reviewers highlighted how well Hippo Video integrates with Gmail, HubSpot, LinkedIn, Google Slides, Zendesk articles, Zoom classes, and more. The versatility and efficiency of these integrations were highly valued.
Customer Service: Users have consistently highlighted their positive experiences with Hippo Video's customer service team. They appreciated the incredible level of support received from the team who were responsive, knowledgeable, prompt in their assistance. Some users specifically mentioned hands-on technical support as being valuable. The fantastic customer service provided by Hippo Video was considered a major advantage by many reviewers.
Confusing User Interface: Several users have found the user interface of Hippo Video to be confusing and in need of an update. They have expressed difficulty navigating through the software, describing it as clunky and unintuitive.
Technical Issues: Users have encountered various technical issues while using Hippo Video. These include frequent crashing, lagging, slow loading times, and occasional login recognition problems. Some users have expressed frustration with these issues as they hinder their overall experience with the software.
Limitations and Missing Features: Many reviewers have expressed dissatisfaction with the limitations of Hippo Video. Some users mentioned video size restrictions and the inability to upload multiple videos at once as major drawbacks. Additionally, several customers feel that certain necessary features are missing from the software, such as advanced video editing capabilities, personalized landing page creation tools, and seamless integration with other software platforms.
Users of Hippo Video have provided several common recommendations based on their experiences with the product. These recommendations include having a personal webinar with the support team to address specific questions and concerns, checking out the videos and features of Hippo Video to see if it fits their workflow, and giving Hippo Video enough time to fully test and use before making a decision.
Users highly recommend Hippo Video for 1 to 1 communication and 1 to many marketing, as well as considering its pricing and services based on the organization's size. It is also recommended for reaching out to clients and standing out from competitors, especially during the free trial period if unsure.
Users love the mobile app and praise the great support they receive while using Hippo Video. They highly recommend proper training to maximize the tools available.
Furthermore, users highly recommend utilizing videos in outreach for sales and customer success, switching over to Hippo Video for hosting videos, approaching the learning curve with patience, and trying the free trial to experience the functionality firsthand.
Integrating landing pages and videos properly is advised, as well as integrating Hippo Video with CRM for a smoother workflow. Users highly recommend using Hippo Video daily and making it a habit.
Hippo Video is considered an easy-to-use platform compared to alternatives, particularly when integrating it into Gmail. The helpful customer support is also appreciated.
In summary, users recommend giving Hippo Video a try, taking advantage of personal walk-throughs, scheduling webinars for effective usage, signing up for the free trial period, and using it for communication with clients. They also suggest using it for emails that provide a WOW factor.
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