HireRight Reviews

HireRight caters to all size businesses. Whether you only need a simple background check or a more detailed, in-depth one (i.e., special licensing verifications, education verification, etc., HireRight can provide that information. Although most delays are due to smaller jurisdictions not responding promptly, when you contact HireRight, they query those jurisdictions and provide you an update. Customer service is very easy to work with.

In most cases, HireRight is doing pretty good. There are some hiccups here and there.

The limitation of only catching information off the addresses the applicant supplies instead of their social has put our company in a tough spot. We tried to promote an employee and were unaware they would not be able to fill the requirements of the position because the background check did not catch something from another state.

Very likely that I would refer friends and coworkers to HireRight. If it wasn't for HireRight, I would not be able to complete my job in a timely manner. It's simply a must do for the transportation industry. By using the reports they offer, I can firmly make a sound decision on hiring my prospects.

HireRight is great! The customer service support is very helpful.

It is well suited for specific aspects of background checking, such as an SSN trace and/or drug screening. I haven't run into a scenario where it would not be a good program.

HireRight is a very effective way to quickly and affordability run background checks on applicants.

HireRight is suitable for any organization looking to conduct background checks on employees prior to hiring them on.

If your organization does not have a decent enough budget, this can get a bit pricey.

HireRight is very flexible to the demands of the company needs.

HireRight is able to do international background checks (criminal, employment, and education) and since we have a lot of applicants who are from out of the country it makes it so much easier and is a time saver!

HireRight is well suited in the transportation industry. They provide a quick, accurate return on the CDLIS report and DAC report. It is very cost effective for everyone. Their customer service people will answer your question(s) to the best of their ability, and will research into things to find the correct response.

I like that it integrates with Taleo. That's the biggest plus I have seen so far.

HireRight is a full scale background check company. I would encourage anyone looking to supplement their current provider or looking for full services to consider them. With their online registration for potential employees it allows them to participate and know what is happening. It will also save the company time by eliminating the need for paperwork.

One of the other factors in deciding to move forward with HireRight was their ability to check international applicants. They are able to verify both education and criminal records in countries outside of the US. The ability to pick packages and a la carte is valuable as well. For first time individuals in the workforce, it can be over the top as they have no info to verify.

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.

HireRight follows up with the candidates with any questions/discrepancies so the hiring managers don't have to. This is a huge time-saver.

HireRight is well suited for background checks for new hires.

When not using paired with Tenstreet for DOT purposes, it is less useful.

Their DAC and CDLIS are perfect for the transportation world as they are so quickly turned around. However, at the same time they need to be ready to really truly investigate when errors are reported by consumers.

I highly recommend HireRight!

I think HireRight is well suited for many industries in a majority of countries.

I have not encountered a scenario where HireRight is not well suited.

HireRight would be well suited for a larger corporation that does not have robust background checking standards. It would be less suited for smaller organizations, who value customer services and candidates experience. I also wouldn't recommend them to someone with a lot of international checks. They do what they're supposed to do most of the time, but I haven't seem anything extraordinary about them.

You can select what information you want to verify so it can be customized to fit any company's needs.

How well is the tool used in enterprise environments vs. small scale operations? Does it do better in decentralized settings vs. central HR operations?