October 07, 2019
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.https://media.trustradius.com/product-logos/PX/4H/Q4IT1D94CO5C.pngHireRight, LLCHireRight is Great2019-10-07T22:33:35.585ZHireRight is being used for background checks and drug screenings for badging on specific projects.,Background checking socials Checking court systems Tracking applicant data,Not keeping records long enough Sometimes the checks take too long,8,Enabled being able to get badged.,,7,Foundation SoftwareErica WeinerHireRight2019-10-04T20:29:35.349ZWe use HireRight to run background checks for hiring applicants,Easy to use Affordability Good customer support,User interface could be more intuitive. Better understanding of costs per background check when completing application.,5,Allows us to run background checks at an affordable rate Maintain compliance with our client's requirements to run background checks on our employees,5,TriNetDavid WhiteHireRight2016-03-31T19:07:46.668ZHireRight is being used by our entire organization to facilitate pre-employment background investigations and drug screenings, DOT physical recertifications, reasonable suspicion drug and alcohol screening, and random drug screening. HireRight helps us remain compliant with DOT regulations, hold employees accountable for meeting the company standards of our drug/alcohol free workplace policy, and make informed decisions about the individuals we hire.,Paperless screenings. The ability to send an email invitation to a candidate so they can complete and submit their own background investigation information was a game changer. It has sped up our process and made the completion of the required paperwork easier for candidates. Best of all, we were able to do away with our old, manual paper packet of pre-employment forms. Random Drug Screenings. The batch upload option for random drug screening rosters works well and is intuitive. The selections are made accurately and in a timely manner. We have the ability to directly notify the manager of selected employees from the system, without the need for additional paperwork. HireRight offers a wide assortment of training options, both for users of the system as well as compliance updates. This has made it easier for our Employee Services team to stay on top of regulatory changes.,Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do. Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with. Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.,8,Improved candidate experience. Our process is now more modern and appealing to candidates, as well as easier to complete. Pre-employment screening times have improved, reducing our time to hire. This helps us get new hires onboarded and working faster, which is a win for our new hires and our location managers. Online document retention keeps confidential information secure, and reduces the paperwork and clutter we are forced to manage on-site.,,SilkRoad Recruiting,No,3,NoDaniel HartmannUnspecified
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Reviews (1-3 of 3)
October 04, 2019
March 31, 2016
Score 8 out of 10
Read Daniel Hartmann's full review
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
HireRight Scorecard Summary
Feature Scorecard Summary
HireRight is a background screening solution. It includes a range of background checking services, and supports international and multinational organizations. HireRight includes criminal background checks, identity checks, candidate experience checks, and driving records, among other types of background checks. The product also provides tailored features for businesses in transportation, healthcare, education, retail, financial services, non-profits, and small businesses. HireRight is a standalone background checking solution, and is designed to integrate with other ATS products with fuller recruitment capabilities.
Categories: Applicant Tracking
HireRight Technical Details