HireRight Reviews

47 Ratings
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Score 7.9 out of 100

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Reviews (1-7 of 7)

Shannon Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Support

10
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
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Krista-erika Lopez | TrustRadius Reviewer
October 24, 2019

HireRight Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

10
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
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Daniel Hartmann | TrustRadius Reviewer
March 31, 2016

HireRight

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

3
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
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About HireRight

HireRight is a background screening solution. It includes a range of background checking services, and supports international and multinational organizations. HireRight includes criminal background checks, identity checks, candidate experience checks, and driving records, among other types of background checks. The product also provides tailored features for businesses in transportation, healthcare, education, retail, financial services, non-profits, and small businesses. HireRight is a standalone background checking solution, and is designed to integrate with other ATS products with fuller recruitment capabilities.
Categories:  Background Check

HireRight Technical Details

Operating Systems: Unspecified
Mobile Application:No