HireRight

HireRight Reviews

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Reviews
(1-8 of 8)

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January 17, 2020

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Shannon Allen | TrustRadius Reviewer
Shannon Allen
Lead Recruiter
SL Recruitment Resources (Transportation/Trucking/Railroad, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
October 24, 2019

HireRight Review

Krista-erika Lopez | TrustRadius Reviewer
Krista-erika Lopez
HR Coordinator
Associated Students California State University-Sacramento (Higher Education, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
March 31, 2016

HireRight

Daniel Hartmann | TrustRadius Reviewer
Daniel Hartmann
Employee Services Supervisor
Hajoca Corporation (Wholesale, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

3
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.

HireRight Scorecard Summary

What is HireRight?

HireRight is a background screening solution. It includes a range of background checking services, and supports international and multinational organizations. HireRight includes criminal background checks, identity checks, candidate experience checks, and driving records, among other types of background checks. The product also provides tailored features for businesses in transportation, healthcare, education, retail, financial services, non-profits, and small businesses. HireRight is a standalone background checking solution, and is designed to integrate with other ATS products with fuller recruitment capabilities.

HireRight Pricing

HireRight Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is HireRight?

HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.

What is HireRight's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses HireRight?

The most common users of HireRight are from Mid-size Companies and the Transportation/Trucking/Railroad industry.