Name: Hiveage
Rating: 8 (2 reviews)
Author: Vesess

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Mobile App Development

Development

Association Management

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

File Sync

Objectives and Key Results (OKR)

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Financial Risk Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Business Internet Service Providers (ISPs)

Cloud Storage

Component Content Management

Container Management

Fraud Detection

IT Alert Management

Identity Verification

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Intranet

Load Testing

Managed Print

Managed Private Cloud

Metadata Management

Network Performance Monitoring

Product Implementation Services

Tower Servers

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Presentation

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Email Signature

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Pipeline

Sales

Antivirus

Security

Digital Forensics

Estate Planning

Insurance Agency Management

Insurance Claims Management

Inventory Management

Library Management

Physical Therapy

Vertical-Specific

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### Invoicing and Payments
Users have expressed satisfaction with the software's ability to handle invoicing and payments efficiently, particularly highlighting features such as tracking time and converting it into invoices seamlessly. However, some users have encountered minor issues such as the inability to reuse or edit invoice numbers, as well as occasional glitches in the platform. Despite these drawbacks, the software's multi-currency invoicing and mobile app for issuing quotations and invoices on-the-go have been praised for their convenience and practicality.

### Expense Tracking
Some users find Hiveage's expense tracking to be a strong point, praising its ease of use and workflow streamlining. However, others express concerns about the organization of expenses and the integration with email services like Gmail. While some users feel they are not fully utilizing all the features available, they appreciate the potential for future use. In summary, opinions on Hiveage's expense tracking feature are mixed, with some users highlighting its benefits while others suggest areas for improvement.

### Customer Service and Support
While some users appreciate the ease of use and excellent customer support provided by Hiveage, others have raised concerns about the lack of responsiveness from the customer service team. Issues such as glitches in the platform and delays in addressing customer queries have been highlighted as areas needing improvement. Despite these challenges, some users still find value in the service offered by Hiveage, albeit at a slightly higher cost compared to other providers in the market. The mixed feedback suggests that there is room for enhancement in Hiveage's customer service and support functionalities to better meet the diverse needs of its user base.

### Customization and Integration
While some users praise Hiveage's customization options, particularly the ability to personalize invoices and emails, others express frustration with the limited customizability of dashboard reports and the glitchiness of the platform. The mixed feedback suggests that while customization features are appreciated by some, there are areas where improvement is needed to enhance user experience.

Simple and User-Friendly Interface: Many users have praised the software for its simple and user-friendly interface, with multiple reviewers mentioning that it is easy to navigate and understand. 

Efficient Invoicing Process: Several users have highlighted the efficiency of the invoicing process, specifically mentioning features such as tracking time and converting it into invoices effortlessly. This functionality has been appreciated by reviewers as it streamlines the invoicing process and saves time.

Excellent Customer Support: The software's customer support has received high praise from multiple users, who consider it hard to beat. Reviewers have commended the responsiveness and helpfulness of the support team, emphasizing their positive experience while using the software.

Accidental Deletion of Invoices: Some users have found it easy to accidentally delete a whole invoice while in progress, causing frustration and the need to recreate the invoice from scratch. This issue has been mentioned by multiple reviewers who felt that the system should have a safeguard in place to prevent accidental deletions.

Difficulty Contacting Customer Service: Users have had trouble finding where to contact customer service when they had a problem, resulting in delays in getting their issues resolved or questions answered. Several users have expressed this concern and suggested that Hiveage improve its customer support accessibility.

Limited Customization Options for Dashboard Reports/Charts: Users have found the dashboard reports/charts to be lacking in usefulness and customization options, making it difficult for them to analyze and present their business data effectively. This limitation has been highlighted by a number of users who desired more flexibility and personalized insights from these features.

Hiveage has earned praise from users for simplifying the process of managing cashflow and identifying overheads. Reviewers have found that the software is efficient in invoicing multiple clients who frequently order similar products, saving them time and effort. Users appreciate Hiveage's ease of use and streamlined features for billing and expense tracking, with some having used the software for several years. By utilizing Hiveage, users have been able to recoup wasted time and energy that they experienced with their previous systems. However, some frustration has been expressed regarding the lack of customer service response to issues. 

One standout feature that users appreciate is the estimate setup, allowing them to send estimates to clients instead of proposals. Additionally, Hiveage's notifications on outstanding invoices have proven helpful in reminding users about unpaid accounts. The software is highly regarded for its simplicity and professionalism in invoicing, making it a cost-effective choice for managing invoicing and billing for small companies and individuals. Users also appreciate the ease of billing and payment for customers, as well as the ability to track when a client has viewed an invoice. Hiveage has shown scalability with business growth, providing room for future expansion if needed. Customers have reported positive experiences with Hiveage's customer support, finding it helpful and fast. Overall, Hiveage strikes an optimal balance between complexity and functionality, allowing users to breeze through invoicing with minimal effort, making it suitable for businesses of any size. Financial advisers have particularly found Hiveage to be a simple and valuable solution for invoicing their clients. With its simplicity, pricing, and reliable support, Hiveage has become the preferred choice for online invoicing among many users. Its fast and intuitive interface, professional-looking invoices, and integration with payment platforms have garnered praise from various customers. Hiveage is considered an effective software solution that functions as an office administrator by reminding users about outstanding invoices. Small businesses especially benefit from its features like recurring invoices, time-tracking, and quoting.

Free

Basic

Plus

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Core

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Hiveage

Invoicing software helps businesses and entrepreneurs create, send and track professional-looking invoices.

Invoicing

Likelihood to Recommend

Vesess

Owner - Web Designer/Developer/Marketer

Hiveage 2019-02-05 10:39:35

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Mobile app

Right direction

Pricing structure

Easy and straightforward

Straightforward to use

User friendly

Setting up

Easy to use

Online payments

Payment processors

Quick and easy

Home

Invoicing Software

Hiveage is a decent invoicing/billing system for a small business with features such as recurring invoices, time-tracking, quoting and more. I used Hiveage for my own business invoicing/billing for a couple of years (and moved from its predecessor) and recommended it for a couple of clients needing invoicing/billing that was easy to set up and configure for receiving payments online.

Setting up to receive online payments from a number of payment processors was quick and easy, and the range of processors was excellent.
Invoicing and recurring invoicing were easy and straightforward to use, and clients liked it as well.
The entire system is user-friendly and very easy to use for anyone. It has all the basics you need for billing/invoicing for a small business and is especially ideal for freelancers.

Mobile app still needed some work, but they were going in the right direction.
Would like to see them add more accounting/bookkeeping functions.
Preferred the old pricing structure vs the current one.

Hiveage was perfect for my small business when I was smaller, and it worked well to get invoices paid online from clients quickly and easily.
The invoices were professional-looking, and the ease of use to make payments made clients happy.
Keeping track of time for billing to specific projects was advantageous as well.

Hiveage

Overview

What is Hiveage?