Product ok, but be prepared for whacky price changes (last one 60%+ increase)
We use Hiver for email management, shared inbox, etc.
Hiver
Hiver
Hiver
Starting at $14 /user/month
View PricingOverview
What is Hiver?
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts.
Hiver works like a full-fledged help desk, built...
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View all pricingPLUS PLAN
$14.00
Cloud
/user/month
PREMIUM PLAN
$22.00
Cloud
/user/month
ENTERPRISE PLAN
$34.00
Cloud
/user/month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://hiverhq.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Hiver: The Human Way of Doing Customer Service
01:01
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Hiver?
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts.
Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products.
Hiver is used by thousands of companies globally and is one of the most loved products built for Gmail and G Suite.
Hiver Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Ticket creation and submission
- Supported: Ticket response
Multi-Channel Help Features
- Supported: Email support
Additional Features
- Supported: Shared Mailboxes
- Supported: Shared Labels
- Supported: Collision Alerts
- Supported: Email Notes
- Supported: Auto Response
- Supported: Email Templates
- Supported: Shared Drafts
- Supported: Send Later
- Supported: Analytics, Automations, and Integrations
Hiver Screenshots
Hiver Video
Helpdesks make customer service impersonal. They create silos within organizations and prevent cross-team collaboration. They turn customers into tickets and spook them out with badly formatted, impersonal emails.
Meet Hiver, a Gmail-centric customer service solution that he...
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Hiver Competitors
Hiver Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | English |
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