Overview
What is Hiver?
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right…
Pricing
PLUS PLAN
$14.00
PREMIUM PLAN
$22.00
ENTERPRISE PLAN
$34.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Hiver?
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts.
Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products.
Hiver is used by thousands of companies globally and is one of the most loved products built for Gmail and G Suite.
Hiver Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Ticket creation and submission
- Supported: Ticket response
Multi-Channel Help Features
- Supported: Email support
Additional Features
- Supported: Shared Mailboxes
- Supported: Shared Labels
- Supported: Collision Alerts
- Supported: Email Notes
- Supported: Auto Response
- Supported: Email Templates
- Supported: Shared Drafts
- Supported: Send Later
- Supported: Analytics, Automations, and Integrations
Hiver Screenshots
Hiver Video
Hiver Integrations
Hiver Competitors
Hiver Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
Supported Languages | English |