Name: Hiya Protect
Author: Hiya, Inc

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Academic Advising

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Legal Management

Meeting Management

Workflow

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Graph Database

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

SaaS Management

Security Analytics

Software-Defined WAN

System Monitoring

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Computer-Assisted Translation

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Information Management (PIM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Camp Management

Clinical Data Management

Dental

Financial Services CRM

Internet of Medical Things

Loan Servicing

Patient Engagement

Warranty Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

NICE Actimize

NICE Systems

Riskified

Kount, an Equifax company

ClickGUARD

SEON. Fraud Fighters

SEON Technologies

Sift Digital Trust & Safety Suite

Sift Science, Inc

Signifyd Commerce Protection Platform

Signifyd

NameScan

CGI HotScan360

Hiya Protect is a solution designed to combat spam and fraud calls, offering subscribers a way to block unwanted calls while minimizing the impact on legitimate ones. This product is suitable for businesses of all sizes, including small businesses, mid-sized enterprises, and large corporations. It caters to various professions and industries, including telecommunications providers, mobile network operators, call centers, customer service departments, and financial institutions.

## Key Features

**Real-time Call Analytics & Insights**: According to the vendor, Hiya Protect provides real-time insights into the latest spam and fraud trends on the network. It allows tracking of customer adoption rates and monetization, potentially leading to higher Average Revenue Per User (ARPU). The product also enables the building of custom detection models using unique data.

**Easy Integration and Instant Protection**: Hiya Protect offers seamless integration with major network providers' TAS (Telephony Application Server). It provides instant protection through the Hiya Protect Instant API, allowing for easy integration with any network. Additionally, users can create dedicated Android or Apple apps or integrate the solution into existing ones using Hiya's SDK (Software Development Kit). Android smartphone makers can directly add Hiya's features to the phone dialer using Hiya's APK.

**Modern Hyperscale Cloud Infrastructure**: The vendor claims that Hiya Protect delivers fast and convenient services through the cloud, eliminating the need for on-premise solutions. This can potentially save time and money for businesses. The product also ensures privacy protection with its modern infrastructure.

**Powered by Global Data**: According to the vendor, Hiya Protect utilizes a global data network with over 400 million users in more than 60 countries. This integration across the global ecosystem, including carriers, businesses, smartphone makers, and consumer apps, offers a comprehensive view of spam and fraud. The product benefits from real-time feedback with thousands of user reports on spam and fraud calls daily.

**Real-time Call Analysis**: Hiya Protect analyzes every call in real-time to determine whether it should be flagged as spam, blocked as fraud, or classified as a specific type of spam or fraud. The vendor states that the product leverages machine-trained trust models to analyze call behavior, reputation, and persona. It aims to achieve high detection rates and low error rates, ensuring accurate detection of spam and fraud while minimizing false positives.

**Advanced Blocking and Alerting**: Hiya Protect provides real-time warnings to subscribers about spam and fraud calls on their phones. It automatically blocks fraud calls using an auto-blocking solution claimed to be the industry's first and most accurate. The product also enables users to distinguish between 15 categories of spam calls, giving them the power to decide whether to answer.

**Personal Call Filtering**: Hiya Protect offers Personal Call Filtering as a layer of its Adaptive AI. The vendor claims that this feature helps stop mobile spoofing on the network and flags a higher number of nuisance calls. It aims to restore trust in voice calls.

**Enterprise Caller Scoring**: According to the vendor, Hiya Protect helps stop number rotation, a practice used to evade spam detection, from being effective on mobile networks. It enhances network security against spam labeling evasion and aims to detect more spam and fraud calls while delivering more meaningful calls.

Hiya Protect is a fraud and spam call service designed to block these while not interfering with legitimate calls, from Hiya, headquartered in Seattle.

F5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.

F5 Distributed Cloud Bot Defense

ClickGUARD is a fully automated protection tool that enables businesses to run secure pay-per-click campaigns. The software can eliminate unwanted clicks on your PPC ads, help to clean up your traffic, and optimize your budget for your target audience.

Hiya Protect

Fraud Detection Software, and Risk Management Software, are systems designed to detect and prevent fraud in real time and secure web, mobile, and phone transactions. These platforms are tailored to the needs of financial institutions and also retail organizations who sell online, and may vary in scope along the needs of their intended users.

Hiya, Inc

Fraud Detection Software Features

Features related to products that help users with fraud detection.

Anomaly Detection

The software uses advanced algorithms to identify patterns of behavior that deviate significantly from the norm, enabling detection of fraudulent activities.

Timely Monitoring

The system constantly monitors transactions and activities as they occur, providing immediate alerts for any suspicious or potentially fraudulent behavior.

ID Verification

The software incorporates robust identity verification mechanisms such as KYC (Know Your Customer) processes and multi-factor authentication to ensure the legitimacy of users.

Data Analysis and Pattern Recognition

Utilizing machine learning techniques, the software analyzes large volumes of data to identify patterns and correlations that may indicate fraud.

Rule-based Alerts

The system can be configured to generate alerts and notifications based on predefined rules that indicate suspicious or fraudulent behavior.

Investigation Tools

The software provides tools and workflows to manage and investigate potential fraud cases, allowing users to document findings, collaborate, and initiate appropriate actions.

External Data Integration

The system can connect with external databases, APIs, and third-party services to gather additional information and enrich the fraud detection process.

Compliance and Regulatory Support

The software incorporates features to help organizations meet compliance requirements and adhere to regulatory frameworks in the context of fraud prevention and detection.

User Interface

The software provides an intuitive and easy-to-use interface with interactive dashboards, allowing users to quickly navigate, access relevant information, and take necessary actions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Fraud Detection Software

Hiya Protect

Overview

What is Hiya Protect?