Name: Homebase
Rating: 6.7 (24 reviews)
Author: Homebase

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Product Analytics

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Electronic Signature

Enterprise Generative AI

Internal Communications

Policy Management

Whistleblowing

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Cloud Cost Management

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Cybersecurity Consulting

Email Verification

Enterprise Service Bus

Fraud Detection

Function as a Service (FaaS)

IP Address Management (IPAM)

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Machine Identity Management

Network Performance Monitoring

Network Simulation

Open-Source Database

Release Management

Scale-Out Storage

Session Border Controllers

Software Composition Analysis (SCA)

Website Hosting

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Competitive Intelligence

Content Management

Customer Journey Analytics

Email Marketing

Email Testing

Gamification

Marketing Automation

Product Sampling

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Lead Management

Sales

Architecture

Medical Billing

Veterinary

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

When I Work

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### Shift Management
User feedback on Homebase's shift management capabilities is varied. While some users appreciate the ease of creating and adjusting schedules, others express frustration with limitations in scheduling flexibility. The ability to copy and paste shifts, create templates, and utilize group messaging for shift coverage receives positive mentions. However, concerns are raised about the system's inability to handle certain scheduling nuances, such as project-based work or longer timeframes for payroll processing. Despite these mixed reviews, Homebase remains a popular choice for many businesses seeking a streamlined approach to shift management.

### Time Clock Functionality
Users generally appreciate Homebase's time clock features for simplifying clock ins and outs and streamlining timekeeping processes. The ability to track time accurately and efficiently has been highlighted as a strong point by many reviewers. However, some users have expressed concerns about occasional glitches, such as difficulty in clocking in at specific locations or issues with the mobile app functionality. Despite these minor drawbacks, the overall consensus leans towards the positive side, with users finding Homebase's time clock functionality to be a valuable tool for managing employee work hours effectively.

### Time Tracking and Reporting
Users generally appreciate Homebase's time tracking and reporting features for their simplicity and effectiveness in monitoring employee hours accurately. While some users have encountered minor issues with the platform, such as difficulties with certain devices or unexpected subscription price increases, the overall consensus is positive regarding the core functionality of time tracking and reporting. Homebase's ability to streamline timekeeping processes and provide a centralized platform for tracking hours has been highlighted as a significant benefit by many users, ultimately contributing to improved efficiency in workforce management.

### Employee Communication
User feedback on Homebase's employee communication features is generally positive, with many highlighting the convenience and ease of use of the messaging system. Employees appreciate the ability to communicate with colleagues, receive notifications, and share updates efficiently through the platform. While some users find the messaging interface similar to regular text messaging, overall, the consensus leans towards the effectiveness and practicality of Homebase's employee communication tools.

### Team Availability Management
Users generally praise Homebase for its efficient team availability management features. The ability to request time off, trade shifts, and cover for colleagues is highlighted as a significant advantage by many reviewers. However, some users express concerns about the system's limitations, such as the inability to set availability on a day-to-day basis or the confusion surrounding certain functions within the app. Despite these drawbacks, the overall consensus leans towards positive feedback regarding Homebase's team availability management capabilities.

### Labor Compliance and Management
Users generally appreciate Homebase's labor tracking and management features. The ability to easily track time, manage projects, and understand labor costs through data reports is highlighted as a significant benefit. Users find the software user-friendly, particularly in tracking labor percentages and departmental labor. However, some users express concerns about the lack of advanced customization options for payroll processing and the inability to separate regular and overtime hours in Quickbooks Online. Despite these limitations, Homebase is praised for its mobile app functionality, allowing employees to update availability and monitor break times conveniently.

### Payroll Integration
User feedback on Homebase's payroll integration is varied. While some users appreciate the ease of tracking time and calculating salaries, others have encountered challenges with integrating Homebase with their existing payroll systems. The ability to customize pay rates for different roles and manage pay periods efficiently is highlighted as a positive aspect by some users. However, there are concerns raised about limitations in customization options and the need for more advanced payroll features. Despite these mixed reviews, Homebase's payroll integration remains a key component for many users in streamlining their payroll processes.

### Financial Management and Budgeting
Users generally appreciate Homebase's features for managing earnings and cash flow. While some users find the ability to cash out money early advantageous, others express concerns about certain limitations and additional costs associated with advanced features. There is a mixed sentiment regarding the platform's financial management and budgeting capabilities, with some users praising its user-friendly interface for tracking earnings, while others criticize the lack of customization options and the push for paid upgrades. Despite some reservations, users acknowledge the convenience of viewing earnings and schedules through the app, highlighting the platform's potential to streamline financial processes for small businesses.

### Mobile and App Usability
User feedback on Homebase's mobile and app usability features varies across reviews. Some users appreciate the simplicity and user-friendly design of the app, highlighting its ease of use for tasks like clocking in and out, viewing schedules, and requesting time off. However, there are also concerns raised about occasional glitches, such as the app not displaying schedules correctly or users being unexpectedly logged out. While some users find the app intuitive and efficient for managing work-related tasks on the go, others encounter challenges with certain functions and navigation, indicating room for improvement in enhancing the overall mobile and app usability experience.

### Customization and Preferences
While some users appreciate the level of customization offered by Homebase, others find it lacking in advanced options for their specific needs. The ability to define pay periods and easily adjust schedules is highlighted as a positive aspect by many reviewers. However, there are concerns raised about the limitations in customization for certain functionalities like payroll processing. Users have varying experiences with the customization and preferences features of Homebase, with some finding them sufficient for their requirements while others feel they could be more robust to cater to diverse business needs.

### Scheduling Efficiency
Users consistently praise Homebase for its ease of scheduling and managing shifts efficiently. The general sentiment among reviewers is that Homebase's scheduling efficiency capabilities are a standout feature, with many highlighting how the platform simplifies the process of creating and managing schedules. Users appreciate the user-friendly interface that allows for easy scheduling, shift trades, and time-off requests. The ability to access scheduling features across various devices has also been noted as a significant advantage, making it convenient for both managers and employees to stay organized and informed.

### Multi-Location Management
User sentiment about Homebase's multi-location management capabilities varies widely. Some users appreciate the flexibility it offers in creating and manipulating shifts for off-site jobs, such as food trucks, while others find the geo fence feature to be somewhat intrusive for employees working at secondary sites. The ability to access and manage locations from different devices is seen as a positive aspect, although some users have reported technical issues like slow performance and frequent logouts. Despite these mixed reviews, Homebase's multi-location management functionality seems to cater well to businesses with diverse location needs.

Users commonly recommend the following actions based on their experience with Homebase:

1. Utilize Homebase for scheduling and payroll: Users have found Homebase to be a valuable tool for managing scheduling and payroll tasks. They suggest using the platform to streamline these processes, making them more efficient and accessible.

2. Consider Homebase for small businesses: Many users appreciate Homebase's suitability for small businesses. They recommend it specifically for those with fewer than 200 employees. This suggests that Homebase may offer benefits tailored to the needs of smaller operations.

3. Explore integrating Homebase with other tools: Some users suggest expanding the capabilities of Homebase by integrating it with contractor platforms or third-party payroll systems. This feature enhancement would provide a more comprehensive solution for managing various aspects of business operations.

Overall, users find Homebase to be a user-friendly and effective tool for small businesses, particularly when it comes to scheduling, payroll, and tracking employee hours. Additionally, they recommend exploring customized solutions and integrations to further enhance the platform's functionality and adaptability.

Affordable Pricing: Many small businesses appreciate the affordability of Homebase, with multiple users mentioning that it doesn't break the bank to implement a virtual time clock system. Some reviewers have specifically stated that the cost-effectiveness of Homebase is a major advantage for their business.

Convenient Integration with Quickbooks Online: Users find it convenient that Homebase integrates seamlessly with Quickbooks Online, allowing them to easily use Homebase alongside other business tools. This integration has been praised by several users who highlight its convenience and time-saving benefits.

Customization Options for Creating and Manipulating Shifts: The customization options available in Homebase for creating and manipulating shifts are highly valued by users. Several reviewers have mentioned how these options allow them to tailor their scheduling process according to the unique needs of their business, whether it involves varying schedules or off-site jobs.

Clunky and confusing user interface: Users have consistently mentioned that the user interface of Homebase is clunky, confusing, and difficult to navigate. They have expressed frustration with the settings and tutorial being unclear and hidden, leading to confusion.

Lack of response from customer support: Several users have expressed frustration with the lack of response and understanding from customer support when they reached out with suggestions or issues. This has left them feeling unheard and unsupported.

Glitches and app issues: Users have experienced various glitches and issues with the Homebase app, such as not being able to see the created schedule or experiencing frequent app blankness. Deleting and reinstalling the app did not solve these problems. These technical difficulties have hindered their experience with the software.

Homebase is a versatile software that has proven to be valuable for various businesses. Users find the platform easy to use, although there are some parts that may need improvement. The primary use case of Homebase is time card management, which saves businesses significant time when it comes to payroll processing. Managers appreciate the centralized platform for scheduling, messaging, and shift management as it improves team cohesion and communication. The group messaging feature is highly valued for quick communication and shift coverage. Additionally, scheduling and timesheets are key features that benefit businesses in better understanding their food and labor costs. Homebase has replaced manual entry and spreadsheets for many users, saving time and improving accuracy in tracking hours worked and calculating salary. It simplifies the scheduling process, eliminates confusion among employees, and allows for finding coverage for shifts easily. The software also helps during emergencies by identifying available coworkers who can cover a shift. Users appreciate the responsive customer support that addresses issues promptly and seeks feedback from them. Integration with POS systems in restaurants allows for seamless clocking in and out, further streamlining operations. Overall, Homebase is seen as a useful tool that offers convenience, efficiency, and improved communication for businesses of all sizes.

Homebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

Basic

Essentials

Plus

All-in-one

When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

Pro + Attendance

Essentials + Attendance

Premium

Premium + Attendance

7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

Free

Appetizer

Entree

The Works

Gourmet

Homebase

Employee Scheduling

Construction

Likelihood to Recommend

Usability

QuickBooks Online

Paycor

Paycom

Fieldlens by RedTeam

Quickbooks Online Payroll

Homebase 2025-10-29 07:31:32

Rippling

Homebase 2022-07-27 10:57:35

Google Drive

Schoology Learning

Google Hangouts (Classic)

Deputy Education Director

Homebase 2019-01-16 20:36:06

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Price point

Makes it difficult

Messaging features

Not consistent

Friendly and easy

Easy to edit

Easy for employees

Provides an easy

Hourly employees

Way to schedule

Easy to adjust

User friendly

Extremely user friendly

Home

Employee Scheduling Software

We use Homebase to track our hourly employees. It is an easy system to use to know who is on site and track hours. Also helps us manage headcount. We use it both in our facility and also to monitor off-site workers. Works well and integrates with our payroll software.

Track hours.
Allow employees to see accumulated time.
Good analytics.

More reporting features.
Price point.
Integration with QuickBooks.

Very easy to track employee hours.
Scheduling feature makes it easy to see gaps in schedule.
Time saver because it integrates into our payroll system.

Paycor, Quickbooks Online Payroll, Fieldlens by RedTeam

We used it to manage our employees' time clocks, work schedules, and payrolls.

It is very easy to use!
It remembers the days employees ask for off when making future schedules.
Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
The reminders an hour before to remember to go to work are helpful!

Notifications could be more punctual
Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.

There are no longer employee scheduling issues.
Payroll is very easy to use and quick

Connecteam, Rippling, When I Work and Deputy

Homebase is used across our whole organization to track both employee and volunteer hours, and scheduling, as well as an area for employees and volunteers, to give positive feedback to each other, and communicate to each other about their schedules. Our managers also use Homebase to take notes about shift issues that may come up.

Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.

Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers

Homebase

Overview

What is Homebase?