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Hoopla

Hoopla

Overview

What is Hoopla?

Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the…

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Recent Reviews

TrustRadius Insights

Hoopla has become an indispensable tool for many companies, fostering motivation and competition among peers. Users report that the …
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Thank you!

8 out of 10
November 28, 2022
Incentivized
Our student used the Hoopla website during the long-distance learning months of the pandemic. We were able to read and reference the …
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Hard to Use Hoopla

6 out of 10
February 28, 2020
Incentivized
We use Hoopla for our sales teams and client success team. We display our channels across TVs in the office, and they rotate through a …
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Hooray for Hoopla

8 out of 10
September 11, 2015
We use Hoopla to report anything and everything we use salesforce.com to do. That includes lead tracking and scoring, new sales business …
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Pricing

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Standard

$22

Cloud
Per User per Month

Advanced

$25

Cloud

Unlimited

$32

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Hoopla Demo

YouTube

Hoopla Tickets Demo

YouTube

HOOPLA DEMO

YouTube

Digital Demo: Hoopla

YouTube

Hoopla Demo

YouTube

HoopLA Spoken-Word Ads Demo

YouTube
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Product Details

What is Hoopla?

Hoopla Features

  • Supported: Live TV Streaming
  • Supported: Real Time Leaderboards
  • Supported: Real Time Notifications
  • Supported: Custom Competitions
  • Supported: Native to Salesforce Platform
  • Supported: User Profiles
  • Supported: Mobile Applications
  • Supported: Reporting

Hoopla Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the Salesforce platform, so users can create sales contests, games and leaderboards based on any Salesforce metric. Updates are streamed live on any TV, mobile or desktop screen throughout a company.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Hoopla are from Mid-sized Companies (51-1,000 employees).

Hoopla Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hoopla has become an indispensable tool for many companies, fostering motivation and competition among peers. Users report that the platform allows their organizations to get closer and interact with each other's achievements. By tracking various activities in salesforce.com, such as lead tracking, business development, and client success, Hoopla helps teams highlight leaders and successes in different departments. This fosters a competitive mindset and effectively communicates success throughout the company. In addition, Hoopla is not only used in a corporate setting but also in educational institutions. Students have utilized Hoopla's website for long-distance learning, accessing online ebooks for research projects. Moreover, Hoopla is part of training manuals, providing audiobook titles for employee training and engagement programs. The gamification features of Hoopla make it a popular choice for sales teams as well. It is used for Sales Rep Standings and gamification, effectively uniting the sales and product teams and rallying the entire company behind sales goals. The customizable nature of the tool allows teams to have fun with different games and challenges. Furthermore, Hoopla minimizes mundane daily tasks and helps solve employee dissatisfaction issues. For example, it is used by various departments, primarily the library, to enhance the work environment and provide employees with an enjoyable option during the workday. The Sales and Marketing teams also leverage Hoopla to display leaderboards, revenue goals, and won opportunities, fueling a competitive spirit within the teams. Overall, users praise Hoopla for its ability to drive competitiveness through metrics and recognition of success. It can be seen as a versatile platform that improves team culture, performance, and engagement across various industries.

Engaging Sports-Themed Contests: Several users have found the sports-themed contests offered by the platform to be engaging and effective in tracking different metrics. They appreciate the ability to stack rank individuals and receive instant notifications that provide a virtual 'pat on the back' for positive occurrences.

Effective Integration with Salesforce.com: Many reviewers have highlighted the effective integration of Hoopla with salesforce.com. They mention how it makes it easy to administer the platform and streamline processes. Additionally, users praise the user community for sharing ideas, tips, and best practices, enhancing their overall experience.

Convenient Access to Reading Materials: The platform's seamless integration with borrowing reading materials has been praised by a user. They particularly appreciate how easy it is to access movies, audiobooks, and a wide selection of subjects through tablets or mobile devices. This convenience adds value to their experience while using Hoopla.

Unreliable Search Functionality: Some users have found the search functionality to be unreliable and have experienced instances where they would get stuck. This issue was mentioned by multiple reviewers.

Limited Customization Options: Several users mentioned that they would like to have more options for customization of the interface, as they felt that the available backgrounds and transitions for slides were limited and not diverse enough. The lack of customization options was a common concern among users.

Lack of Integrations with Other Tools: Users expressed a desire for more integrations with other tools to enhance the functionality of the software, as they found it heavily focused on the sports theme and wanted more options for business-oriented themes. Several reviewers specifically mentioned this limitation in their feedback.

Hoopla is recommended for companies with a sales department that want to motivate their teams through contests and competitions. Users suggest using Hoopla to boost morale, create a positive sales culture, and keep the team connected and informed about sales numbers and performance. It is also advised to consider other options if there is already a recognition process in place. Hoopla can be used to increase sales, create a sales-friendly environment, and provide live updates on big screens to keep employees motivated.

Trying out Hoopla and taking advantage of all its features is recommended for a more valuable and fun experience. Users suggest considering the behavioral profiles of sales members before purchasing Hoopla or a similar solution. It is important to be prepared for a significant time investment and ongoing maintenance for effective use of Hoopla. Users also recommend checking if Hoopla can integrate with the CRM system for easier tracking of deals.

Hoopla can add a culturally fun element to the sales floor, celebrate successes, coordinate and inform all teams in the company, especially with TV screens displaying information. Users suggest trying the free trial program to test out Hoopla. While acknowledging room for improvements, they find Hoopla intuitive, logical, cost-effective, and a great tool for recognizing and motivating teams with its simple and affordable gamification features. Overall, users believe that Hoopla is a great tool to increase fun and competitiveness in the sales department.

Attribute Ratings

Reviews

(1-3 of 3)
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Jeremy Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Working at a college, we have various departments that use Hoopla. Primarily the library but we have some others that utilize it for employees. I believe Hoopla helps minimize the mundane daily tasks we have in the work environment. As far as business problems, I think Hoopla helps solve some of the issues we face with employee dissatisfaction. I enjoy listening to a good book and having this option during the work day has been incredible for me, especially this year during COVID with very little interaction with fellow employees.
  • Wide selection
  • Always has new content
  • Gives great new suggestions
  • Some older content is sometimes hard to find
  • Newer top sellers are usually not available right away
  • Hard to find complete series
Hoopla has been a great go to for those quiet days in the office. Before COVID, I spent a lot of time collaborating with co-workers in the office. With the limited in person interactions, I have used Hoopla a lot. COVID was definitely a great scenario to use Hoopla. For people that are currently having a lot of in-person interaction, it may not be the best option because I have found that I can get very into an e-book and then not notice someone at my door.
  • Increased positivity
  • Increased productivity
  • It has helped reduce idle time
Hoopla has been a great product to have access to in the office. They are always updating their software to stay with the times and keep things fresh. Most products are pretty comparable but I really enjoy the interface and layout of Hoopla. Overall Hoopla has continued to stay as a leader in the ebook/book industry for me and my organization.
I’m giving it an 8 because I think it is a great product but I think there is a little room for improvement. Hoopla contains a great database of books to listen to or read that I have thoroughly enjoyed, but I think they could invest a little more into their selection and or give the option for users to get books added that aren’t.
I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Hoopla in order to create a gamification structure of sales. It keeps things interesting by creating leaderboards thereby leading to increased amounts of competitive behavior across the entire organization.
  • Identifying successes
  • Identifying failures
  • Motivating employees
  • Could be integrated with other systems
  • User interface improvements
  • Update regularity
Hoopla creates a better environment for identifying and fixing failures and identifying great successes that should be celebrated. It is not super well suited for small organizations that do not need that level of competitiveness in order to motivate sales.
  • Improved motivation of sales
  • Improved identification of successes
  • Improved identification of failures
Hoopla is better suited for larger organizations in order to gamify the sales portion of an organization. LevelEleven is better suited for smaller organizations in order to gamify the sales portion of an organization. They are both good programs all around and are both helpful in creating leaderboards and identifying successes and failures.
Overall support for Hoopla is extremely high quality. The online assistance is so helpful. Whenever you have any issues, they are there for you. Hoopla's phone assistance is also very good quality. I have not had to use it very often. However, whenever I have used it they have been very prompt, efficient, and helpful.
Hoopla's usability is great in order to create a gamification structure of sales. Overall, I recommended it.
February 28, 2020

Hard to Use Hoopla

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Hoopla for our sales teams and client success team. We display our channels across TVs in the office, and they rotate through a variety of slides featuring number of schedules, number of presentations, number of enrollments, percentage to our monthly quota, etc. The team also uses it to challenge each other in "face-offs" to hit a certain amount of MRR.
  • Engagement
  • Product Support
  • Modern Look
  • Interface is hard to use
  • Lots of issues with audio projection
I think Hoopla is a good product for sales teams in particular because typically salespeople are highly competitive and driven to meet concrete goals. By allowing them to see these on a board that is updating in real time, it keeps the mentality right in the office.
  • I don't have insight into the ROI metrics in my position.
I was not a part of the purchasing decision
I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast.
  • Adding users
  • Creating channels
  • Integrating reports from Salesforce
  • Creating metrics to create new leaderboards
  • Scheduling races
Yes, but I don't use it
There is no clear way to navigate the interface and it is always steps on end to do a simple task.
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