Hopin

Hopin

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.6 out of 100
Top Rated
Hopin

Overview

What is Hopin?

Hopin is an online events platform from the company of the same name in London, that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as...
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Recent Reviews

Hopin

10 out of 10
March 02, 2022
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Hopin Product Overview
01:01
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Product Details

What is Hopin?

Hopin is a platform events platform built to support virtual, onsite and hybrid events. The vendor states Hopin's interactive event experience most closely reproduces an in-person event online.

There are core features to each Hopin event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a unique and personal interaction over live video for attendees, sponsors, speakers, and vendors.

Hopin offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

Whether for users hosting a 50-person meetup or a 50,000 person conference, the vendor boasts thousands of organizations around the world using Hopin to accomplish community and marketing objectives.

Hopin Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

Hopin Integrations

Hopin Competitors

Hopin Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

Hopin is an online events platform from the company of the same name in London, that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite add event registrations to Hopin. Hopin also provides a mobile that app that supports video networking, real-time participation, and accessibility; the Hopin app is available on iOS and Android.

Airmeet, Zoom, and Webex Events are common alternatives for Hopin.

Reviewers rate Hopin Scalability highest, with a score of 9.

The most common users of Hopin are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (51)

Ratings

Reviews

(1-25 of 35)
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Fahmida Nisa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ease of setting up for internal team
  • User friedly for attendees
  • Great support team who are always happy to help
  • HIghly customisable appearance/ functionalities
  • Improved reporting and analytics
  • Ability to easily differentiate who is an in person attendees and who is a virtual attendee at a hybrid event
J Mendes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Multi stage access and interaction
  • Easy and straightforward UX
  • Integration with a professional studio like streamyard
  • integration with multiple partners
  • Networking! The worse in the market of the top 10 platforms
  • Expo area could benefit from better organization
  • Reception is very simple and could have a better experience
Score 9 out of 10
Vetted Review
Verified User
  • Helpful team - very supportive and informative
  • Chat - the in-session and entire event chats are very helpful
  • Speed Networking - we loved connecting one-on-one in an easy way
  • Backend Template - it might be helpful to have some examples of how to set up the backend. The first time we set up our event was the most challenging, as it typically is.
Score 8 out of 10
Vetted Review
Verified User
  • Interesting Features that improve engagement.
  • Managing speakers separately with Streamyard.
  • Providing very detailed analytics.
  • Ease of sharing recordings with people who missed the event.
  • Missing the ability to create recurring events.
  • Having to have someone dedicated to managing the event and putting speakers on stage instead of it being automated.
  • Registrations and ticket buying for events could be simplified even more.
March 06, 2022

Hopin - Good things

Score 10 out of 10
Vetted Review
Verified User
  • Easy to use from the presenter standpoint
  • Easy to set up events
  • Easy for attendees to navigate
  • Attendees seem to have a hard time accessing login easily at start of event
  • Wish call to action on Expo page was not linked to main web address. That is limiting for our vendors
  • Would like more gamification to drive attendance to expo booths. Like a game or scavenger hunt built in.
Carl Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • 1-2 networking
  • Enabling rtmp streams so you can do your own branded stream
  • slido integration
  • They are still working on on-demand content, were very against it at first so have only started to let people view sessions on-demand that they missed life, within the platform
March 05, 2022

Hopin is Hoppin'

Melissa Emler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Vendors can set up and preview their own booths
  • Networking feature is what sets Hopin apart
  • I like the video conferencing and I'm glad it's not in a "fake world"
  • I'm glad to see accessibility being prioritized
  • Integrations are super helfpul
  • too much clicking in the set up process
  • I want to be able to do more things in a bulk edit scenario
  • ticketing has improved
Score 10 out of 10
Vetted Review
Verified User
  • The conference interface is simple, yet gives the features that add value.
  • Customer service and tech support is fast and efficient.
  • They are aggressively improving the product.
  • It's quality at an attractive price.
  • In 2022, I plan to use more of the features. For now, it covers me with no complaints.
  • The only issue I have is a small glitch. When setting up the date and time of an event, sometimes the system tells me that what I'm asking for is in the past. Maybe it's a timezone thing. Hopin support gave me the workaround. I set the date/time well into the future, and once the event is set up, I simply change the date/time to what I want. It was a 15-second fix. Other than this, these guys make it easy-peasy to do the tech setup for events.
March 02, 2022

Hopin

Score 10 out of 10
Vetted Review
Verified User
  • Its customer support is amazing
  • It is very agile and develops its platform monthly
  • It's extremely stable and easy to use and access
  • The German translation is not really the best
  • The pricing model is challenging
Medea Baccifava | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • It is a complete system
  • Simple
  • Offers solutions for attendees and sponsors too
  • It has its own community of events platform that could help ticket sales
  • very expensive tool
  • It improved a lot but missed functions like sponsors were able to see their events before it went live (fixed)
  • We had issues 2x in the last 1,5 years during events, Once it was outside of Hopin responsibility.
  • It is easy to use and simple, but also lucks of uniqueness and can only be personalised if you pay a high package.
Score 10 out of 10
Vetted Review
Verified User
  • Hopin can help you organize a virtual conference like a pro
  • The platforms allows for multiple speakers and thousand of attendees
  • It provides a platform for interactive sessions, roundtables, webinars, or keynotes
  • More interactive features
  • More analytics
Score 8 out of 10
Vetted Review
Verified User
  • Digital event production
  • 1:1 networking
  • Simplicity of use
  • Account management responsiveness
  • Support
  • More flexible breakout sessions
  • More customization on the interactive elements
  • Ease of customization
  • Cost for additional registrants - they're not too competitive here
Will Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
  • Would love to see some more analytics from the events we run
  • It would be great to report across events more easily
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The interface is very clean and customizable. Some of the other solutions I've looked into are not as easy to customize or have a "clunky" interface.
  • Hopin is always improving. Several sticking points for us that existed 3 months ago have been updated and improved so they are no longer issues for us.
  • Hopin has acquired the platform StreamYard, which is a very powerful and simple live studio solution, and they have actively integrated StreamYard into the Hopin platform.
  • Hopin charges based on number of "registrants" rather than number of "attendees." This has forced us to use a workaround method and not allowed us to use all of the tools available because, especially if we're holding a free event, we don't want to pay for a lot of registrants when only a percentage of them will actually attend the event.
  • The streaming quality is great, but it doesn't perform as well as YouTube or Facebook with weaker viewer connections. We receive many more complaints about the video feed stopping and starting than when we broadcast through YouTube or Facebook. Hopin does give us the ability to use YouTube as the source of the video stream, but that comes with its own set of problems, where users may click on the YouTube branding and be directed to watch on YouTube, outside of the Hopin platform.
  • Some additional options would be nice, such as being able to disable anonymous viewer comments/questions would be helpful.
  • The software is very expensive. It comes with a 5-figure yearly license fee plus cost per registrant fee referenced above.
John Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The broadcast-quality video and audio in Hopin are sorely missed when we try using other platforms.
  • The Sessions area for unlimited simultaneous live or recorded roundtable discussions, demos, viewing parties, pitch sessions, games, interviews, etc., literally makes or breaks an event for us. The attendees love it!
  • Hopin's team delivers product updates seemingly weekly. I couldn't be happier about how the product has grown and allowed us to better serve our audience, with new features and integrations.
  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
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