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HostGator

HostGator

Overview

What is HostGator?

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

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Recent Reviews

TrustRadius Insights

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of …
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Jamie likes HostGator

7 out of 10
November 20, 2019
Incentivized
My client required a new website, domain, and Webhosting. The company wanted to keep the website operations within one company platform as …
Continue reading
Read all reviews
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Pricing

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Hatchling

$2.75

Cloud
per month

Baby

$3.50

Cloud
per month

Business

$5.25

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Installing & Deleting Wordpress Using Cpanel in Hostgator - Live Demo

YouTube

HostGator Review 2021 ❇️ Speed Test, Live Demo & My Honest Recommendation

YouTube

HostGator Review 2022 - Is It Good for WordPress? Pros & Cons, Speed Test and Details of HostGator

YouTube

MightyHost Review ✅ Full Demo

YouTube

How To Install WordPress Using cPanel In HostGator !!! How To Learn !!! Live Demo !!! 2017

YouTube
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Product Details

HostGator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of HostGator are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HostGator is a popular choice for users looking to host their websites and ensure automated backups. The service offers a variety of features that enhance website security, such as SSL certificates and the SiteLock add-on. With the user-friendly cPanel interface, managing websites and email addresses becomes a breeze. Users can also leverage PHPMyAdmin for direct database manipulation and custom application development.

HostGator is widely used for hosting various platforms, including WordPress, Drupal, and static site installations. It is also a convenient option for hosting mailboxes and setting up multiple forwarders. Customers appreciate HostGator's solid and reliable service, finding it stable, efficient, and responsive. Apart from its affordability, HostGator provides a one-on-one environment with its smaller platform size. It proves to be a cost-effective alternative to VPS hosting while still offering good value for the money with decent uptime.

Businesses rely on HostGator to host their own websites as well as those of their clients. The intuitive cPanel access is packed with value-added features that cater to different needs. Customers enjoy the competitive product offerings and pricing provided by HostGator. The service ensures almost 100% uptime and simplifies the process of updating WordPress sites. Whether it's meeting the needs of low-traffic websites or serving entry-level web clients who require affordable hosting options, HostGator solves the hosting problem for clients by offering quality hosting and servers with PHP support and cPanel access.

Overall, HostGator meets diverse requirements with its range of services, helping users easily manage their websites while providing reliable hosting at an affordable price point.

Backup Feature: Some users have expressed appreciation for the inclusion of a backup feature at no additional cost. They find it to be a valuable addition, as it contributes to the overall reliability and stability of the hosting service.

cPanel Interface: Several reviewers have highlighted their satisfaction with the familiar and easy-to-use cPanel interface. They appreciate its user-friendly design, which enhances the overall user experience and makes managing their websites seamless and intuitive.

Flexibility and Control: Many users value the flexibility and control offered by the hosting service. They mention being able to perform various tasks independently, such as enabling SSH access and installing SSL certificates, for a nominal fee. This level of customization allows them to tailor their hosting environment according to their specific needs and preferences.

Long wait times for customer support: Many users have expressed frustration with the long wait times they have experienced when trying to connect with HostGator's customer support team. This issue has been mentioned by a significant number of reviewers.

Website slowdowns: Some users have reported occasional slowdowns on their websites while using HostGator's services. These slow speeds can negatively impact user experience and make it difficult to efficiently manage their online presence.

Slow response time from support team: The response time from HostGator's support team has been criticized by several users. They have mentioned experiencing delays in getting assistance, often having to endure long hold times before receiving any help.

Based on user reviews, here are the three most common recommendations for HostGator:

  1. HostGator is recommended for beginners and clients lacking technical expertise. Users find it to be a good option for domain registration and web hosting, particularly suitable for individuals new to web design or administration.

  2. Users suggest reading the fine print and contacting HostGator's sales and support team to discuss goals and product suitability. This ensures site safety and helps address any concerns before making a purchase.

  3. HostGator is praised for its easy management of cPanel and integration with apps like WordPress. It offers a user-friendly interface that simplifies website management for beginners.

Despite these positive aspects, there are certain cautions mentioned by users:

Users express dissatisfaction with HostGator's refund policy and warn against entering personal information on their site.

Some users mention that the quality of support may be lacking, questioning if the cost savings are worth it.

It is advised to confirm the fit and basics of HostGator's services before purchasing, including double-checking their refund policy and the version of PHP offered with their shared hosting.

Overall, users recommend HostGator for standard web services such as website hosting, domain registration, and email accounts. However, they suggest considering specialized hosting providers for more database-intensive needs.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 20, 2019

Jamie likes HostGator

Score 7 out of 10
Vetted Review
Verified User
Incentivized
My client required a new website, domain, and Webhosting. The company wanted to keep the website operations within one company platform as much as possible and at a reasonable cost, and after some extensive research and advice from colleagues, she decided on HostGator for domain and Webhosting, and the HostGator website builder to create and maintain her new website.
  • cPanel is a wonderful one-stop-shop. Multiple web building support tools.
  • If my client hadn't chosen the HostGator website builder, we would have gone with WordPress Installer, included in the package. Additional HostGator website builders included.
  • Emails provided with the domain. Better than having to rely on 2nd party email servers.
  • Decent add ons, such as SEO Gears.
  • Too many supported website builders competing with one another (Gator, Weebly, goMobi, Joomla, HostGator website builder). One or two plus WordPress Installer would be sufficient and cut down on the confusion of choices. Why have Gator AND HostGator website builders?
  • Unnecessary to offer Constant Contact as a carrot. It's an expensive add-on.
  • Navigating around the cPanel is great if you know what you need to do, but not so intuitive for first-timers.
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011.

HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
  • For the current client using the HostGator domain and WebHost, and website builder, it's too early to tell, as the website is still being built out as an information gateway for colleagues. However, we feel the 2-year initial investment will be a very small expense if the website attracts a minimum of international clients in this first year. We designed the website to be beautiful, which we've found to be lacking in competitors (regulatory specialists).
  • For a current client who prevously used HostGator domain and WebHosting services: the cost of 6 years of HostGator service was negligible compared to $1 million+ in grant, donor, and fundraising income between 2008 and 2016.
This is for web design purposes. In versatility, not as good as WordPress, but pretty close to Squarespace and Wix. In ease of use, much easier than WordPress, about the same as Squarespace and Wix. In the choice of design templates, as good as all three.

The current client chose HostGator after we poured through hosting, email, and web design comparisons. She wanted all these services through the least number of vendors, and the price was right.
When setting up the account and getting started, we needed direct support on a number of occasions. It was pretty good. Phone and email support were generally better than online chat support but got needed help. But what's important is that direct support is always available to us. The only thing that keeps me from giving a higher rating is that a few times we were given a sales pitch to go with one of the other HostGator-supported web designing software as if there was an internal competitive sales challenge going on (and maybe there was). Felt like a diversion.
Apricot by Social Solutions, Microsoft Office 365, QuickBooks Online, QuickBooks Desktop Pro, Airtable, Citrix ShareFile, Wix, Squarespace, Mailchimp, ReachMail, Canva, Dropbox, Eventbrite, Zoom
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Third-party Reviews
Product features--very robust webhosting and email hosting; website design features were everything that my client needed, not a huge learning curve. I was familiar with the webhosting and email hosting, but this is the first time I've designed a HostGator website. Lots of fun!
HostGator promotes a number of web design platforms. I could be tempted to try one of their other softwares. As far as the basics, HostGator "Hatchling" level of domain and webhosting support has never let me down.
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