Hotjar Review
Hotjar is being used by the CRO team. We then use it on our client's websites to educate and inform them of any areas of opportunity. …
Hotjar
Top Rated
Hotjar
Top Rated
Hotjar
Starting at $0 2k pageviews/per day
View PricingOverview
What is Hotjar?
Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and...
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2023
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Pricing
View all pricingBasic
$0
Cloud
2k pageviews/per day
Plus
$39
Cloud
10k pageviews per day/per month
Business
$99
Cloud
20k pageviews per day/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.hotjar.com/compare-our-plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Intro to Hotjar... in 60 seconds
01:04
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Hotjar?
Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing.
The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.
Hotjar Video
Intro to Hotjar
Hotjar Competitors
Hotjar Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing.
The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.
Reviewers rate Usability and Support Rating highest, with a score of 9.6.
The most common users of Hotjar are from Small Businesses (1-50 employees).
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Reviews and Ratings
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October 12, 2022
Hotjar Review
- Helped to information from testing roadmaps. With the data, we were then able to improve conversion rates for clients.
July 20, 2022
Great for unique website insights.
- Simplified reporting.
- Allowed us to provide additional insights to our clients.
- Difficulty in troubleshooting issues without a customer care line.
- Over-reliance on hotjar recordings rather than soliciting dedicated research on a feature.
- Time-consuming to parse through so many user videos.
July 14, 2022
Hotjar, the best tool for heatmaps
- easier a/b testing
- integration with other apps
- better workflow
July 09, 2022
Hotjar - a great way to keep tabs on web ux
- helped us keep tabs on our website ux
- helped us determine if our member portal was easy to use
- helped us determine what new features we should add
- Increased customer satisfaction - they like the improvements we've made
- Increased sales leads
- Massively improved the usability of our website based on reviewing the sessions that Hotjar has recorded.
July 08, 2022
Bringing everything to Light
- I couldn't put a dollar figure next to it but it certainly helped us improved our retention & expansion numbers with our current clients
July 08, 2022
Hotjar gave us insights we never had before
- Hotjar has helped us to innovate more quickly. What used to take us a week or so to send a survey through email and get responses, we can usually do in a day or so.
- Recordings have been great in helping us to know what are the biggest problems ad tackling those first. I can truly say with out recordings, we would have tackled the wrong problems or, honestly, would never have known.
July 08, 2022
Easy and Essential User Behaviour Optimisation
- We can increase conversions
- A user's time-on-site is increasing
- Bounce rates are reduced
July 08, 2022
Hotjar is the best option in price and features compared to the top concurrent softwares
- ROI increased 28% in one of our sites by understanding user's behavior
- Some key content were moved to a better place on many of our sites, providing a better experience and more revenue
- I would say it has a huge impact on ROI, basically, it helps you in tweak your product as per audience requirements.
- The better you know your users, better will be sales.
- Surveys can help you plan in advance how and what feature to release.
July 08, 2022
Very easy to use and paid for itself in a few weeks
- Identifies issues which often lead to dropouts
July 08, 2022
A great tool that needs minor improvements
- With the help of Hotjar and other CRO tools, we have increased our returning users by 40%, which was a great result for our team.
July 08, 2022
10/10 recommend Hotjar
- Only positive ROI
July 08, 2022
Relatively simple and well priced tooling to support user research and overall website analysis
- Improved usability
- Improved accessibility
- Better navigation
- More conversions
July 07, 2022
Customer Product Insights at its best
- easier rollouts
- real time product feature improvement
July 07, 2022
Hotjar - everything a SMB could want from a CRO SaaS
- Pretesting landing pages for performance campaigns had a huge effect on the conversion rates
- Collecting data about beta testing some features for product teams
- Proving to some clients with hard data, that some important elements need to be on a specific part of the page
July 06, 2022
Hotjar review
- Page Optimization
- Important learnings for new pages and forms
- We were able to increase engagement of our landing pages
- Bounce rate was reduced
- Very little impact on page load time due to script
July 06, 2022
Know thy customer with hotjar!
- Our conversion on events grew 10% with use of specific cohorts from hotjar
July 06, 2022
Hotjar - The Best Friend of Any UX Professional
- We've used Hotjar to convince many clients of the efficacy of moving over to long-form landing pages for their paid search campaigns
- We've used Hotjar as a sales tool to sell entire website redesigns
- With insights from Hotjar, we've streamlined our own site and eliminated sections that weren't getting any traction where they were
July 06, 2022
Improve the user experience with Hotjar
- our customers increased by 1%
July 06, 2022
Hotjar the all in one supporting tool for UX
- we could increase our conversion rates during the last years
- we understand our customers better
- we can identify areas on our website that need improvements
July 06, 2022
Hotjar comes in hot!
- Increased sales conversions
- Allowed me to change my copy
- Took annoying elements out of my web page
April 12, 2022
Review on Hotjar
- provide user with better UI/UX by getting user data
- provide data on user interactions