Hotjar

Hotjar Reviews

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Ratings and Reviews
(1-25 of 83)

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Chris Gomez, SPHR | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Hotjar has helped us to innovate more quickly. What used to take us a week or so to send a survey through email and get responses, we can usually do in a day or so.
  • Recordings have been great in helping us to know what are the biggest problems ad tackling those first. I can truly say with out recordings, we would have tackled the wrong problems or, honestly, would never have known.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • I've used it to streamline pages and simplify content (resulting in a smaller, more efficient website).
  • It's saved us countless hours of debate about "how" a page is consumed -- here's PROOF!
  • I've found that users are more likely to visit and use our content now that we've made it easier.
Rajat Khatri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Hotjar had very positive impact as we were able to see the buttons where people were unable to move ahead and then identified the tech issues and fixed that
  • These sort of challenges fixed helped us quickly fix the conversion issue and we got better with converstion rates and lead counts that impacting bottom line positively
Ramón Carmona Medina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Increasing 30% conversion in leads decrease cost an increase revenue
  • Knowing exactly what has to be changed, saves time for developers who doesn't need to be working in non sense features.
  • Helps to give seamless feedback to UX teams with no friction ar all and it reflects in better improvements from those teams.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • It has helped us identify how visitors use various pages on our site, allowing us to make changes to make pages more engaging
  • Hotjar polls have provided us with great insights from users to how pages/processes/sections on the site impacted them and what we could improve
  • We are able to see journeys users take, which allows us to improve our navigation

What is Hotjar?

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing.

The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

Hotjar Video

Intro to Hotjar

Hotjar Competitors

Hotjar Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Basic$02k pageviews/per day
Plus$3910k pageviews per day/per month
Business$9920k pageviews per day/per month

Hotjar Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Hotjar?

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

What is Hotjar's best feature?

Reviewers rate Usability and Support Rating highest, with a score of 9.5.

Who uses Hotjar?

The most common users of Hotjar are from Small Businesses and the Marketing & Advertising industry.