HPE Nimble Storage Reviews

Support was always provided well under the SLA window. The engineers were always knowledgeable and rarely had to escalate the issue to another tier.

Support has been very helpful and tickets are opened by the system automatically. The team we worked with on the install were knowledge and helpful in getting the new system integrated with our network.

They are always available and have never let me down when it has come to needing support and figuring out how to get something to work on the system or quickly ship a replacement part with any kind of failure. I only gave them a 9 because of their penchant to not like when you purchase their own products from anyone but them re: purchasing a Nimble badged flash drive on eBay.

Great support when I called.

Any time I have had to contact support, they have always been quick to respond, and very efficient in resolving any issues. When an action has been required on our side for a fix, they have been very helpful in explaining step by step what was required, and when replacement parts have been needed, we've had them within 24 hours.