HRdirect Smart Apps

Score7 out of 10

3 Reviews and Ratings

What is HRdirect Smart Apps?

HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance worries so they can focus on their most important business goals.

The vendor says HRdirect Smart Apps combine the convenience and accessibility of online software solutions with the reliability and proven effectiveness of traditional products and services. The vendor promises that it keeps internal systems up to date with the latest security patches, and has “hardened” its operating systems to remove any unnecessary or risky functionality.

The vendor also says it has continually updated its products to help customers:

Comply with ever-changing employment laws now affecting business at the federal, state and local levels.

Solve problems as they arise by providing proven processes and tools for issues as complex as harassment investigations or FLSA rules, to those as routine as hiring and onboarding new employees.

Invest time and effort to achieve the greatest value for their business.

Categories & Use Cases

HR Management

Media

EMPLOYEE RECORDS
Smarter, Centralized Employee Management

- Directory & Records
- Employee Self-Service
- Document Storage

ATTENDANCE CALENDAR
Take Control of Employee Attendance

- 12-Month Calendars
- Absence Code Management
- Absence Notes

I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

- Onboarding Workflow
- Guided I-9 & W-4 Forms
- History & Audit Tracking

JOB APPLICATION
Smart Hiring Begins Before the Interview

- Compliant Questions Library
- Customizable Application
- Online Application Link

PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

- Employee Warning Notices
- Discipline History
- Action Plan Documentation

TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

- Employee Time Off Requests
- Supervisor Approval Workflow
- Attendance Calendar Sync

POSTER GUARD 1
Compliance Requirements with 1 Simple Solution

- Federal, State, Local Posters
- Poster Change Monitoring
- Employee Handouts

APPLICANT TRACKING
Don't Let Five-Star Candidates Slip Away

- Open Position Management
- Applicant Recordkeeping
- Hiring Manager Workflow

1 / 8

Employee demographic data
Administrators have the ability to enter detailed demographic data for each employee.
Category average: 8.4
Job profiles and administration
Job profiles and descriptions can be created and edited.
Category average: 8.1
Compliance data (COBRA, OSHA, etc.)
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Category average: 7.8

Pre-built reports
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
Category average: 7.4
New hire portal
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
Category average: 8.2
Manager tracking tools
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Category average: 7.8

Margaret Wood View profile

HR & Accounting Administrator in Human Resources at Poly Pharmaceuticals Inc (11-50 employees employees)

Pros

Initially, you were able to see all activity and drill down for details.
It was easy-access for all our employees in the 7 states we operate in.
It provided tracking for the managers.
Payroll had access to all PTO requests.

Cons

HRdirect performed an upgrade in 2019 and that's where things went awry.
You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
The print option was not longer functional.
The online help request form was no longer accessible.

Return on Investment

Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
Harassment training module is excellent.

Other Software Used

Google Classroom, Amazon Chime, Microsoft Teams

BambooHR®

TriNet HR Plus

Gusto

HRdirect Smart Apps