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HRdirect Smart Apps

HRdirect Smart Apps


What is HRdirect Smart Apps?

HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000…

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Users of this software have found it to be effective for filling out I-9 & W-4 forms online and on time, saving them valuable time and …
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What is HRdirect Smart Apps?

HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential…

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Product Details

What is HRdirect Smart Apps?

HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance worries so they can focus on their most important business goals.

The vendor says HRdirect Smart Apps combine the convenience and accessibility of online software solutions with the reliability and proven effectiveness of traditional products and services. The vendor promises that it keeps internal systems up to date with the latest security patches, and has “hardened” its operating systems to remove any unnecessary or risky functionality.

The vendor also says it has continually updated its products to help customers:
  • Comply with ever-changing employment laws now affecting business at the federal, state and local levels.
  • Solve problems as they arise by providing proven processes and tools for issues as complex as harassment investigations or FLSA rules, to those as routine as hiring and onboarding new employees.
  • Invest time and effort to achieve the greatest value for their business.

HRdirect Smart Apps Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Job profiles and administration
  • Supported: Benefits information
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Performance Management Features

  • Supported: Performance improvement plans

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

HRdirect Smart Apps Screenshots

Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar SyncScreenshot of POSTER GUARD 1
Compliance Requirements with 1 Simple Solution

 - Federal, State, Local Posters
 - Poster Change Monitoring
 - Employee HandoutsScreenshot of APPLICANT TRACKING
Don't Let Five-Star Candidates Slip Away

 - Open Position Management
 - Applicant Recordkeeping
 - Hiring Manager Workflow

HRdirect Smart Apps Competitors

HRdirect Smart Apps Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

HRdirect Smart Apps Customer Size Distribution

Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this software have found it to be effective for filling out I-9 & W-4 forms online and on time, saving them valuable time and ensuring compliance with legal requirements. The ability to track attendance and training from a single dashboard has been highly beneficial for users, making it easy to monitor employee progress and ensure compliance. They have appreciated the ease of use and minimal setup required for this software, finding it worth the time investment to load employee information. In comparison to previous HR portals, users have found this software to be much easier to navigate, saving them time and increasing their productivity.

The software has been effective in reducing the burden of employee tracking as organizations grow larger, allowing users to focus on more important tasks. The Harassment Training Module has received positive feedback for its ease of use, completion tracking, and meeting mandated requirements. Additionally, the cloud-based nature of the software has allowed for easy PTO reporting and tracking. Employees are able to request and cancel time off from anywhere and at any time, providing convenience and flexibility. Furthermore, users have valued the affordability of the software and its ability to simplify PTO reporting and tracking, providing access to managers and payroll departments for efficient processing. Overall, these user experiences highlight the practicality and benefits of using this software for various HR tasks.

Simplicity and Easy Navigation: Many users have praised the software for its simplicity and easy navigation. They appreciate that all the necessary tools are provided, making it effortless to navigate through the platform.

Convenience of Centralized HR Apps: Several reviewers have highlighted the convenience of having all their human resource apps in one place. They specifically mentioned the Time Off Request app, which allows employees to input their time off and enables the admin to approve or deny the requests.

Affordable and User-Friendly: The affordability and ease of use of the software have been positively mentioned by users. They find it easy to track attendance and print out records when needed, making it a cost-effective solution for managing employee information.


  1. Lack of Reporting Feature: Some users have expressed frustration with the absence of a reporting feature in HR Direct Smart Apps, making it difficult for them to generate necessary reports and analyze data efficiently.
  2. Limited Safety Training Options: Several reviewers have mentioned that they would like to see more safety training options and regular updates within the software, as they believe this would enhance their employees' knowledge and compliance with safety regulations.
  3. Slow Performance on Non-Internet Explorer Browsers: A number of users have reported that HR Direct Smart Apps tends to run slowly on browsers other than Internet Explorer, causing delays and inefficiencies in their workflow when using alternative web browsers.

Attribute Ratings


(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Margaret Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UPDATE: Since writing my first review, we have purchased the Harassment Training Module. I give this module a "10". It is easy to use, tracks completion and meets all our mandated requirements. I highly recommend \te Harassment Training Module fro HRDirect..

When I purchased HRdirect in 2017 to be used across the whole organization, it was the best-valued product for its application on the market. I had test-driven other products, but they were not within the budget. The whole idea of this product was to simplify PTO reporting and tracking. You could set up managers and provide them access through their smartphones or any other computer. Since it was cloud-based, employees could request PTO anytime, from anywhere. They could also cancel a request if their plans changed. Our Payroll department could access the same files for payment and reporting purposes.
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.

At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.

In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Human Resource Management (3)
Employee demographic data
Job profiles and administration
Compliance data (COBRA, OSHA, etc.)
Payroll Management
Leave and Attendance Management (1)
Approval workflow
Employee Self Service (3)
View and generate pay and benefit information
Update personal information
View company policy documentation
Asset Management
HR Reporting (2)
Report builder
Pre-built reports
Integration with other HR capabilities
Performance Management (1)
Performance improvement plans
Succession Planning
Onboarding (2)
New hire portal
Manager tracking tools
Performance and Goals
Recruiting / ATS (4)
Job Requisition Management
Company Website Posting
Applicant Tracking
Notifications and Alerts
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.

3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Our outside sales reps liked the fact that they could schedule or change their PTO requests on the fly.
HRdirect was used by all personnel, from outside sales reps to admin.
  • Schedule PTO.
  • Empower reps the flexibility to change their requests.
  • Provide tracking for employers.
  • Provide uniform information to payroll ad management.
  • In the event HRdirect can fix all of the programming issues previously described, this would once again become an excellent product with great value for the money.
As previously described, there are too many unresolved issues.
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