HubSpot CRM Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
537 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Greg Linnemanstons profile photo
Score 9 out of 10
Vetted Review
Reseller
Review Source

Implementation

9
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate.
Read Greg Linnemanstons's full review

Feature Scorecard Summary

Customer data management / contact management (93)
8.9
Workflow management (86)
8.7
Territory management (58)
7.5
Opportunity management (88)
8.5
Integration with email client (e.g., Outlook or Gmail) (91)
8.9
Contract management (63)
8.3
Quote & order management (49)
7.9
Interaction tracking (88)
8.6
Channel / partner relationship management (61)
8.5
Case management (48)
8.2
Call center management (47)
8.6
Help desk management (45)
8.2
Lead management (89)
9.5
Email marketing (83)
9.4
Task management (79)
8.9
Billing and invoicing management (26)
8.0
Reporting (84)
8.8
Forecasting (70)
8.5
Pipeline visualization (81)
8.7
Customizable reports (74)
8.1
Custom fields (84)
8.7
Custom objects (62)
7.6
Scripting environment (37)
8.0
API for custom integration (53)
8.5
Single sign-on capability (56)
9.3
Role-based user permissions (80)
9.1
Social data (73)
8.8
Social engagement (72)
8.7
Marketing automation (77)
8.8
Compensation management (30)
8.4
Mobile access (68)
8.2

About HubSpot CRM

The HubSpot CRM system connects to tools already in use. It integrates with Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. Deeply integrated with HubSpot Marketing & Sidekick - HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time.

CRM Features

Salesforce Automation Features

  • Customer data/Contact Management
  • Opportunity Management
  • Email Templates
  • Task/Activity Management & Logging
  • Integration with Email Cient
  • Calendar Management
  • Interaction Tracking

Reporting & Analytics Features

  • Forecasting
  • Pipeline Visualization
  • Dashboards
  • Alerts / Notifications

Customization Features

  • Custom Fields
  • API for Custom Integration

Security Features

  • Role-based authorization

Social CRM Features

  • Social Data

Integrations with 3rd Party Software

  • Marketing Automation
  • Data Import and Export Features
  • Social Media Management
  • Content Management System
  • Web Conferencing / Demos
  • Email Marketing
  • Calendar
  • Sales Intelligence

Platform Features

  • Cloud-based
  • Mobile Access

HubSpot CRM Screenshots

HubSpot CRM Integrations

Userlike, Google Drive, Gmail, Google Calendar, Outlook for Windows, Apple Mail

HubSpot CRM Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Free Forever$0Per Month [Unlimited Users]

HubSpot CRM Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
HubSpot marketing product customers also have access to our phone support team

HubSpot CRM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Languages: English