HubSpot CRM Reviews

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Score 8.3 out of 100

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Reviews (1-4 of 4)

Patricia Mataga profile photo
February 08, 2018

HubSpot Services

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
It has helped us a great deal and there is no other CRM tool that has all the features Hubspot has. It is easy to learn and doesn't take a lot of time to understand. You can use it with your team and it doesn't matter how many people are in the organization.
Read Patricia Mataga's full review
Greg Linnemanstons profile photo
Score 9 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Renew

10
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
Read Greg Linnemanstons's full review

Feature Scorecard Summary

Customer data management / contact management (93)
8.9
Workflow management (86)
8.7
Territory management (58)
7.5
Opportunity management (88)
8.5
Integration with email client (e.g., Outlook or Gmail) (91)
8.9
Contract management (63)
8.3
Quote & order management (49)
7.9
Interaction tracking (88)
8.6
Channel / partner relationship management (61)
8.5
Case management (48)
8.2
Call center management (47)
8.6
Help desk management (45)
8.2
Lead management (89)
9.5
Email marketing (83)
9.4
Task management (79)
8.9
Billing and invoicing management (26)
8.0
Reporting (84)
8.8
Forecasting (70)
8.5
Pipeline visualization (81)
8.7
Customizable reports (74)
8.1
Custom fields (84)
8.7
Custom objects (62)
7.6
Scripting environment (37)
8.0
API for custom integration (53)
8.5
Single sign-on capability (56)
9.3
Role-based user permissions (80)
9.1
Social data (73)
8.8
Social engagement (72)
8.7
Marketing automation (77)
8.8
Compensation management (30)
8.4
Mobile access (68)
8.2

About HubSpot CRM

The HubSpot CRM system connects to tools already in use. It integrates with Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. Deeply integrated with HubSpot Marketing & Sidekick - HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time.

CRM Features

Salesforce Automation Features

  • Customer data/Contact Management
  • Opportunity Management
  • Email Templates
  • Task/Activity Management & Logging
  • Integration with Email Cient
  • Calendar Management
  • Interaction Tracking

Reporting & Analytics Features

  • Forecasting
  • Pipeline Visualization
  • Dashboards
  • Alerts / Notifications

Customization Features

  • Custom Fields
  • API for Custom Integration

Security Features

  • Role-based authorization

Social CRM Features

  • Social Data

Integrations with 3rd Party Software

  • Marketing Automation
  • Data Import and Export Features
  • Social Media Management
  • Content Management System
  • Web Conferencing / Demos
  • Email Marketing
  • Calendar
  • Sales Intelligence

Platform Features

  • Cloud-based
  • Mobile Access

HubSpot CRM Screenshots

HubSpot CRM Integrations

Userlike, Google Drive, Gmail, Google Calendar, Outlook for Windows, Apple Mail

HubSpot CRM Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Free Forever$0Per Month [Unlimited Users]

HubSpot CRM Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
HubSpot marketing product customers also have access to our phone support team

HubSpot CRM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Languages: English