Spot your opportunities
HubSpot is going to be used as the source of truth and to centralize information and the view of the customer and the prospects. HubSpot …
HubSpot CRM
Top Rated
HubSpot CRM
Starting at $0 Per Month [Unlimited Users]
View PricingOverview
Recent Reviews
Reviewer Sentiment
N/A
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Awards
Popular Features
View all 31 featuresCustomer data management / contact management (569)
8.8
88%
Interaction tracking (534)
8.6
86%
Integration with email client (e.g., Outlook or Gmail) (557)
8.4
84%
Workflow management (550)
8.3
83%
Reviewer Pros & Cons
View all pros & consVideo Reviews (3)
RecordPricing
View all pricingFree Forever
$0
Cloud
Per Month [Unlimited Users]
CRM Bundle
$50
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.hubspot.com/crm
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Sales Force Automation
8.1
81%
Customer Service & Support
7.4
74%
Marketing Automation
8.7
87%
CRM Project Management
7.8
78%
CRM Reporting & Analytics
8.0
80%
Customization
7.8
78%
Security
8.5
85%
Social CRM
7.7
77%
Integrations with 3rd-party Software
8.0
80%
Platform
7.1
71%
Product Details
What is HubSpot CRM?
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work. HubSpot is presented as an ideal solution to help scale a business, for small to enterprise-level businesses alike.
HubSpot CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Quote & order management
- Supported: Interaction tracking
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
HubSpot CRM Screenshots
HubSpot CRM Video
Have you heard of HubSpot?
HubSpot CRM Integrations
HubSpot CRM Competitors
- Sugar Sell (SugarCRM)
- Zoho
- Zendesk
HubSpot CRM Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, French, Spanish, Portuguese, Japanese, German, Italian, Dutch |
Comparisons
View all alternatives
Frequently Asked Questions
What are HubSpot CRM's top competitors?
Sugar Sell (SugarCRM) are common alternatives for HubSpot CRM.
What is HubSpot CRM's best feature?
Reviewers rate Customer data management / contact management highest, with a score of 8.8.
Who uses HubSpot CRM?
The most common users of HubSpot CRM are from Small Businesses (1-50 employees) and the Computer Software industry.
Reviews and Ratings
(1790)
Reviews
(1-25 of 591)- Popular Filters
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May 24, 2022
Spot your opportunities
- Clarity of customer
- Centralised information
- Cost savings
May 24, 2022
Useful Tool for CRM
- Increased pipeline managements
- Increased email automation
- Increased lead engagement
- Sales effectiveness
- transparency and clear visibility
- activities reporting
May 24, 2022
Hubspot got what you want
- It helped a lot in reaching a lot of potential customers
- It created some confusion in duplicate contacts and deals
- It helped in storing data easier
May 24, 2022
Hubspot and my experience so far
- Generate more sales
- Contacting more leads
- Managing existing clients
- better deal tracking
- increased outreach
- Shorter deals cycles
- Less manual tracking
- Easy to read data
May 24, 2022
HubSpot Review
- Shorter deal cycles
- Better organization
- Increased efficiency
May 23, 2022
Helpful HubSpot
- Optimising the time needed for performing email outreach
- Increased conversion rates due to tracking email clicks and opening trends
- Shorter deals cycles
- Increased lead qualification
- Revenue growth
- Suggested contacts sometimes time costly
May 23, 2022
Hubspot - A force to be reckoned with
- Automations
- Forecastability
- Return on Investment
- Shorter sales cycles
- Increased number of prospects
- Cost savings
- More business so increased revenue
May 23, 2022
HubSpot CRM system - thoughts and feedback!
- Unfortunately, this isn't the information I have access to. But I know as someone who works in sales that the management of tasks and reminders has allowed me to stay on top of deals massively. So not losing track of where I am with multiple deals definitely brings a lot of money to this business
May 23, 2022
Great product for Sales!
- I love the automation of email sequences, it saves so much time
- Pipeline dashboard is so useful, to see all of your deals in a single pane of glass
- Use of interactions/comments allows to track and save time.
May 23, 2022
HubSpot - one stop shop for effective CRM!
- Revenue Growth
- Increased Productivity
May 23, 2022
HubSpot review from a Sales Rep
- Increased sales rep adoption
May 23, 2022
Tech Savy
- Shorter deal cycles
- Cost Savings
- Time Management
- Less Paperwork
May 23, 2022
Innovation!
- it is actually cost saving, imagine having a software has all the to do task for you
- time management- perform a task in one software than to have plenty software
- increase productivity when it comes to calls for inbound and outbound
May 22, 2022
Worth the Price
- Increased number of deals
- Increased product pricing thanks to insights
- Increased sales rep adoption
May 22, 2022
HotSpot? More Like HotShot!
- It has allowed me to better track what my team members are working on
May 22, 2022
5 star review!
- nothing negative!
May 22, 2022
SDR Review
- Organization helps us close deals
- Meeting reminders
- Im just a SDR
May 22, 2022
Easy to use for CSMs!
- It has saved me time in keeping organized with the customers I speak to
May 22, 2022
Crucial CRM that streamlines your operations that increases efficiencies in your overall business process.
- Effectively let me increase my contact percentage across my lead base by 40%
- Assisted me in hitting my quota by 30%
May 22, 2022
An SDR's View of Workflow Life Using HubSpot
- Increased sales rep adoption
- Clearer deal cycles and less hassle
- Faster task optimization and management (for me personally)