HubSpot Marketing Hub

HubSpot Marketing Hub can help us keep track of customer journeys on our site. It has many great features to make life easier. It can send emails, track customer timelines, and create landing pages. Simple to use and easy to monitor. Workflows make it simple to build campaigns based on customer behavior, and it helps us keep track of our salespeople. HubSpot can help us with marketing automation and business processes.

HubSpot ranks by far the lowest among the several CRM software I've used. Other CRM solutions (ie. Salesforce) are convoluted because they are (overly) robust; HubSpot's technology is convoluted and far from robust.

Not only is the technology inferior and nearly unusable, but the support is non-existent and totally unhelpful. The HubSpot team is borderline rude at times and will even block your email from their servers if they don't feel like helping you — not at all acceptable practice for how to treat your customers & partners.

Finally, HubSpot has the most predatory and unfriendly pricing model in the CRM space (except perhaps Salesforce), luring in "non-techie" marketers with free tools, then placing a five-figure price tag on even their lowest-tier subscription, offering the most basic CRM functionality.

HubSpot Marketing Hub stacks up against Salesforce Ad Studio when online training is involved HubSpot Marketing Hub provides excellent online training and support resources are available for getting new team members up to speed and for diving deeper into learning discrete functionality. This is so important for onboarding new hires.

Other competing software such as Zoho and Boomtown may have more bells and whistles, but it is too cumbersome and has many parts that only advanced users can operate. With HubSpot, each function is within reach of the average agent. It doesn't overpromise and then makes you feel incompetent when you can't use it all...

we found that SharpSpring was really well suited for a small agency like ourselves. It had many (not all) of the functionalities that HubSpot has at a way better price. The problem was that we would be locked into a contract. Also, it wasn’t as streamlined and high tech as HubSpot so that swayed our decision.

I used Marketo as a power user for two years. In my experience, I found Marketo to be better suited to companies that have a dedicated Marketing Ops professional due to the complexity of their platform. In general, I find HubSpot more intuitive and easier to use than Marketo. I also prefer having broader functionality, such as HubSpot's Ads functionality, than needing another (Ad) tool or needing to go to each ad platform for performance data.

HubSpot is the best tool compared to any other in the market. It is user-friendly, has more brand presence and relied by many SMBs and mid-markets. We selected HubSpot Marketing Hub as we wanted the best brand that can define our customer journey reliably and this tool had no comparison with others.

Initially we were just started with Free version of hubspot and we were offered many features with the free version with support!! After exploring we thought that would help if we have a professional version to improve our business and opted to it. And Yes! it helped us in managing time, saved a lot of time and money. It reminded us tasks, it sends emails even if we are in sleep(we'll have to schedule though), it showed up where we have to improve(reports) and many like that. Loved it.

In comparison to any other tool on the market, HubSpot [Marketing Hub] is the best. It's easy to use, has a more substantial brand presence, and is trusted by a large number of small and medium-sized businesses. It just made sense to us to integrate the sales and marketing tools in HubSpot [Marketing Hub] rather than using third parties. We chose HubSpot Marketing Hub as the best brand to define our customer journey.

I love the simple workflow on Keap, it's very streamlined and can easily connect different aspects on the marketing. However, HubSpot Marketing Hub has so much more with the ads, social media, campaigns, & SEO. I started off with HubSpot over 10 years ago but tried Keap for a while due to pricing and the nice interface. I used Keap for a few years but went back to HubSpot even though the pricing is considerably more.

Hubspot quickly became the preferred tool for our Marketing Manager across to our resident in-house Hubspot guru. Integrating the sales and marketing tools in one place in Hubspot rather than third parties just made total sense to us.

Well HubSpot certainly wins the interface battle, several features to be able to customize completely the platform, so that it’s geared to my marketing team’s preferences. For example, I’m not able to define permissions as well as other platforms, nor do I have an easy interact to customize templates of emails and landing pages.

HubSpot is an intuitive tool that is easy to implement if a business has a straightforward sales and contact segmentation approach. For businesses with more complicated setups, HubSpot's free CRM offering might not provide the advanced features required to meet all of their needs. Salesforce is still the preferred CRM for users that can afford it and need the best integrations, reporting, workflows, and customization.

Mailchimp and Hootsuite are great but they do not have all the features that HubSpot offers. HubSpot allows you to integrate your marketing and your CRM all in one simple and user-friendly platform. As much as we loved Mailchimp and Hootsuite, they really only worked for social media and email marketing. We needed something more powerful, so we found HubSpot.

With WordPress I can implement various Inbound tactics, but to achieve the complete cycle I would have to install plugins and many additional services, which is unsustainable. HubSpot brings together all the actions in one place and in an intuitive way.

I haven't really used anything similar to HubSpot in the past, but I could see any other similar products providing an overall better experience than HubSpot.

Better support.
User experience.
Friendly UI.

HubSpot Marketing Hub has a communication flow thanks to the different and complete tools it includes.

HubSpot [Marketing Hub] hands down! From the user interface all the way down to programmatic details, HubSpot [Marketing Hub] is leaps ahead over Pardot. I mean, what kind of system can't handle prospect time-zone sending? Pardot, that's who. HubSpot [Marketing Hub] is constantly growing and providing new offering, enhancing current ones, and providing generally strong support. Nor is its look and feel dated.

Haven't really used many other alternatives to Hubspot Marketing Hub though we use a similar tool that does not provide much of the marketing & abm campaign capabilities

Hubspot offers a much larger portfolio of products and services than Infusionsoft. HubSpot's inbound marketing software allows businesses to transform the way that they market online. Its service portfolio includes social media publishing and monitoring, blogging, SEO, website content management, email marketing, marketing automation, and reporting and analytics. It is much more robust than other options.

I've worked with web developers and data engineers in previous roles, so this is really the first time I've had to work as both a content provider and deal with the interface and CRM.

I was hired after the decision to use HubSpot occurred. I do not know what other solutions were considered, if any.

Dynamics 365 is definitely harder to use and navigate, much less intuitive than HubSpot Marketing Hub. Constant Contact is fine for what it does, marketing email communications, but is much more limited in scope compared to a full Customer Relationship Management platform like Dynamics 365 or especially HubSpot Marketing Hub.

After having demos from a couple of local CRM vendors we decided to go ahead with Hubspot as it has good features, reliability and customer support