HubSpot Marketing Hub

HubSpot Marketing Hub

Customer Verified
Top Rated
Top Rated
HubSpot Marketing Hub

Overview

Reviews

Prove attribution or die trying

8
We use HubSpot for marketing automation campaigns, targeting segmented audiences with content and offers. We integrate it into our …
Verified User
Strategist in Marketing
Marketing & Advertising Company, 11-50 employees
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It's worth taking the leap!

8
We use HubSpot [Marketing Hub] across the whole org. Primarily in marketing, of course, but we use it to enable Sales as well. Using the …
Verified User
Manager in Marketing
Computer Software Company, 51-200 employees
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Popular Features

View all 26 features

Email deliverability reporting (694)

9.2
92%

List management (359)

9.1
91%

Dashboards (361)

8.7
87%

Landing pages (357)

8.6
86%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Free

$0

Cloud
per month

Starter

$50

Cloud
per month (includes 1,000 contacts)

Pro

$890

Cloud
per month (includes 2,000 contacts)

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.hubspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $50 per month

Features Scorecard

Email & Online Marketing

8.8
88%

Lead Management

8.7
87%

Campaign Management

8.7
87%

Social Media Marketing

8.8
88%

Reporting & Analytics

8.5
85%

Platform & Infrastructure

8.5
85%

Product Details

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. With Marketing Hub, HubSpot aims to give companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Marketing Hub Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

HubSpot Marketing Hub Screenshots

Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.HubSpot Analytics - Track engagement with your entire funnel with real-time reporting on website performance, traffic and marketing effectiveness.HubSpot Social Media - Don’t batch and blast. HubSpot’s social media publishing helps you become smarter about the way you schedule and publish content on social media.HubSpot Blogging and SEO - HubSpot provides an integrated set of tools for Search Engine Optimization (SEO) which makes getting found online a natural part of your inbound marketing mix. More than a simple CMS, HubSpot provides an integrated authoring view with SEO-oriented suggestions as you write blog posts.Marketing Automation with HubSpot - Define workflows for highly targeted and personalized nurturing campaigns that send your leads and prospects the right targeted content at the right point in their decision-making process.HubSpot Contacts - Integrating with most common CRMs, HubSpot provides a seamless view of your contacts, allowing you to customize and personalize email communications.

HubSpot Marketing Hub Video

Visit http://www.youtube.com/user/HubSpot to watch HubSpot Marketing Hub video.

HubSpot Marketing Hub Integrations

HubSpot Marketing Hub Competitors

HubSpot Marketing Hub Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported LanguagesEnglish, French, German, Japanese, Portuguese, and Spanish

Alternatives

View all alternatives

Frequently Asked Questions

What is HubSpot Marketing Hub?

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

How much does HubSpot Marketing Hub cost?

HubSpot Marketing Hub starts at $50.

What is HubSpot Marketing Hub's best feature?

Reviewers rate Email deliverability reporting highest, with a score of 9.2.

Who uses HubSpot Marketing Hub?

The most common users of HubSpot Marketing Hub are from Small Businesses and the Marketing & Advertising industry.

Reviews and Ratings

(1873)

Ratings

Likelihood to Recommend (649)

9.1
91%

Likelihood to Renew (372)

9.0
90%

Usability (106)

8.6
86%

Availability (50)

9.1
91%

Performance (34)

8.9
89%

Support Rating (168)

8.5
85%

In-Person Training (8)

9.1
91%

Online Training (26)

9.1
91%

Implementation Rating (98)

7.3
73%

Product Scalability (7)

7.3
73%

Reviews

(1-25 of 88)
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May 17, 2021

HubSpot is the Ultimate Inbound Marketing Automation Tool

Casey Cleary (LION) | TrustRadius Reviewer
Casey Cleary (LION)
Associate Marketing Coordinator
Marketing Ninjas (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
There have been a few glitches with social publishing times and blog post images & publish dates that have reoccured after being supposedly fixed, but the communication has been good and I have received multiple updates on where things are in the process of finding solutions.
March 01, 2021

Great Asset for Small Marketing Teams with Minimal Dev Support

Verified User
Manager in Marketing
Marketing and Advertising Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Help desk support via tickets, chat, email are great. Hardly any proactive support is offered through Client Success teams. I often wish we had more guidance or proactive ideas that could be addressed by them based on top marketing priorities that we would explain or prioritize with them
February 24, 2021

HubSpot Marketing Hub is a good place to be for all marketing activities

Verified User
Analyst in Marketing
Airlines/Aviation Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
I have made use of HubSpot Marketing Hub's customer support before, and it generally had been a positive experience. One can often make use of the knowledge base in order to learn how to solve a problem, if not one can instant message, call, or email them for assistance. They are quite quick to reply.
December 01, 2020

Why Would You Use Another Product?!

Sereena Schneider (LION) | TrustRadius Reviewer
Sereena Schneider (LION)
Marketing Operations Manager
Marketing Ninjas (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Support Rating

10
I love the support team. Whenever I do need to call them, I actually get a little excited because I always learn something new, and they are willing to go above and beyond to make sure I'm happy and have everything I need. They also aren't afraid to admit to me when they aren't sure of the answer. When that happens, they work to find out what they need to know to help me. I think HubSpot's support team is the best I've ever encountered, both professionally and personally.
July 26, 2019

Great platform, if you can afford to access all the features

Kirsten Meyer | TrustRadius Reviewer
Kirsten Meyer
Owner
KM Strategic Content Marketing - For People & Search Engines (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

6
I would rate the support now as basically average; it might take anywhere from 4-48 hours to get an emailed response. It's clear they don't want you to call them now and I'm not even sure that its still an option for the common folk.

For reference, here is what I said about their support in 2014: I've been calling Hubspot tech support for 3 years. These guys never, and I mean NEVER, let me down. No one really offers service this great anymore. Super dependable. They're almost like an extra team member.
January 07, 2018

So far, so great! Give HubSpot a try!

Jessica McCann | TrustRadius Reviewer
Jessica McCann
Digital Media Specialist
Acadia Lead Management Services (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
They're available on the phone, with no or very short wait times, everyday until 8pm. The phone support is amazing. The email support is also fast. Support either knows the answer right away or researches the answer right away. I've rarely encountered support this competent, anywhere, especially in the world of technology.
November 20, 2017

Give it a go - you won't regret it!!

Joshua Vergeer | TrustRadius Reviewer
Joshua Vergeer
Business Development Executive
Vault Intelligence Ltd (Information Technology and Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
The support portal is easy to find and even easier to use. It's easy to track your ticket and when someone has jumped on and helped you, the question I have is answered quickly and in a way that I can understand. They also follow up to make sure that the support query has been dealt with before closing off the ticket. HubSpot also has a great knowledge base (blogs, support articles, etc.) which means you don't always have to get in contact with them.
October 04, 2017

Not just for Marketing

Ian Cushion | TrustRadius Reviewer
Ian Cushion
Marketing Planner & Inbound Digital Marketer
LDF Group (Financial Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Most issues are solved quickly via Live Chat. If Live Chat is not available email support is available with a 24hr SLA and you can always request a call back within 15 minutes if the issue is urgent. Most times issues are solved with the first response, but there are times when it has to be escalated to the a second tier of support. In those instances, issues are still resolved quickly, but these do take a little longer often due to the more complex nature of these issues.
May 30, 2017

HubSpot offers Marketers a way to Prove their value, creates tangible ROI for marketing efforts

Alissa Gavrilescu | TrustRadius Reviewer
Alissa Gavrilescu
Marketing Director
Solstice Benefits, Inc. (Insurance, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
What I like the most about HubSpot's customer service is when you speak to anyone in the company, you feel like you're dealing with the same brand - there is a clear alignment with the company's value prop and their service. The service team seems genuinely interested in helping you, getting to know you.
March 21, 2017

Definitely worth the investment!

Maggie Millard | TrustRadius Reviewer
Maggie Millard
Director of Customer Experience
KaiNexus (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
They respond within a couple of hours, and are very helpful. If the issue is complicated they call me, but usually they can manage it by helping me find the right support document. They're even able to help me edit custom code when I need it, as long as it's not anything too complicated. My questions are typically taken care of with their first response - we don't generally need back and forth.