HUBSPOT WORKS FOR ME!
Deal tracking. We have many deals in our pipeline and HubSpot helps with staying on top of progress, next steps, tasks, contact …
Overview
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
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What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is HubSpot Sales Hub?
HubSpot Sales Hub Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Reviewers rate Usability highest, with a score of 8.8.
The most common users of HubSpot Sales Hub are from Small Businesses (1-50 employees).
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(510)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
November 10, 2021
Hot, fast, reliability: the little HubSpot that helps our Sales grow and provides all the sales and marketing reporting data that's fit to print!
HubSpot Sales is heavily in use by our Sales organization, by our Marketing Team, and to some extent by Customer Success and others. It solves the problem of having all our company on the same page. HubSpot makes our business data accessible. Because of the accessibility of the data, we can make informed business decisions. Imagine that! Informed. Whether right or wrong, at least it's informed.
- Customizing of user view on a per-user basis is easy and extensive
- Ease of reporting including built-in reports and endless possibilities for custom reports, dashboards and
- Ease of scheduling, ease of calendar integration with 3rd party resources
- Extensive integration potential with myriad 3rd party resources, especially LinkedIn Navigator
- Some of the hard-coded features such as property names and options should be soft-er
- Round-robin lead rotation is designed for help desk, not sales. 3rd party add-on required.
- Tighter LinkedIn Navigator integration would be most welcome. Right now only Salesforce and MS/Dynamics will fully integrate.
- Ease of use
- Ease of customization
- Ease of data analytics and reporting
- I don't have hard numbers. Our business is now in it's 5th year and has relied on HubSpot from the beginning.
- The more our company has grown, the more we have found HubSpot to be there for us, with more add-on modules, more features and more benefits.
- Some negative impact due to it's contact-based approach vs account-based approach. Our sales team are at times working with the same account and not realizing it. This could be solved by implementing tighter territory and account controls. However, given the nature of our solution, we prepare to allow sales team members to reach out to anyone they can.
- Salesforce.com, Outreach and Salesloft
HubSpot is easier and less expensive, both in use and especially that we manage it entirely in-house. HubSpot modules allow most of our organization to use it as a corporate-wide platform. The other products have more sales-specific and less company-wide benefits, except for Salesforce. But Salesforce requires extensive outsourced customization to work well.
20
Sales, Marketing, Customer Success, and Senior Management all use HubSpot to manage a fast, streamlined sales and marketing experience, a rich POC process, and finally a smooth hand-off to customer success. Data analytics and reporting are easy to use and extensive, making it an efficient dashboard solution for any and every level within our company.
Everyone lends a hand and reaches out to HubSpot support as needed. Currently our marketing department "owns" the HubSpot product as a whole, but Sales is taking an ever-increasing role as our company grows and matures. The more sales owns Sales Hub, the more the individual reps are taking responsibility for maximizing it's flexibility when it comes to per-user experience.
- Ease of sales input
- Ease of dashboard and report management
- Ease of handoff to other departments
- Maximizing in-house marketing capabilities
- Leveraging more 3rd party integrations
December 12, 2018
Without being super savvy, it's easy to track email activity
I use HubSpot to track my email activity, see when recipients have opened the messages and where they have opened them from.
- Tracks emails without me having to do anything once the extension is installed.
- Real-time updates when the email is reopened, where, and with what device.
- Sometimes I know the location is off based on who the email was sent to.
- It would be nice to see the tracking on forwarded emails
- I don't know that this has helped any other than knowing when a contact is actually opening the emails.
I like HubSpot over Banana Tag, as the real-time tracking updates are more reliable and the location is usually closer to correct.
1
I use this for my own business, and for personal information when I need to know who is receiving the email messages I send out.
1
- Tracking email.
- Seeing who opened a message and what device they are using.
- Seeing where messages are opened.
- Was able to find out an account was compromised by the messages being opened.
- I will have to learn more about the features.
April 25, 2017
An Easy to Use Time-Saver that Sales Reps Actually Like!
Score 10 out of 10
Vetted Review
Verified User
At Label Insight our sales / customer development and customer success teams are using HubSpot Sales (Pro version) as well as Salesforce. For us, it's made us more efficient at things like sending emails that are often similar but with a touch of personalization, scheduling meetings with external people, sharing and tracking documents, and more. Also, we can easily track opens, clicks, and emails in our CRM (Salesforce).
- Never waste time copy/pasting emails again - templates are a lifesaver!
- Easily log sales emails and engagement in HubSpot and/or your external CRM
- Awesome document tracking capabilities
- Real time open & click notifications
- When creating new contacts from the sales extension/email log in CRM it defaults to subscriber. *UPDATE!!* 4/25 HubSpot emailed me this morning about this and said they made an update which set the default lifecycle stage to lead in the sidebar (sales extension)!! YAY!
- There used to be a check box in "log in CRM" to default to "always log in CRM" but it's gone...I'm not sure why!
- It'd be nice if you could associate people with multiple companies or "past company" were an option.
- Emailing two people in one email is difficult with tracking and tracking replies, especially when separate and not replied to all, is challenging.
- Our data is cleaner - using HubSpot makes it easy for sales reps to add new contacts with a little bit better information and fills in some of the gaps automatically.
- Leads don't get lost in the shuffle - when added to sequences follow up happens automatically.
- No one gets redundant messages - contacts are automatically removed from sequences when they complete necessary actions such as replying to the email.
- Saved time!! Emails saved as templates make follow up quick and easy.
- Don't forget the details - our reps are able to craft follow up messages when it's fresh in their minds and schedule them to send later or in a sequence instead of having to reach back into notes and recall the conversation when it comes time to follow up.
We actually use or have used pieces of Engagio (still using for ABM), ClearSlide and Intercom but we ended up migrating all of our team members to HubSpot sales because it covered all of our needs (email tracking, document tracking, etc.) and more - like scheduling meetings with the meetings feature. It's clean and easy to use and there's plenty of training available!
19
Our users come from a variety of teams. We have onboarded all our reps from our Sales, Customer Development and Business Development teams. We also onboarded many customer success reps as well as our marketing team to help. We originally started out with 10 users but at this point we've almost doubled that.
1
I'm really the only person supporting the team. However, I'm able to onboard a new user and get them completely set up in exactly 30 minutes. I can onboard multiple people in one session and they walk away feeling confident using the tool. I send follow up user guides from the HubSpot Academy for help and have a Slack channel available for questions but they usually jump right in!
- Sales reps don't have to copy/paste emails and retype the same messaging over and over.
- We can test multiple templates and find which ones work best instead of guessing.
- It makes tracking sales emails easy and allows for more closed-loop reporting!
- We've started using HubSpot Sales Pro for our customer success team as well. There are templates, sequences, and documents that are specific to them and we use folders to organize this.
- We allow people to schedule onboarding discussions with our CS team through the meetings function.
- I use the email tracking to see when people internally open my emails and then go bug them about them!
- I see us being able to use HubSpot Sales even more in the future to A/B test specific subject lines by rotating which templates are sent
- We could re-engage prospects who've gone dark but allowing sales reps to enroll them in marketing created re-engagement sequences that are more personalized than large workflows
Yes
We combined our new CS tool and HubSpot Sales Pro to replace a lot of what we were doing with Cirrus Insight. This tool was cumbersome and didn't give us the analytics we needed either. Plus, the HubSpot tool offers so much more for both our sales and CS teams.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
The tool covered our needs. That was the most important thing. Granted the sales experience with HubSpot was great as always and we did have an existing relationship with them - plus this makes it easy to integrate with our marketing efforts. But the tool is just easy to use and our sales reps actually use it.
I don't think I would change a thing. Our rep at HubSpot even got on a call with our entire team of 10 at the time to go over the tools with everyone and talked through each tool, how to use it, and best practices. It was great! I can't think of anything I'd change.
- Implemented in-house
No
- We did notice that new contacts were defaulting to subscribers in the extension but this was quickly resolved by HubSpot!
- A few users were getting a lot of notifications until we showed them how to turn off some of them.
- When people don't create folders it gets messy quickly!
Yes
Absolutely! It was resolved even more quickly and better than I could've hoped for. They not only solved my issue quickly, they made an update to the platform for everyone using HubSpot Sales and thanked me for my input! It was a seriously great way to start my day to come in to work and not only have it fixed but more!
As I said before, HubSpot support is always amazing at jumping on issues but this one was particularly great (the one I mentioned previously). They were on top of getting the fix, they went right to the product team and a change was made to the entire tool that will benefit all users!
- Templates are freaking amazing. You can even take a previously sent email and save it as a template and make edits/add personalization.
- The meetings tool that integrates with your calendar is fantastic.
- The Chrome extension that gives real time email notifications is awesome. It's easy to mute a thread, turn on/off, or hide too.
- Sequences can be a bit tricky to learn and takes a little more time but is very powerful.
- The calls tool and messages I haven't really gotten into just yet as there's more to it - not necessarily cumbersome just takes more effort.
- Documents can be tricky but overall it's great - just remembering where to click to see what.
April 21, 2017
HubSpot Sales works AMAZING For Our Company!
Everyone in our organization uses HubSpot Sales in some form. My department (Creative Solutions) uses HubSpot Sales, and Marketing, Our Development Department uses HubSpot Sales, our Support Department uses HubSpot Sales, and our Administration Department uses HubSpot Sales and Marketing.
HubSpot is an amazing tool - as it allows our company to communicate with each other and make updates across the board, but also is very customizable for our organization as a whole. It keeps us organized, accountable, and efficient... which are three HUGE attributes every company would like to have.
HubSpot is an amazing tool - as it allows our company to communicate with each other and make updates across the board, but also is very customizable for our organization as a whole. It keeps us organized, accountable, and efficient... which are three HUGE attributes every company would like to have.
- The Sales CRM is extremely customizable so that we are able to customize every piece of it for our company/lingo/needs/wants/etc.
- It saves us time, and money because of it's automation capabilities.
- It is extremely user-friendly which allows our entire staff to learn how to use it quickly without frustration.
- I would like to see a drag and drop menu included in the contacts like it is in creating the newsletters.
- A faster lead conversion
- Increased employee efficiency
- Long-term saved time and money
- Organization-wide accountability
We use HubSpot Marketing in addition to the Sales. I actually learned the Marketing side first, which lead me to convince my team that we should get on board with the Sales side, and ditch our current CRM. I LOVE the Marketing side (but I may be biased because that's the field I'm in.) The Sales side is great as well, but I tend to use the Marketing side more because of what I do.
25
Sales, Marketing, Business Development, Support, Management, Design, and Shipping/Receiving.
We use it for organizational purpose, content management, content development, contact management, newsletters, blog, landing pages, websites, analytics, communication and organization to each other internally as well as externally. We use the reports, lists, tracking tools, workflows, lists, form creation, and much more.
We use it for organizational purpose, content management, content development, contact management, newsletters, blog, landing pages, websites, analytics, communication and organization to each other internally as well as externally. We use the reports, lists, tracking tools, workflows, lists, form creation, and much more.
2
- Contact Management
- Communication Internally and Externally
- Organization
- Marketing
- Blog
- We can create workflows that automate information funneling for us
- We can customize the forms and easily input them into our website
- We can track our leads anywhere
- For tracking landing pages not created in HubSpot
- For generating emails/newsletters and sending them out in a scheduled manner
- To refer back to info and reports we used in the past and compare it to now
March 20, 2017
CRM that doesn't suck
I am using HubSpot to manage my prospecting and sale process. I am the only person in my firm using the platform. HubSpot sales addresses the need for effective and timely communication with prospects and clients. HubSpot is excellent at minimizing data entry by capturing contact data from Outlook and Gmail. Additionally adding companies is a breeze with the browser plugins. Email tracking is excellent with the Sidekick add-in. And knowing who is on your website and when is further enabled with their tracking code. Productivity is further accelerated with the built in dialer for phone work and the email template library makes email effortless.
- Data entry
- Pipeline/Deal management
- Prospecting cadence management
- Sales activity tracking
- Android application needs more of the features that make the desktop version so awesome
- Browser plugin should be able to extract leads from LinkedIn
- Would be nice to be able to execute an action from the task list without having to go into contact record
- At least 2x time saved NOT having to do duplicate data entry (i.e. entering contact info into Outlook and CRM)
- At least 10x time saved with email templates
- 2-3x productivity when phone prospecting with built in dialer vs manually dialing phone
- Dashboard provides instant, credible snapshot of pipeline and current sales activity
- For people with call reluctance - dialer eliminates that problem.
Best value and ease of use hands down compared to the CRMs I've tried. Method CRM does offer out of the box QuickBooks integration for the 85% of small businesses that use QuickBooks and QuickBooks Online.
1
Sales, marketing and customer service
1
I am a beta user and love to break stuff and push the limits of a product.
- Growing the business through sales
- Sales and prospecting acceleration
- Sales activity tracking
- Pipeline management
- Email tracking integration has resulted in faster lead conversions and timely reengagement of dead leads
- Website tracking has enabled more timely lead engagement
- Easy ability to record calls created easy sales coaching opportunities
- This really depends on what plans HubSpot has for the platform.
No
- Price
- Product Features
- Product Usability
It needed to be EASY and INTUITIVE to use with phone and email integration.
Not sure that I would. My buying process is - 1. Does the product solve my problem 2. Is it in my budget? HubSpot fit those requirements.