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- Tech Details
- It has positively impacted out Inbound leads when our CTA on landing page is a direct meeting link
- Email Automation for Lead nurturing has increased the response rate
- Better deal progression
- Better organization
- Better ROI
- It's helped with keeping track of when clients are opening emails and that's driven our engagement with clients and capabilities of recognizing when a client is ready to move forward
- Not sure I have the data for this
- Customer service has improved because the team is communicating through HubSpot tasks
- Contacts are added much quicker into our system because of the HubSpot app
- Some team members have been hesitant to use it, causing some disconnect
- greater call output
- better organization for list dividing
- Positive ROI
- makes us money
- Rocks our socks
- HubSpot Sales Hub made my day more organized and productive, allowing me to make 100 phone calls a day at the same time that it took me to make 20 phone calls a day.
- I am able to create a custom quote for a client in less than 5 minutes with the plug and play capabilities.
- HubSpot Sales Hub tells me what I need to do for the day so that I don't have to think about it.
- Increase overall outreach output
- Reducing all missed oppurtunities
- Easy to train people to use
- Keep track of previous recorded conversations very easily
- More streamlined warranty process
- Wholesale channels
- Return services made simple
- Clear customer tracking
- Providing a clear history of all communication with client
- Constant communication with clients and future clients
- Good visibility of dashboards
- Great choice of tools
- Good at omni channel use
- Better Sales & Marketing alignment
- Streamlined setup
- Ease of use has improved overall sales
- Helps me reach 100 calls per day
- Helps me reach required connect calls per day
- Provides great visibility to leadership that can be high level or granular as needed
- Speeds up the selling process with marketing integrations and sequenced communications
- Editable fields make it so easy to customize to our unique business requirements
- More customer calls booked leading to more sales
- More customer calls connected leading to more sales
- Streamlined communication = more efficient use of team time
- New Business Growth
- Expanding Accounts
- It's intuitive and easy to manage, with a modernized sales process and real-time marketing and sales KPI tracking.
- Remote work helps us track everything we need - flag the right people, watch sales activities, report on sales and issues, etc.
- We have grown sales by 65% after introducing this to our reps
- Able to more intelligently talk about past orders, customers and clients
- Helped us increase outreach by 1.8x once implemented
- increased call volume
- better follow up
- Nothing yet at my current position.
- HubSpot Sales Hub becomes a very easy tool to work with in terms of sales management and the creation of deals. I can organize all these deals in different categories and I love how interactive all the tools are and how they all do their job. Especially, I find the automation feature necessary for me and HubSpot automatically collects clients' data and puts them in the registry for us to have a place where we can have all this information collected. It's easy to use and provides amazing templates to start with.
- Lead Response Time:
- Prior to Hubspot, this was maybe 24 hours as an average. Now it is MINUTES. We immediately get back to clients and if we aren't able to then we will connect using email automation and sequences without lifting a finger. It's great!
- Company Growth in difficult times:
- Despite COVID causing issues on Residential Construction in Washington, we have continued to grow as a business, and part of that is thanks to our amazing Sales team, and part of that credit goings to Hubspot directly. If we didn't have Hubspot we would have shrunk or stayed the same as a company. Hubspot made sure we grew.
- ROI [return on investment]
- It's a hard thing to measure but our company has increased its revenue by more than 20% compared to last year. And that is saying a lot for our industry especially with COVID's impact on Residential Construction. I
- can't measure it precisely but I know beyond any shadow of a doubt that HUBSPOT helped make this possible because our Sales and Marketing Teams are sharper and more capable than they have ever been thanks to this wonderful CRM.