Amazing customer support from the HubSpot team during the purchasing and implementation phases. In regard to ongoing support, our HubSpot representative is always open for demo training on new features added to our plan.

February 21, 2021

Perspective from an everyday user.

Verified User

Employee in Sales

Computer Software Company, 11-50 employees

Score 5 out of 10

Vetted Review

Verified User

Review Source

Support Rating

Usually pretty responsible and friendly and have had my questions circled back on. However, they haven't been able to answer several of the more in-depth questions I have had, but those questions may have been way too nuanced and specific so I would give the benefit of the doubt.

February 20, 2021

Prospecting Tool

Verified User

Employee in Sales

Computer Software Company, 51-200 employees

Score 7 out of 10

Vetted Review

Verified User

Review Source

Support Rating

Our account manager has taken a few days to get back to us when we have had issues in the past.

April 25, 2017

An Easy to Use Time-Saver that Sales Reps Actually Like!

Stephanie Casstevens

Marketing Manager

Label Insight (Information Technology and Services, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Review Source

Support Rating

Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:

"Hi Stephanie,

I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through.

Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"

HubSpot Sales Hub Scorecard Summary

Likelihood to Recommend (92): 84%
8.4
Likelihood to Renew (5): 80%
8.0
Usability (5): 88%
8.8
Support Rating (6): 83%
8.3
Implementation Rating (2): 91%
9.1

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

HubSpot Sales Hub Pricing

More Pricing Information

HubSpot Sales Hub Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

What are HubSpot Sales Hub's top competitors?

Outreach, Yesware, and Salesloft are common alternatives for HubSpot Sales Hub.

What is HubSpot Sales Hub's best feature?

Reviewers rate Usability highest, with a score of 8.8.

Who uses HubSpot Sales Hub?

The most common users of HubSpot Sales Hub are from Small Businesses and the Computer Software industry.