HubSpot Reviews

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Score 8.5 out of 100

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Reviews (1-25 of 96)

Jenny Schell | TrustRadius Reviewer
June 26, 2020

HubSpot is the only way to go

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
HubSpot is very easy to use. When I first started using the program I paid extract to have one on one sessions with a HubSpot support person and it was so much help. She guided me in the right direction and answered my questions so thoroughly.
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Anonymous | TrustRadius Reviewer
August 27, 2019

HubSpot Took Us to the Next Level

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
HubSpot is very easy to use once you get the hang of everything and know where everything is. To master the tools, HubSpot offers "HubSpot Academy," which teaches users all of the functionality of the software through classes and webinars. Going through the academy is very important and will make you a HubSpot master in a week or so!
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Kirsten Meyer | TrustRadius Reviewer
July 25, 2019

Great platform, if you can afford to access all the features

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Anyone can use it. How well you use it depends on what you are doing and how well you know what you are doing. I'll compare it's usability to Word (rather than, for example, Adobe's software, which I also use but find much less intuitive). Anyone can use Word, but not everyone has good grammar/spelling and spell-check doesn't catch everything. You can learn all kinds of things to better take advantage of the software, but at the same time, anyone can open it and start typing and do basic functions. It supports everything from the most basic lists to awesome and compelling displays of graphic/text marketing. It's intuitive, and you can grow with it and bend it to your will.
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Ian Cushion | TrustRadius Reviewer
October 04, 2017

Not just for Marketing

Score 9 out of 10
Vetted Review
Verified User
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Usability

9
Most is intuitive and requires very little in the way of staff training. Most interfaces have a WSIWYG style, which makes it incredibly easy to use.
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Maggie Millard | TrustRadius Reviewer
March 21, 2017

Definitely worth the investment!

Score 10 out of 10
Vetted Review
Verified User
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Usability

10
I have 0 technical skills and I can use HubSpot very proficiently. It's easy to figure out the basics without any training, and to figure out the more complicated stuff too when learning from HubSpot's online information. They do a great job of teaching both theory and functionality in order to get the most out of their software.
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Jenny Weeden | TrustRadius Reviewer
March 17, 2017

If you want to generate leads, this is your tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
I think there are definitely still some kinks that need to be worked out, but the system is so easy to use—I caught on quickly, and anyone I train catches on within a month or less. They also have a very responsive support team, so when you do have harder questions, support is easy to connect with.
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Mike Rizzo | TrustRadius Reviewer
November 07, 2016

Marketing Automation Platform for Growth

Score 10 out of 10
Vetted Review
Verified User
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Usability

10
HubSpot's platform is very usable. They have built a lot of easy-to-adopt functions into their product that make it possible for novice marketing automation teams to get started. They also have lots of complex functionality that can be adapted to fit your companies needs, which makes HubSpot's platform a great option for scaling your marketing team / efforts.
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Karen Rust | TrustRadius Reviewer
May 10, 2016

Better Together. The Tale of HubSpot and Me.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Hubspot shows you what do and makes it easy to find the help articles you need. Over all it shows the system status well. The only issue is when there are syncing issues so you'll have to save often and make sure to refresh so you know your changes synced with the server.
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Candice Rhode | TrustRadius Reviewer
February 08, 2016

HubSpot is ahead of the game.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
HubSpot is very simple to use, and if you stumble across a feature that you're not sure how to use they have plenty of help buttons to guide you. All of the features are integrated with each other, which makes it very easy to tie all of your inbound efforts together.
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Carah Counts | TrustRadius Reviewer
February 03, 2016

I love HubSpot

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
HubSpot is very easy to use now, and is also constantly improving. Where I may have had qualms in the past, the new website, blog, email and editors have removed those. In addition, there are tons of resources in the HubSpot library for how to do anything on the system, as well as having super account managers that are always willing to help!
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Feature Scorecard Summary

WYSIWYG email editor (307)
8.3
Dynamic content (306)
8.2
Ability to test dynamic content (284)
8.0
Landing pages (337)
8.8
A/B testing (263)
8.3
Mobile optimization (329)
8.5
Email deliverability reporting (338)
8.7
List management (338)
8.5
Triggered drip sequences (253)
8.9
Lead nurturing (331)
8.7
Lead scoring and grading (303)
8.3
Data quality management (307)
7.9
Automated sales alerts and tasks (279)
8.5
Calendaring (286)
8.2
Event/webinar marketing (235)
8.3
Social sharing and campaigns (318)
8.3
Social profile integration (309)
8.2
Dashboards (340)
8.2
Standard reports (337)
8.6
Custom reports (300)
8.6
API (235)
8.0
Role-based workflow & approvals (258)
8.3
Customizability (281)
8.3
Integration with Salesforce.com (211)
8.2
Integration with Microsoft Dynamics CRM (88)
7.7
Integration with SugarCRM (83)
7.7

About HubSpot

HubSpot is a growth platform, on a mission to make the world more inbound. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a free CRM, HubSpot gives companies tools designed to help them Grow Better. HubSpot Marketing Hub is tailored by the vendor to have everything needed to run successful inbound marketing campaigns to keep people interested in a business, and happy to be its customers.

HubSpot Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Has featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with Salesforce.com
Has featureIntegration with Microsoft Dynamics CRM
Has featureIntegration with SugarCRM

HubSpot Screenshots

HubSpot Integrations

NetSuite, Pipeliner CRM, Salesforce.com, unbounce, Survicate, GaggleAMP Amplify, SnapEngage, Boingnet, Evergage, Wrike, Wistia, Pipemonk, Zendesk, FreshBooks, PandaDoc, Perfect Audience, UberConference, Eventbrite, Teamwork Projects, GoToWebinar, WorkflowMax, SurveyMonkey, Shopify, Smartling, BrightInfo, Invoca, DataHero, HelloSign, Leadpages, Dropbox, Google Drive, WordPress, BigCommerce, Uberflip, Zoho CRM, Sugar Sell (SugarCRM), Zerys, Infer, GlobalMeet Webinar, Membrain, SalesforceIQ, Modus, inboundli, Zapier, Appcues, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Magento Commerce Cloud (formerly Magento), Zendesk Sell (formerly Base), SlideShare, BlogMutt, Pocket & Instapaper, Pipedrive CRM, Gravity Forms, Wufoo Forms, BoostSuite, GoChime, Seventh Sense, Scripted

HubSpot Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Pro$800per month (includes 1,000 contacts)
Enterprise$3,200per month (includes 10,000 contacts)
Starter$50per month (includes 1,000 contacts)
Free$0per month

HubSpot Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

HubSpot Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States, Argentina, Austria, Australia/Cocos/Christmas Island, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Czech Republic, Cyprus, Denmark, Estonia, Finland/Aland Islands, France, Germany, Greece, Ireland, India, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom
Supported Languages: English, French, German, Japanese, Portuguese, and Spanish