Hubstaff

Feature-rich Project Management: Many users have expressed their appreciation for Hubstaff's comprehensive set of features for project management, including screen capturing, invoicing, report creation and viewing, and project progress tracking. These users find that having all these functionalities in one tool saves them time and allows for efficient management of their projects.

Insightful Team Reports: Several reviewers have found Hubstaff's reports on team effectiveness and productivity to be highly valuable. These reports provide useful insights into team performance, allowing users to identify areas for improvement and make data-driven decisions. Users appreciate the ability to track their team's progress easily and gain a better understanding of their overall productivity levels.

Integrations with other Tools: The integration module offered by Hubstaff is highly regarded by many customers as it reduces their workload and eliminates the need for manual data keeping. Users appreciate the seamless integration with popular tools like Asana and Jira, which enables them to run their businesses effectively by syncing information across different platforms. This feature has been commended by users for streamlining workflows and improving efficiency.

Inadequate Customer Support: Several users have expressed frustration with the customer support provided by Hubstaff. They have reported that the support team lacks sufficient knowledge about the platform and is unhelpful in resolving issues.

Integration Challenges and Drag-and-Drop Issues: Some users have encountered difficulties when trying to integrate Hubstaff with other platforms. Additionally, they have mentioned challenges while dragging and dropping features within the software, which can be frustrating and time-consuming.

Limited Reporting Features: Users have expressed dissatisfaction with the reporting feature in Hubstaff, describing it as mediocre. They desire more advanced tracking capabilities and a project dashboard to enhance their experience with the software.

Users commonly recommend the following:

1. Have Transparent Communication: Users suggest having open and transparent communication with employees about the tracking features of HubStaff. This helps set clear expectations and create a positive work environment.

2. Evaluate During Trial Period: It is recommended to fully evaluate HubStaff during the trial period. This allows users to determine if it meets their specific needs and requirements before committing to a subscription.

3. Consider for Remote Teams: Many users recommend HubStaff for managing remote teams, as it provides efficient tracking, easy scheduling, customizable time off policies, detailed reporting, and cost management. It is suggested that users thoroughly explore all its features to maximize its value for remote team management.