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Hubstaff

Hubstaff

Overview

What is Hubstaff?

Time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS, wtih both online and offline tracking capabilities. It is available for Apple, Windows, Linux and iOS. The software integrates with 30+ popular…

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Recent Reviews

TrustRadius Insights

Hubstaff has become an indispensable tool for managing project operations and time tracking, providing users with a streamlined …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://hubstaff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7 per month per seat
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Product Demos

Hubstaff Review 2020 - What's New?

YouTube

Hubstaff Time Tracking Software Quick Demo

YouTube

Work from home on Hubstaff Talent | Sanjiv Kumar Jindal | Freelance | Part time job | Best | Free |

YouTube

Hubstaff demonstration

YouTube
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Product Details

What is Hubstaff?

Time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS, wtih both online and offline tracking capabilities. It is available for Apple, Windows, Linux and iOS. The software integrates with 30+ popular tools, like Trello, Asana, Podio and PayPal.

Hubstaff is presented as ideal for remote teams, SMBs and consultants/freelancers. No matter how many projects or different teams exist, they can all be under the same account in separate projects. Also, different employees can have different settings and permissions.

Hubstaff Features

  • Supported: Time tracking
  • Supported: App / URL tracking
  • Supported: Invoicing
  • Supported: Payroll
  • Supported: Screenshots
  • Supported: GPS

Hubstaff Screenshots

Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations

Hubstaff Video

Hubstaff Invoicing

Hubstaff Competitors

Hubstaff Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Google Chrome
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Hubstaff starts at $7.

Toggl Track, Harvest, and Upwork are common alternatives for Hubstaff.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Hubstaff are from Small Businesses (1-50 employees).

Hubstaff Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)70%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(69)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hubstaff has become an indispensable tool for managing project operations and time tracking, providing users with a streamlined experience. Users appreciate the user-friendly interface and appealing design, which makes it easy to navigate and find the right tools without any trouble. The availability of training videos has been particularly helpful for beginners in getting started with Hubstaff. For remote-based teams, Hubstaff serves as the ultimate tool, allowing easy tracking of activities and enhancing collaboration. Employers have expressed their satisfaction with Hubstaff's service, as it enables them to track all activities and understand the process followed by their teams. Additionally, Hubstaff's seamless integration with over 30 applications has further enhanced business operations for users. It has also proven to be a valuable solution for small teams, both locally and remotely, to track paid time and ensure accountability among team members. Furthermore, Hubstaff's features such as real-time screen capturing, viewing reports, sending invoices, and paying the team make it one of the best time tracking and project management solutions available. Overall, users have found that Hubstaff provides them with better flexibility in terms of time and offers transparent data for clear reporting purposes.

Feature-rich Project Management: Many users have expressed their appreciation for Hubstaff's comprehensive set of features for project management, including screen capturing, invoicing, report creation and viewing, and project progress tracking. These users find that having all these functionalities in one tool saves them time and allows for efficient management of their projects.

Insightful Team Reports: Several reviewers have found Hubstaff's reports on team effectiveness and productivity to be highly valuable. These reports provide useful insights into team performance, allowing users to identify areas for improvement and make data-driven decisions. Users appreciate the ability to track their team's progress easily and gain a better understanding of their overall productivity levels.

Integrations with other Tools: The integration module offered by Hubstaff is highly regarded by many customers as it reduces their workload and eliminates the need for manual data keeping. Users appreciate the seamless integration with popular tools like Asana and Jira, which enables them to run their businesses effectively by syncing information across different platforms. This feature has been commended by users for streamlining workflows and improving efficiency.

Inadequate Customer Support: Several users have expressed frustration with the customer support provided by Hubstaff. They have reported that the support team lacks sufficient knowledge about the platform and is unhelpful in resolving issues.

Integration Challenges and Drag-and-Drop Issues: Some users have encountered difficulties when trying to integrate Hubstaff with other platforms. Additionally, they have mentioned challenges while dragging and dropping features within the software, which can be frustrating and time-consuming.

Limited Reporting Features: Users have expressed dissatisfaction with the reporting feature in Hubstaff, describing it as mediocre. They desire more advanced tracking capabilities and a project dashboard to enhance their experience with the software.

Users commonly recommend the following:

  1. Have Transparent Communication: Users suggest having open and transparent communication with employees about the tracking features of HubStaff. This helps set clear expectations and create a positive work environment.

  2. Evaluate During Trial Period: It is recommended to fully evaluate HubStaff during the trial period. This allows users to determine if it meets their specific needs and requirements before committing to a subscription.

  3. Consider for Remote Teams: Many users recommend HubStaff for managing remote teams, as it provides efficient tracking, easy scheduling, customizable time off policies, detailed reporting, and cost management. It is suggested that users thoroughly explore all its features to maximize its value for remote team management.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
whole org. it helps me make sure my overseas employees are doing their job correctly and not ripping me off
  • screenshots
  • lets them note what they were working on
  • tracks time well
  • I like that I can remove hours that shouldn't count towards pay
  • I like that I'm in control vs Upwork they are in control so if an employee bills me unnecessarily i can not remove it there. thats tough to handle
  • the reports!!!! I can never remember how to do it the way I like
  • please set up auto email for certain reports on the 1st and 15th so I don't have to go look it up!!!
  • interface is a bit clunky
great for smaller companies, freelancers, online biz owners who manage online teams
  • screenshots
  • time tracking
  • reports
  • saves me time and money but i would never know the stats
I used to use screenish. your interface was better and better price since I fluxuate # of employees often
good support. always helpful and know their technology well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At my organization, Hubstaff is used by various contractors across different firms to help more efficiently track their productivity and workflow. Most full-time employees use in-house solutions to this, but out-sourced employees very often use Hubstaff.
  • Workflow management - Hubstaff makes it super easy to track your workflow and make changes. With an easy to use UI, this whole process is streamlined as a result of increased organization.
  • Time tracking - With Hubstaff, users don't have to take the time to enter when they start and stop working manually. Hubstaff tracks this automatically with great accuracy, so the user doesn't have to worry about mistakes or to take the extra time to do it themselves.
  • Price - Hubstaff is more expensive than some other competitors. There are some advantages to it, but the price is still always a factor.
  • Project dashboard - Hubstadd lacks here because it doesn't have this feature at all. It's not required, but it does make things nicer to look at.
Hubstaff is perfectly suited for budget planning, workflow management, time tracking, and internet monitoring. It's excellent anywhere from large companies down to individual freelancers. An instance where Hubstaff might not be the best is if you value having a project dashboard, to-do lists, or tags.
  • Reliable payroll
  • Ability to monitor company internet usage
Hubstaff seemed best suited for large companies with many in-house employees, as well as many outsourced. Their customer service had excellent reviews, and our experiences have matched that. It's very easy to use the application, and it's payroll tracking features seemed the most well built.
We haven't needed support too much, but any time we've reached out with a question, they've been very prompt to answer and very helpful in their responses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hubstaff is being used across the whole organization to track employees' time. We have a distributed team. People who work remotely often are in different time zones, so we needed a reliable and straightforward way to track their time at work.
  • Works even offline, then sends data to the server once internet access is restored.
  • Allows time tracking from different devices (but not simultaneously, of course!)
  • It seems to be optimized for Windows. Our devs had problems with it on Ubuntu.
  • Sometimes freezes after updates, and no time is saved.
- Allows you to monitor employee activities during work hours
- Shows detailed statistics
- Allows to select project
- Doesn't track time when there is no activity
  • Easy to find employees that work less.
  • No hours - no salary. All employees are paid by hours worked.
They respond quickly and always try to resolve issues.
David Judge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

When we first started using Hubstaff we were running teams out of India and the Philippines and about 6 years ago transitioned to just the Philippines. We started with about 20 people in the office and as of right now employ just over 200 people with it growing every week. We have team leaders, HR managers, admin that all use Hubstaff for different purposes.


Hubstaff has helped improve the way we invoice clients, it’s allowed the support team to flag any concerns with the teams they manage, it’s helped us to better understand time benchmarking through external integrations and most importantly has given us a controlled method to continue to scale a business that is running across multiple countries as if they are all in the one space.
  • Support - Each time we've had an issue the people in support have been able to identify an issue and then work with us to resolve.
  • Roll out of features - Throughout the years we've been using Hubstaff they have continued to roll out 'add-on' features that support time tracking.
  • I know this is something they are working on but will mention here. There is a function in Hubstaff where you can enter a person's start and finish time. If a person is 30 mins early (as an example) it doesn't adjust the start time of the person from when they actually started. This means if they start 30 mins early and finish 30 mins early it that team member is flagged as abandoning shift.
Hubstaff is good for tracking the time and performance of a person or a team of people. I have started looking at how we can use Hubstaff across Australian and Philippines teams and having the Australian team install the app on their devices and tracking their location and job they are working on. This is while the staff in the Philippines are working on their local machines with Hubstaff tracking their local tasks. This can all be connected to third party project management software (Via API) and the tasks from the management software show in the Hubstaff tracker allowing you to see how much time the staff across 2 countries are spending on tasks each week.
  • Within 12 months of using Hubstaff, we saved $22,000 per annum vs. our previous provider
  • Doing the sums on where we are today, we are saving $170,000 per annum vs. our previous provider.
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.
When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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