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Human Interest

Human Interest

Overview

What is Human Interest?

Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

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Awards

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Pricing

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Essentials

$120 + $5 per eligible employee

Cloud
per month

Complete

$160 + $7 per eligible employee

Cloud
per month

Concierge

$200 + $9 per eligible employee

Cloud
per month

Entry-level set up fee?

  • $499 one-time fee
    Required
For the latest information on pricing, visithttps://humaninterest.com/pricing/?utm_…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $125 per month
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Features

401(k)

These are common and important features of 401(k) software. They pertain mostly to the administrative and recordkeeping aspects of a 401(k) provider

7.5
Avg 6.9
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Product Details

What is Human Interest?

Human Interest offers a 401(k) that scales with business growth. The service eliminate transaction fees and offers cash back to employees, and is available through customizable plans that make offering a retirement benefit possible for businesses of all sizes.


Backed Human Interest's customer support, the solution aims to deliver a streamlined experience that empowers, guides, and incentivizes employees to save.


With 500+ "no-touch" payroll integrations, employers can automate key admin tasks and sign up for a plan in minutes. Human Interest also helps businesses take advantage of government tax credits, offers employees 3% cash back (up to $250*), and ensures transparent pricing to help avoid unexpected fees.


What comes with a Human Interest 401(k) plan?

  • Automated administration
  • Compliance monitoring
  • Dedicated support team
  • Investment advice**
  • 3(16) fiduciary services available

Their solution aims to make it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR. Employers can set up and administer a 401(k) plan entirely online, while streamlined onboarding helps make it easy for employees to manage their retirement benefits.***



*3% cash back is available to eligible individuals making $60,000 or less in gross income and contributing at least 8% of every paycheck to an eligible Human Interest plan over a 12-month period. Must submit a claim form to claim the award. Minimum award is $100 and max is $250. Additional requirements apply. See terms and conditions. This program is administered and offered by Human Interest Inc. Its subsidiary and registered investment adviser, Human Interest Advisors will earn more in asset-based fees if a plan participant increases their contribution in connection with the program.

**Investment Advisory services are provided through Human Interest Advisors LLC, a Registered Investment Adviser and subsidiary of Human Interest Inc.

***Human Interest solicited clients for reviews in exchange for nominal non-cash compensation. Active solicitation and non-cash compensation will make a customer more likely to portray Human Interest favorably. Testimonials may not be representative of the experience of others and past success does not guarantee future results. From 8/23/22-12/31/22, Human Interest offered gift cards as an incentive for customers to complete reviews.

Human Interest Features

401(k) Features

  • Supported: Administration and Recordkeeping
  • Supported: Payroll Integration
  • Supported: Compliance Maintenance
  • Supported: Plan Flexibility
  • Supported: Filings and Disclosures
  • Supported: Ease of Enrollment

Additional Features

  • Supported: Zero transaction fees
  • Supported: Integration with 400+ payrolls
  • Supported: Onboarding and ongoing support

Human Interest Screenshots

Screenshot of the Admin Portal - A summary page offers a snapshot of the plan.Screenshot of the Admin Portal - Employee List: See employees at a glance and information such as contribution rate, participation, balance, risk setting, etc.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.

Human Interest Competitors

Human Interest Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Human Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

Human Interest starts at $125.

Guideline, ForUsAll, and Betterment are common alternatives for Human Interest.

Reviewers rate Ease of Enrollment highest, with a score of 7.9.

The most common users of Human Interest are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(226)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Human Interest has proven to be a reliable and user-friendly platform for managing 401k plans and facilitating profit sharing. Users have praised the platform for its transparency regarding fees and updates, providing peace of mind for companies and employees alike. It has simplified the onboarding process for 401k programs, automating tasks that were previously time-consuming. The integration with existing payroll providers has also been seamless, streamlining the administration of 401k plans. Small businesses with limited HR staff have found Human Interest to be a valuable tool in simplifying 401k administration and meeting state requirements.

Additionally, Human Interest has been recommended by financial advisors for offering competitive costs and a user-friendly interface. The software provides a personal and daily window into 401k funds, allowing users to control their investment amount and strategies with ease. It also ensures that no contributions are forgotten through automatic 401k contributions. Despite some challenges faced by users in canceling the service or getting a prompt response from customer support, the platform's overall simplicity, ease of use, and integration capabilities have been highly appreciated by both businesses and employees. Human Interest enables small businesses to offer retirement accounts to their employees while benefiting from tax breaks and deductions. By taking on the fiduciary role, it reduces the workload for businesses by dealing with employee notifications and interactions. Overall, Human Interest's intuitive interface and ability to meet diverse business needs make it a valuable asset for companies of all sizes looking to provide retirement services to their employees.

Sales Process: Reviewers have praised the initial sales representatives for doing a great job of selling the product. They found their approach convincing and effective, resulting in successful conversions. Furthermore, having the presence of their manager during the sales process has been highly beneficial as it helped address any questions or concerns raised by executives.

Ease of Use: Users consistently commend the platform's ease of use. The interface is simple and intuitive, allowing employees to navigate through tasks quickly and efficiently. Whether it's completing paperwork or accessing important information, users appreciate how user-friendly the platform is.

Integration with Other Systems: A significant advantage highlighted by reviewers is the seamless integration of this platform with various systems such as HR, payroll, book management software QuickBooks, and enrollment/account changes software Rippling. This integration greatly simplifies processes for users by eliminating manual data entry and reducing administrative tasks. Users can seamlessly transfer information across different systems without encountering compatibility issues or additional steps.

Complications with the antiquated system: Some users have encountered complications with the outdated system, leading to issues with API integration between payroll and Human Interest. This has caused significant stress and uncertainty on payroll days.

Lack of communication from customer service: Users have expressed frustration over consistently unhelpful updates from customer service. There is a clear lack of communication and training during the rollout of solutions, leaving users feeling unsupported.

Higher administrative cost compared to previous plan administrators: Users have noticed that the administrative cost is higher compared to their previous plan administrators. They also wish for easier access to contact information directly on the dashboard.

Reviews

(1-25 of 126)
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Two Thumbs Up

Rating: 10 out of 10
August 20, 2024
LS
Vetted Review
Verified User
Human Interest
1 year of experience
  • Customer Service
  • User Interface
  • Modernization
  • Automation

Satisfied small business user

Rating: 8 out of 10
September 05, 2023
Verified User
Vetted Review
Verified User
Human Interest
2 years of experience
  • optimized for small businesses
  • takes care of most of the administrative overhead of our 401K plan
  • offers a good range of options for funds
  • well-priced

Honest Review

Rating: 6 out of 10
July 11, 2023
Verified User
Vetted Review
Verified User
Human Interest
1 year of experience
  • Audit and compliance
  • Account managers are available and easy to talk to
  • Setup and monitoring benefits

No Regrets Review

Rating: 9 out of 10
July 05, 2023
Verified User
Vetted Review
Verified User
Human Interest
1 year of experience
  • Communicates directly with participants & those who are eligible
  • Allows flexibility in changing contributions for Team Members
  • Communication with Administrators is on an as-needed basis, without spamming inboxes

best 401(k) provider

Rating: 10 out of 10
June 20, 2023
Verified User
Vetted Review
Verified User
Human Interest
2 years of experience
  • affordability
  • good customer service
  • portfolio management and excellent payroll integration

Human Interest

Rating: 1 out of 10
June 19, 2023
Verified User
Vetted Review
Verified User
Human Interest
1 year of experience
  • Easy to start

Easy 401k for smaller companies

Rating: 7 out of 10
May 25, 2023
Verified User
Vetted Review
Verified User
Human Interest
2 years of experience
  • They compile and submit all reports
  • They integrate with Kronos software
  • they take care of all submissions of deductions
  • their app is very easy to use

Human Interest

Rating: 1 out of 10
May 10, 2023
Verified User
Vetted Review
Verified User
Human Interest
3 years of experience
  • The set up was easy.
  • They ignore communication.
  • Their website is easy to navigate.
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