Name: Introducing Hypersocket Password Manager
Uploaded: 2015-10-06T16:04:32.000Z
Duration: 1 min 43 s
Description: Introduction for Hypersocket Password Manager

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

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Collaboration

Contract Analysis

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Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both  on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.

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UCS Base Subscription

UCS Standard Subscription

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Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.

Rippling

Hypersocket

Identity Management (IdM) is essentially about creating, maintaining, and retiring individual enterprise accounts for IT security. Identity and Access Management (IAM) systems encompass this but also provide a framework that goes beyond digital identities to providing access to users in various roles in a relatively automated fashion for cost and efficiency, while yet presenting minimal risk to sensitive data or equipment, simultaneously creating an audit trail for lawful compliance. Depending on the implementation needed by the enterprise (i.e. who is logging in and to what largely determines this) these concerns can be somewhat, highly, or totally overlapping areas.

Making comparisons across suites of software and their vendors can be difficult as this apparently singular body of needs is  serviced by vendors in this area in a highly modular fashion who bridge gaps with strategic or technical partnerships and integrations.  But here "Identity Management" Software is defined as software which handles all or some of the tasks related to all of the above, which may be divided into:

-- Identity governance or provisioning (basically role management with workflow controls).

-- Access (authorization or restriction of access to certain information to certain persons across locations and systems).

 ...and the various methods of enabling rapid yet secure access like:

-- Single sign-on (SSO, describes the ability to login to the system once and only once, gaining access to all systems without need for logging in again via help from a server).

-- Multi-factor authentication (using multiple, independent components to gain access, a simple step to increase security, though at a cost of efficiency for each additional step).

-- Password management and self-help for password users.

-- Identity federation, related to SSO, access spanning system boundaries (e.g. cloud access).

-- Directory / User Repository Management for tracking of users with access, and

-- Security Analytics for auditing and compliance...

...and more. IAM software is most usually sold in a modular, configurable pieces-sold-separately fashion, where each module handles some but not all of these needs. Some of the strongest vendors in this area offer high specialization and strategic partnerships with other specializers while other established vendors, via both acquisitions and development, manage to cobble together comprehensive portfolios and subsume all the various needs under one grand suite of comprehensive IAM capabilities. Enterprises have gone both ways.


A later arriving area of identity management software that greatly up-prioritizes speed and ease of access over security is called by the vendors who specialize in it Customer Identity Management, which provides simple customer registration most often via Social Sign-On capability. This allows a user to instantaneously set up an account with a service provider merely by logging in via their preferred social network account; voila, the customer has (safe, limited) access, and the enterprise gains useful information about the potential customer in less than five seconds. While traditional Identity Management Systems offer the capability to do this, smaller vendors who specialize in customer access, with its high-efficiency / low-security demands, sometimes bundle the feature with other common marketing capabilities to leverage the instantly acquired customer data (e.g. email marketing, segmentation, landing pages, etc.), thus creating a (growing) niche of customer-facing identity management systems in the process.

Identity Management

Likelihood to Recommend

Hypersocket Software

Hypersocket VPN Overview

The Hypersocket VPN is a new open source solution that combines the power of traditional VPNs with the ease of use of modern SSL VPNs.

Introduction for Hypersocket Password Manager

Introducing Hypersocket Password Manager

Secure on-premise single-sign-on for your users, with unique transparent access, secure role based access and on-premise deployment.

Identity management software manages information about the identity of software users and controls access to corporate resources

ID-Management Access Control

Authorization or restriction of access to information depending on role

ID Management Single-Sign On (SSO)

The ability to login to the system once, gaining access to all systems without the need for logging in again

Multi-Factor Authentication

Using multiple, independent components to gain access

Password Management

Self-help capabilities the help users recover forgotten passwords, etc.

Account Provisioning and De-provisioning

Capabilities for creating user accounts  based on roles, group memberships and business processes

ID Management Workflow Automation

Automated sequence of tasks to simplify processes

ID Risk Management

Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

VP of IT & Innovation

Hypersocket 2018-05-02 08:21:52

ServiceNow IT Service Management

Nervepoint Access Manager 2016-03-02 14:15:33

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TrustRadius

End users

Additional users

Factor authentication

Multi factor authentication

Payment plans

Mobile devices

Not flexible

Users have access

Use case

Cell phone

Self service

Password management

Best feature

Self hosted

Mobile functionality

Hosted solution

Remote users

Password resets

Cloud based

Users to access

Home

Identity Management Solutions

Hypersocket by NervePoint was used to provide a self-serve password reset functionality for our end users in hopes of limiting the time and resources required to complete the task by the IT Department. The functionality was simple and intuitive for some, but complex for non-computer savvy people. The lack of help-desk functionality still limited much of the assistance with resetting security question &amp; answers to just the IT Department, which became an equal task to manage as it would have been to just manage an active directory password reset. 

Multi-factor authentication integration is reliable but the use case scenarios of our business need limited its usability.

Centralized identity management was a key feature for an on-premise password manager especially now that many systems are segregated, regardless of how integrated an ecosystem may be with Secure LDAP, Single Sign-on or multi-app software (for example, Atlassian Suite). There are many that are free but becomes a task to manage. Hands down, the best feature.
Mobile functionality was also key, it allowed remote users to access self-service functionality or manage their passwords through their mobile device which extended their ability to work if a workstation became unavailable, at a meeting, while also implementing into the DRP and BCP.
Self-Service password management meets the standards, especially with a self-hosted solution. Cloud-based solutions are equally as susceptible to attacks as an on-premise solution and most stakeholders prefer the latter.

Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.

As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.

It is used to retain the ability to manage passwords in the legacy domain of an acquired business line.

Self service password resets
Ability to synchronize a primary account password with secondary accounts
Flexibility and intuitivness

Significantly reduced the number of "password resets" calls. It's really helpful with self service password management for legacy domains.