We used Hyphen company-wide. At the time, it was the only platform that we could find that allowed us to send text surveys to employees. Having the majority of our work force not be on a computer daily meant that we had to get creative in how we received feedback from our team. Hyphen was able to help us ensure that our workforce was happy, as well as to identify problems quickly and pinpoint any areas that we needed to further investigate. The team was great at helping us customize the platform, and really engaged with us to ensure that we had what we needed.