i:solution CAQ

i:solution CAQ by Concept Pro is a Quality Management (QM) software aimed at small to medium-sized enterprises (SMEs) in various professions and industries. According to the vendor, this software solution enables organizations to capture, document, and track improvement measures, promoting continuous improvement and knowledge management within the organization.

Key Features

Capture and document improvement measures: According to the vendor, this feature allows users to record and document improvement measures based on goals and findings from audits or complaints. It integrates with other modules in i:solution CAQ, providing a centralized view of improvement measures and ensuring transparency in their implementation.

Delegation of tasks: The vendor states that users can assign responsibilities and delegate tasks for the implementation of improvement measures. Tasks can be assigned to individuals or teams within the organization, promoting accountability and clarity on task ownership.

Monitoring of deadlines: i:solution CAQ automatically tracks and monitors deadlines for improvement measures, according to the vendor. It sends reminders for open tasks, helping organizations effectively manage and prioritize their tasks.

Verification of effectiveness: According to the vendor, this feature allows users to evaluate the effectiveness of implemented improvement measures. It enables them to assess the progress and impact of measures on the overall quality management system, supporting continuous improvement.

Comprehensive documentation: i:solution CAQ provides complete documentation of improvement measures for audit and compliance purposes, according to the vendor. It offers a detailed record of actions taken and outcomes achieved, supporting traceability and accountability within the organization.

Centralized control and monitoring: The vendor states that this feature enables users to centrally manage, edit, and monitor improvement measures. It provides an accessible overview of personal and delegated tasks across different modules, facilitating effective coordination and collaboration among teams.

Reporting and analysis: According to the vendor, i:solution CAQ generates reports on open and overdue improvement measures. It provides insights and analysis on tasks, employees, and the origin of measures, enabling data-driven decision-making and identification of trends.

User-friendly interface: The vendor claims that the software offers an intuitive and user-friendly interface for easy navigation and usage. It simplifies the process of capturing, assigning, and monitoring improvement measures, reducing the learning curve and enhancing user adoption.

Customization and personalization: According to the vendor, i:solution CAQ allows users to customize and personalize the software to align with specific organizational needs. They can add custom terms, processes, or products to the knowledge management system, tailoring it to their existing workflow and terminology.

Search and task views: The vendor states that this feature provides advanced search functionality to quickly find specific improvement measures or tasks. It also offers personalized task views for individual users, allowing them to have an overview of their assigned and upcoming tasks, potentially enhancing efficiency and productivity.