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iApplicants

iApplicants

Overview

What is iApplicants?

iApplicants is a cloud-based ATS that offers batch or mass communication with potential candidates via multiple channels, resume parsing, and data management. This particular platform is sought and used by small to midsize companies and is offered on a flexible…

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Recent Reviews

TrustRadius Insights

iApplicants is a versatile Applicant Tracking System, offering a range of use cases that provide a cost-effective solution for companies. …
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Happy with iApplicant!

8 out of 10
June 27, 2014
Incentivized
About three years ago we implemented the iApplicants system for our applicant tracking system. Prior to iApplicants candidates would apply …
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iApplicants review

10 out of 10
May 06, 2014
We are using IApplicants to track applicants for our currently openings. All hiring managers also have access to review potential …
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Innovative Tool!

10 out of 10
January 24, 2014
When I was the HR Recruiter for Elk Valley Health Services, I received all applications from nurses and nurse aides through iApplicants …
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Pricing

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ATS

$800.00

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is iApplicants?

iApplicants is a cloud-based ATS developed by Job Match, LLC.This product offers the full suite of features typical of applicant tracking systems: a user-friendly interface and mobile app, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn) and commonly used applications (e.g. Outlook), automated phone screens, instantaneous posting to multiple job boards, resume parsing, and data and document uploading. This particular platform is sought and used by small to midsize companies and is offered on a flexible payment schedule, including a no contract month-to-month payment plan or on a fee schedule better structured to accommodate light users and small business. Transitioning and implementation is supported via live business hours customer support. A free demo and free live consultation are both available to familiarize potential buyers with the platform.

iApplicants Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iApplicants is a cloud-based ATS that offers batch or mass communication with potential candidates via multiple channels, resume parsing, and data management. This particular platform is sought and used by small to midsize companies and is offered on a flexible payment schedule.

CareerSiteBuilder, SmartRecruiters, and JazzHR are common alternatives for iApplicants.

Reviewers rate Notifications and Alerts and Reporting highest, with a score of 10.

The most common users of iApplicants are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iApplicants is a versatile Applicant Tracking System, offering a range of use cases that provide a cost-effective solution for companies. Users appreciate the ability to post job openings to multiple sites and track applications, streamlining the recruiting process. HR departments find it valuable in managing applicant flow, pre-screening candidates, and communicating with hiring managers through status codes and notes. The system eliminates the need for excessive emails and paper copies of resumes, making communication with applicants quick and efficient.

Employers in the hospitality industry particularly benefit from iApplicants' community job board, which accommodates both employer-assisted and self-set up accounts. This feature supports economic development by connecting job seekers with potential employers in the hospitality sector. Users have praised iApplicants as one of the best vendors to work with due to its highly responsive and accommodating nature.

Recruiters find iApplicants invaluable in managing limited job opportunities. The system allows them to cull candidates effectively and administer tests for evaluation purposes. With iApplicants, HR departments maintain an organized flow in the hiring process that involves supervisors and managers. Automated responses and applicant self-update features contribute to a positive experience for candidates.

Additionally, iApplicants facilitates timely filling of open positions by seamlessly passing applications from the HR department to hiring managers for review. It simplifies the recruitment process through phone call screenings by HR recruiters, who can then forward their notes to Field Staff Supervisors for face-to-face interviews. The system also assists with the rejection process by sending rejection letters to applicants who are not a potential fit.

For service industry organizations, iApplicants offers reporting tools, application modification based on position, and efficient tracking of applicants by status. By posting job openings to multiple sites, it enhances online visibility and expands reach to a larger audience of prospects. As a cost-effective solution, iApplicants meets the applicant tracking needs of small businesses at an excellent price point.

Managers appreciate how iApplicants reduces paper usage by only printing materials for candidates that require further consideration, making it easier to review and assess applicants through email. The system offers flexibility by allowing different departments and managers to access and manage applications for specific positions. Lastly, iApplicants effectively helps track applicants for current openings, enabling hiring managers to review potential candidates and facilitating communication between recruiters and candidates.

Overall, iApplicants proves to be a highly valuable tool in the hiring process, providing a streamlined and organized approach to managing applicants while reducing administrative burden and improving efficiency.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iApplicants office-wide for our own recruiting. HR posts and pre-screens applicants, adding a status code for candidates hiring managers need to review. Hiring managers log in, add their own notes and status codes to communicate next steps to HR. This process continues with multiple phases we have built into our recruiting process. It eliminated hundreds of emails, paper copies of resumes, and allows us to communicate quickly back to applicants via the built-in email tools.

We also implemented a community hospitality job board about 4 years ago since our mission is to promote economic development. iApplicants will set up employer accounts for us under our 'umbrella' job board, but they also were also very accommodating to allow me to set them up myself if the need arises. iApplicants has been very responsive and accommodating to every request I've ever made of them in the 8 years I've been a customer -- one of THE BEST vendors I've ever worked with.
  • Innovation - iApplicants partners with other related businesses and develops tools to streamline processes. Their integration makes sense - e.g. integrated background checks or HR software integration.
  • Responsiveness - I don't think I've ever had a response that was beyond 24 hours of my request.
  • Training and Updates - The dashboard offers tutorials at your fingertips. Updates/announcements are displayed upon logging in. I appreciate having it there as a constant reminder, but without getting a lot of email notices that clutter my inbox.
  • Customization - I love that we can brand the application for a professional recruiting "portal" and add additional details about our company. Additional customizations are accessible to me as an end user via the GUI, so I don't have to make a request for everything.
  • The application is long enough to deter job hunters who are "click-happy" and apply to every job they come across - applications that allow job hunters to store their resume in the system and click to apply generated hundreds of unqualified people who were desperate for anything and didn't even read the job description. On the reverse side of the spectrum (particularly government systems), I've seen (experienced) online submissions that were so long and tedious and could take hours to complete online. While some fields are mandatory in the application, iApplicants doesn't require a candidiate to essentially re-key every piece of their resume into sections of an online form.
  • They provided the various reports I needed, so I'm satisfied - they gave me what I needed quickly and didn't charge anything for customizing a couple of reports for me. If I were a larger organization or had more reporting needs, I think I'd want more flexibility to build them myself. (They may have report-builder tools that I'm not aware of since I haven't had the need for them, though.)
  • I'm not sure if it's within their control, but screening questions are supposed to be required for an applicant to submit their application. Some applicants manage to submit without completing them.
  • Allow candidates to attach multiple electronic files (3-4) in addition to their resume. Cover letters, writing samples, portfolios, etc. are helpful tools to obtain from a candidate during the application process rather than requesting in email later.
I think the product is well-scaled to work in both large and small companies. I'm often amazed when I learn of major organizations that are still shuffling paper or sitting on applications until they sort through all of them at once. This product allows HR to organize candidates as they submit applications and EASILY notify people (en masse) once they're out of consideration (instead of no response at all, which generates a lot of follow-up phone calls.) From the module to send emails, we simply choose the job we're sending notifications for, create a message (or use a template we've pre-built), filter candidates by the code for rejected applicants, check the box next to the candidate name, and click send. Not only is the process so easy, but the message/communication to the applicant is saved in the system (as is all communication sent out via the system.) We then archive the candidates so they're not cluttering the viable candidate lists.
Recruiting / ATS (15)
84.66666666666667%
8.5
Job Requisition Management
N/A
N/A
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Customized Application Form
90%
9.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
80%
8.0
Candidate Search
80%
8.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
80%
8.0
Email Templates
100%
10.0
User Permissions
90%
9.0
Notifications and Alerts
70%
7.0
Reporting
80%
8.0
  • Dramatically increased employee efficiency. Before we moved to iApplicants, I had to track candidates through EACH phase of the recruiting process (even all of the people who had no business applying in the first place!) I had to send screening questions to candidates with potential, log their email responses, send notifications manually.
  • Our HR staff is able to serve our internal stakeholders significantly. We're able to collaborate with hiring managers and upper management, provide status updates with just a few clicks, and provide better screening by re-aligning on criteria after the first batch of applicants arrives. Sometimes we have to be more lenient, other times more flexible, depending on what the response rate is to the job post.
  • iApplicants significantly enhanced our ability to move candidates through the recruiting process quickly and effectively.
We didn't look any further. It was the right price, had all of the tools we were looking for, and was incredibly simple to launch. My search was a random act of frustration as I was dealing with recruiting for a position that had generated over 300 applicants and I stumbled upon iApplicants. If you can't tell, I'm a huge fan -- have been since day-1.
8
HR is the primary user -- we set up the job postings and do the cross-posting to Craigslist. Once it's posted, both HR and all hiring supervisors across all departments use the product. Even users who only use it occasionally when there's a vacancy in their division find it easy to use-we just review the status coding system we've set up to collaborate on next steps. The business functions they represent are executive management, Sales, Marketing, HR, Operations, IT, and Customer Service.
We have 2 staff trained in a higher level of detail for using the system, but in terms of in-house "support," there is no need. We can submit a ticket online or email iApplicant's support team and generally have a same-day response. In the case of setting up new employers in our community job board created by iApplicants, we have two people with clear step-by-step details.
  • Job posting / social media integration - advertising the position
  • Applicant management - it's not just a tool to generate a lot of resumes that then have to be read and further clarified for qualifications for the position.
  • Background/screening - Managed through the system instead of a separate process.
  • Community collaboration
  • Documentation - easy retrieval of resume and applicant information for setting up a personnel file once an offer is made.
  • Community job board allows us to offer the ability to community partners in the hospitality industry to post jobs. It also links jobs we post to our COMPANY job board into the community board. (www.durhamhospitalityjobs.com)
  • Recruitment for volunteers
  • I wasn't expecting the email notification system to work so well. I love that it saves the communication sent right in the applicant's online record.
  • Prior to using iApplicants, I had to manually track applicants--how many had passed through a series of steps in our recruiting process, including all of the initial applications we received that weren't qualified at all. iApplicants set up a custom report that automatically tracks total applicants, and the count of candidates who have completed each stage. We just use specific key words in the notes line and the report summarizes it by date and/or position.
  • I'm planning more cross-posting of our job board to other community websites (City, Chamber, etc.)
  • I'm toying with how to use it to facilitate an internship process between employers and students from local universities.
  • iApplicants has the ability to allow job-seekers to submit a resume without applying for a specific job and keep it in the system for 6 months, so employers can search for potential candidates. This will require facilitating training and demonstrating ROI so both candidates and employers see the advantage to participating in the exchange this way.
  • They can enable the system to allow a candidate to append their initial application, but I think they said it requires candidates to create a profile or login. I like the idea of being able to edit an existing application, but not sure I want to make it more complicated than it is right now.
iApplicants provides a professional, branded web interface for our recruiting efforts. As a small company (20-25 employees), that's not something we could have allocated resources for, based on our recruiting volume/frequency. However, it was incredibly easy to adopt and was a major productivity boost immediately. It not only saved us time in HR, but streamlined the collaboration process as we worked with the hiring manager to determine how to move candidates through the process. No longer did I have to keep track of a flurry of emails and dig through them to find the information I needed. We set up a series of status codes to toggle a candidate back and forth between staff -- it's always clear whose court the next step is in.

http://www.dcvb-nc.com/HR/iapp_Status.png

Depending on the response rate, the list of applicants can become a little cluttered, so we regularly go ahead and send 'regrets' to candidates who clearly didn't meet the criteria and archive them, so it's easier to manage. It's easy to filter the list by the appropriate status code and email all of them at once via a template we built in the system.
  • Vendor implemented
No
Change management was minimal
  • Aligning on status codes -- making sure all staff using the system knew which codes to filter by based on what their role in the hiring process was. We just toggle candidates back and forth to communicate where we're at with each phase.
It was very easy. We didn't experience any 'gotchas.'
  • Online training
  • Self-taught
I thought the training was well structured and the demos well-paced. Topics are set up sequentially so one can watch each one and build on previous tutorials. However, they are broken down into segments so a user can hone in on just a specific area where help is needed and not waste time on other topics s/he may already know.

I also like the fact that the tutorials are available on the home page of the admin login, so we don't have to hunt for topics in a huge "knowledgebase." It's easy to get a quick refresher when needed (or when ready to try out something a little more advanced) and apply it immediately.
The product is very intuitive, so someone could pick it up without going through the full training series. However, I recommend watching at least the overview demo. Things like setting up templates and sending emails from the system should be well-understood before you send an email blast to external recipients.
No
The support that is provided through our basic subscription to iApplicants is superb. I think I've only had one question urgent enough to pick up the phone and call because someone on their team gets back to me quickly when I submit a request by email or through their site. I don't know of any support I'd suggest that I'm not getting already.
Responses are always within 24 hours. They don't nickel and dime for everything we request. I like that they understand the request and we're not caught in a flurry of emails or failed attempts. Customizations, when needed by the vendor, have been at no charge. Most modifications can be made from my administrative panel. Everyone I've dealt with at iApplicants has been positive -- there seems to be a great sense of ownership across all staff there.
No
When I approached iApplicants with an idea for sharing our job board, they immediately leaped into action. They provided examples of other applications that demonstrated what they could do. Most companies don't want to allow users access to the "back end" where things may be a little more complicated, but when I mentioned that I'd like to set up employers myself in our community job board, they provided detailed step-by-step instructions in a document, complete with pictures and highlights to areas that I needed to pay careful attention to in order to avoid configuration issues. Since our job board is limited to only employers in our community and only the hospitality industry, they also forward requests for employee accounts that come in through the site itself, so that we can approve who gets an account before they're set up.
  • Job posting/integration with other job boards
  • Email/correspondence
  • Archiving - keep track of people who applied without cluttering the active process.
  • When I copy and paste job requirements into the system, I sometimes have issues with fonts, spacing (e.g. bulleting). They offer an RTF editor, but I think the HTML behind it isn't always cooperating with what I'm trying to do.
  • If we have a LOT of applicants that we've sent regret notices to, we have to click the link to archive each individual applicant. It would be nice to have a button to archive everyone who had a certain status code or who was tagged to receive an email.
iApplicants is rare -- they offer both a great company (service, innovation, and ongoing development) with a product that really focuses on the needs of its users. It provides the basis for HR/legal reporting. It's easy to use, just logging in for the first time, so even my not-so-tech-savvy managers love it.
At the very basic level, it provides a place to post jobs and cross-post to free job boards. It could just be used by HR staff. However, it's more than just another place to post if one opts to utilize the full functionality-- it's an applicant management system that allows a user to pre-screen, organize, and collaborate on candidates with other users. They've added built-in background checks, reporting tools, community boards, integrated with larger/broader paid marketing opportunities, and affirmative action programs.
I've used this product consistently for 8 years now. In that time, I've seen ONE time that they had a technical glitch -- and THEY were all over it. The only reason I even knew about it was an email alert they sent out to all clients, explaining the issue. They also had it fixed the same day.
It works. It's easy for everyone I've shared it with -- even my not-so-tech-savvy staff. When I hired a coordinator to handle routine HR duties, this was a simple transition to hand off to someone else without a lot of training. Sometimes it's a little slow downloading documents (resumes) from the site, but that could be a combination of issues that may not be related to their product. At one time, it wasn't able to accommodate newer Word documents (.doc vs. .docx), but they fixed that, as well.
Adam Ingber | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
iApplicants is used as our Applicant Tracking System. Through iApplicants, I am able to post jobs to multiple sites. Although it does not have all the bells and whistles of a more sophisticated ATS, for my company It is the most cost effective solution. We use the system to house all resumes that come in through our job postings. Some managers are able to use the system more effectively than others to communicate their hiring needs.
  • Easy to use
  • Cost effective
  • Great technical suport
  • Search capability
  • Reporting features
How many employees does your company have? I believe it is suitable for companies similar in size to mine or with fewer employees. I believe larger size companies should only use iApplicants if they hire employees in bulk. Meaning if they make simple hires it would be an excellent product for them. Because of the limited search capability, it may not be suitable for everyone.
  • Time to fill
  • Ease of use
Taleo, ATS module from Sage

I use iApplicants simply for the pricing. I would prefer a more robust product, but for the dollars, I'm paying currently, iApplicants gives me the best bang for my buck!
Unless someone else can give me similar pricing, I can't imagine I'd go elsewhere. I have renewed for several years now. I also have dealt with the same individuals over this time, which I greatly appreciate.
3
Human Resources
1
I prefer that only HR folks be involved in the day to day use. Resumes are distributed from the system via email to hiring managers. If many applicants are chosen for phone screens or interviews after an initial submission period, a report is configured and sent via email to the hiring managers for discussion.
  • Pricing
  • Ease of use
  • Customer Support
  • The screener questions help weed out resume submissions for some roles
  • If search capabilities and reporting capabilities become more robust, I can see some additional usage.
No
  • Price
  • Positive Sales Experience with the Vendor
Pricing. I don't believe there is another product with the same look and feel for the price.
I wouldn't change the process. It was fair and streamlined. iApplicants was the most budget friendly product for my company at the time.
  • Implemented in-house
No
Change management was minimal
The easier a system is to use, the quicker it is to master.
  • No issues
Great product support!
No
Not necessary. Support is provided with my annual service.
Great people. Have dealt with same individual(s) for several years.
Yes
Fixed issue within 24 hours. Any changes I have requested have also been made within 24 hours.
I had to add a user to our account in just the last week. I had not done it in a quite some time, so I clicked on the support icon, and I had a new user account up and running within minutes thanks to the online support.
  • Creating Job Postings
  • Using Screener Questions
  • Sending job posts to job sites
  • Reporting is limited
  • Search is limited
No
Easy to use but wish it had additional search and reporting features.
Kia Summers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
At my former employer I was responsible for the implementation of iApplicants. They had no ATS system previously. I assisted our implementation manager in setting the system up based on our company needs, trained the recruiters in using it and developed the reference materials for our team. I also as the lead recruiter utilized it daily to manage our applicant flow.
  • I think posting jobs is particularly easy, our prior system was time consuming and complicated. With iApplicants we reduced our time to post new positions from roughly 3-4 hours down to approximately 15 minutes depending on the number of sites you wanted to push the postings to.
  • The applicant screening questions were the best feature for a team with a large number of requisitions and a limited number of recruiters. This simple feature allowed us to sort through hundreds of candidates in a matter of minutes and identify the top 5-10 to forward to the hiring manager for review.
  • I like having the ability to set up access in the system for hiring managers to review candidates at their convenience. It reduces the need for active communication between the recruiter and the hiring manager regarding the status of incoming resumes.
  • The version we used didn't have the look and feel of more sophisticated ATS systems, which often feel more user friendly. It would be nice if it had less of a database format.
  • The posting feature utilized a third party which was great but didn't post to real time and required some follow up administratively. The feature of posting from the system is fantastic and the number of options is great but for sites that require manual entry and approval just knowing you are waiting on a third party company to manually enter those postings, have them approved and then verify they have actually been posted live requires a bit more follow up than I prefer.
  • We had a posting delete and no technical explanation as to why or how. It took someone several days to realize it was gone which lost traction and was alarming when we realized that the technical support team had no idea how it happened or what could prevent it from happening again. Needless to say that led to having to verify all postings were active daily for several weeks after which was time consuming when you have 30 open requisitions at a time.
I think iApplicants is a great place to start if you are trying to implement a web based ATS system. It doesn't have all of the enhanced features of the more robust systems but for the cost it can't be beat.
  • Our recruiting team were all contractors costing between $30-$40/hour and the idea of new positions taking 3-4 hours to post to all of our required sites was extremely costly in addition to the cost per ad. The reduction in time to post one position a month paid for the system each month.
  • The previous system we used was manual and time consuming iApplicants allowed us to increase the speed of our lead conversion, reduce the time our requisitions were open and provide better customer service to our hiring managers through better applicant flow.
  • The ROI was tremendous, the reduction in time to fill open positions, reduce cost of contractor hours spent on administrative tasks and the ability to source candidates from previous applicants in our database made iApplicants the best investment for our team in 2013.
I've tested several vendor ATS systems to find iApplicants, used several systems developed for prior employers and used Taleo. iApplicants, for the investment is definitely worth the cost.
The system does what we needed it to do and has allowed us to become more efficient in our recruiting efforts.
5
Recruiting for the entire enterprise.
0
We have an external vendor that does technical support.
  • Applicant screening
  • Job posting
  • Resume routing
  • Providing access for hiring managers to view activity at their convenience.
  • The implementation of the requisition system.
No
  • Price
  • Product Features
  • Product Usability
  • Third-party Reviews
I would do a cost benefit analysis of the products to ensure that we are truly evaluating the benefit of the system before basing a decision solely on price.
  • Vendor implemented
  • Implemented in-house
Yes
Set up, testing, live implementation.
Change management was minimal
  • None
Things went very smoothly.
Yes
The support we needed we always received timely.
Yes
We had a requisition delete with no record of it other than the print out showing where it was posted. The issue couldn't be resolved because technical support had no idea what happened. We did not have the capability of deleting positions.
My VP was very demanding and often unrealistic so the support team often had requests that were made with unrealistic turnaround times, delivery expectations outside of the realm of the systems capability and yet they always handled the requests quickly and with professionalism.
  • Entering new positions
  • Posting jobs to websites
  • Routing resumes to hiring managers
  • none
The system is very user friendly.
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