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Overview

What is Ibexa DXP?

Ibexa, headquartered in Oslo, helps B2B companies to stay relevant and succeed by transforming traditional sales strategies into frictionless buying experiences, with their eponymous digial experience platform (DXP).

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Recent Reviews

TrustRadius Insights

Customers have found valuable use cases for Ibexa DXP in their digital experiences. One notable use case is its ability to host websites, …
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Global content machine

9 out of 10
January 31, 2022
We use Ibexa DXP for our upcoming global website. We will merge 55 global websites into one. We sell 130 B2B products and have a blog. Our …
Continue reading
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Pricing

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Ibexa Content - Bronze

€ 15,000

Cloud
per year

Ibexa Experience - Bronze

€ 23,000

Cloud
per year

Ibexa Content - Silver

€26,000

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibexa.co/products/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20,143.81 per year
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Product Details

What is Ibexa DXP?

Ibexa is a modular DXP designed to contain the building blocks needed to improve the user's online presence and transform the way business is done. The suite includes:

  • Ibexa Content - A multichannel, headless Content Management System (CMS) designed for marketing and self-service apps. Tailored for organizations who need to create content hubs and deliver content to any channel. Ibexa Content enables users to structure and deliver targeted campaigns and personalized content across all channels, at every stage of the customer journey.
  • Ibexa Experience - For customer-centric organizations who want to go beyond content and create frictionless, outstanding experiences for customers, members, and partners. The solution helps users go from concept to execution with speed and agility: create localized and multi-brand websites, customer portals, partner portals and event sites.
  • Ibexa Commerce - Accommodating all steps of a B2B customer journey, from customer awareness to purchase and beyond – Ibexa Commerce enables to explore and implement new, digital revenue models, including digitalization and automation of business transactions.
  • Ibexa Cloud - Enable development teams to deliver more efficient development-to-production processes. Ibexa Cloud is an end-to-end cloud hosting platform with streamlined back-end infrastructure and services for the Ibexa DXP implementation.

Ibexa DXP Video

Ibexa Brand Reveal

Ibexa DXP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ibexa, headquartered in Oslo, helps B2B companies to stay relevant and succeed by transforming traditional sales strategies into frictionless buying experiences, with their eponymous digial experience platform (DXP).

Ibexa DXP starts at $20143.81.

Reviewers rate Support Rating and Contract Terms and Pricing Model highest, with a score of 8.4.

The most common users of Ibexa DXP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have found valuable use cases for Ibexa DXP in their digital experiences. One notable use case is its ability to host websites, including a global website that consolidates 55 different sites into one. This has enabled organizations to streamline their online presence and provide a unified experience for their users.

Another key use case of Ibexa DXP is its multilingual capabilities. With the ability to easily share products and localize content in 32 languages, customers have found it convenient to manage multilingual content directly from the platform. Editors can translate elements like navigation and buttons, making it easier to create and maintain multilingual websites.

Ibexa has been a valuable partner for customers over the years, providing support and assistance during product upgrades and migrations. Its versatile platform is well-suited for organizations with complex structures that require flexibility in hosting digital services. Despite limited market connections with other products, customers have praised the platform's power and the ability to accomplish almost anything with a skilled development team.

However, some challenges have been encountered by customers due to the mix of old and new codebases within Ibexa DXP, particularly when maintaining older legacy code. Nonetheless, the product has proven instrumental in building and maintaining flagship websites, significantly reducing the time required for updates and changes.

The block-based technology of Ibexa DXP allows customers to configure unique pages while ensuring consistency throughout the site. This has been beneficial for organizations that aim to provide personalized experiences while maintaining a cohesive brand identity.

Content creators have also benefited from Ibexa DXP as it enables them to work independently as editors without relying heavily on developers. This has empowered businesses with content-heavy applications such as e-learning platforms.

Overall, Ibexa DXP serves as a reliable Content Management System for customers' primary websites, supporting a range of applications from subscription products to research tools with vast archives of magazines. Its features and flexibility make it a valuable solution for organizations seeking to enhance their digital presence.

Users commonly recommend implementing a redirect strategy for effective management of the CMS across different versions. They emphasize the importance of seamlessly redirecting users to the appropriate content even when changes are made to the website structure or URLs.

Reviewers also suggest getting development teams trained in the use of the CMS as soon as possible. This enables them to fully utilize the features and capabilities of the system, resulting in more efficient and effective content creation and management.

Users further recommend thinking of eZ Publish as a platform rather than just a CMS. By viewing it holistically, users can leverage its customization facilities and customer enhancements to tailor the system to their specific needs. They highlight that eZ Publish is suitable for handling complex functional requirements and accommodating specific design needs.

Additionally, users mention the availability of support, an Enterprise Edition, and consultants provided by eZ Systems. They advise conducting proper due diligence through application and page development in eZ Publish. Users acknowledge that while eZ Publish may initially appear complex, they believe it has the potential to lead to desired outcomes with proper training or partnering with an implementation company for best practices.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
January 31, 2022

Global content machine

Amsal Alihodzic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Ibexa DXP for our upcoming global website. We will merge 55 global websites into one. We sell 130 B2B products and have a blog. Our content exists in 32 languages. It is quite easy to share products and localize the content. Also, all items like navigation, buttons can directly be translated by editors.
  • Global content
  • Translations
  • Localisation
  • Personalisation
  • DAM
  • SEO
Ibexa is very good if you deal with content. It can be easily connected to other platforms. Also, the client support is awesome. You can easily reach out to Ibexa directly and they will listen to your needs and provide help.
  • Positive is the option that we can have a global website with 32 languages
They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.
It is quite easy to navigate through the backend and also, you can directly work in frontend view. Dynamic content can be created on the fly. Their Landing page features are awesome. You create a page by drag & drop.
The main reason we selected Ibexa DXP is that it is really focused on publishing content as well as being customizable. The latest release of Ibexa DXP focuses very much on improving usability for editors and publishers. Also, we were eager to have the Landing Page Builder as well as the ability to create shorter, 'friendly' URLs.
Score 9 out of 10
Vetted Review
Verified User
Ibexa DXP is the CMS for our 4 primary websites. Three of those sites are subscription products. One is a research tool containing over 100 years of magazines. The site allows one to search through those magazines.
  • Customizable
  • API integrations with other systems
  • Good selection of page templates for publishing
  • Small number of development partners in North America.
  • We find the editorial interface still a bit simplistic. Our editors are accustomed to very sophisticated “drag and drop” wysiwyg editing tools. Ibexa DXP still has a way to go to meet their expectations.
  • Set up is bit complex. Spinning up a new site takes longer than you'd expect.
It works very well in presenting our publications on the web. The built-in templates for presenting text-based content have been extremely helpful.
  • Overall, Ibexa DXP has met all of our business requirements. I can’t think of anything we haven’t been able to accomplish with Ibexa DXP.
  • We do see it as a bit expensive to own and operate. Licensing is a bit pricey.
  • Ibexa has stood by [its] product. They have been responsive to all of our requests. That's made a difference in the day-to-day support of the product.
Ibexa is always responsive. They answer our support requests promptly. They complete them thoroughly.
Our editorial staff would still love a more sophisticated interface. They are accustomed to more user-friendly/feature-rich applications.
The partner ecosystem is small. However, we've worked with two Ibexa partners over the last 10 years. They were very skilled. They were great companies. We've interviewed other Ibexa partners in North America. We found them all to be professional with solid resumes.
We’ve priced other enterprise products and found Ibexa DXP to be a bit more expensive. However, not enough to dissuade us from staying with the product.
Beth Schivley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been working with Ibexa since 2019 to host our new websites using eZ Publish. We recently upgraded to Ibexa Experience 3.3.10 and are quite pleased with the newer design and functionality. The Ibexa developers we're working with have a strong relationship and continue to help enhance our websites. Overall, we are quite pleased with the Ibexa relationship and solution.
  • Ability to easily develop evolutions.
  • Fairly simple CMS - easy to navigate.
  • Limited partners when you compare to other solutions (WordPress, Drupal, etc). It took us a while to find a solid, trusted developer.
No major issues - performing as expected.
  • Highly customizable - though can be very costly.
  • Always watching our content object count.
Whenever we've put in a ticket for support, they have always addressed the need in a very timely fashion.
Ibexa DXP is user-friendly and from what I understand also developer-friendly.
4
Everyone is in marketing communications
1
Digital Manager works very closely with our developers
  • Security
  • Customizable
  • Enterprise - multiple sites
Very happy with current relationship and websites
  • Product Features
  • Product Usability
  • Third-party professional services
Aplyca and Almavia
Yes
We deployed multiple sites. The first was developed by one developer. Evolutions and subsequent sites were developed by a new developer.
Change management was a big part of the implementation and was well-handled
The partner selected makes a significant impact on the usability and experience.
Score 10 out of 10
Vetted Review
Verified User
Ibexa DXP runs our organization's flagship website. It was built from the ground up and tailored to reduce the amount of time it takes to make updates and changes to the site. With the new block-based technology, we can configure pages to appear unique while maintaining a level of consistency that we did not have with our old tool. Content is now micro shareable and bringing in more social acquisition than before. The layout is more streamlined and utilizes reusable content to quickly make sitewide changes if necessary.
  • Block technology is by far one of my favorite features of the tool. This allows us to quickly layout content in a unique manner with a variety of display options.
  • Micro Shareable content blocks allow users to quickly share our content across the web and drive more relevant traffic back to our site.
  • Reusable content blocks allow for better management of content throughout the site, ensuring accuracy with a simple update.
  • I really do not have any cons for the tool. If it isn’t an out-of-the-box solution, customizable configurations have been able to solve even the toughest of problems.
I always recommend Ibexa DXP to my fellows. The only scenario that I would not recommend it is if the site is either too small, too simple, or that they simply cannot afford to stand it up properly.
  • Positive ROI for sure. The employee time saved managing on Ibexa DXP vs our old tool almost pays for itself. The tool is also extremely stable and requires very little ongoing maintenance. This allows us more time to enhance the tool or focus on the overall user experience.
Extremely responsive to resolve issues or answer inquiries.
I have used many enterprise-level CMS’s and Ibexa DXP is hands down the most versatile and user-friendly system on the market.
Extremely straightforward process and fair pricing model.
4
Marketing and digital communications
  • With the new block based technology, we can configure pages to appear unique while maintaining a level of consistency that we did not have with our old tool.
  • Content is now micro shareable and bringing in more social acquisition than before.
  • The layout is more streamlined and utilizes reusable content to quickly make sitewide changes if necessary.
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