IBM B2B Cloud Services

IBM B2B Cloud Services

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Score 9.2 out of 100
IBM B2B Cloud Services


What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.
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Popular Features

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  • Task Management (5)
  • Scheduling (5)
  • Gantt Charts (5)
  • Workflow Automation (5)

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What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Project Management




File Sharing & Management

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Product Details

What is IBM B2B Cloud Services?

IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.

IBM B2B Cloud Services Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings



(1-5 of 5)
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Score 9 out of 10
Vetted Review
Verified User
As a telecommunications company, we are always looking for ways to keep up with the ever-changing technology landscape. One way we do this is by partnering with IBM, who provides us with B2B cloud services. This allows us to offer our customers the latest and greatest technology, while also staying ahead of the curve. In the past, we have had an experience that our organization businesses have their own individual software for managing different processes. Due to a lot of inefficiencies of development have made it difficult to monitor what was going on in between organizations we are dealing with. Now our organization is adding more and more businesses and using IBM B2B Cloud Services it actually helped us to manage company collaboration services via B2B processes. IBM's B2B Cloud Services are helping businesses to do just that. By integrating all of our department's B2B processes into one central gateway, that has improved department management, monitoring, and main project management operations.
  • Cloud services from IBM can help your business to cut costs and improve efficiency.
  • IBM B2B Cloud Services can provide your business with the flexibility and scalability it needs to grow.
  • IBM B2B Cloud Services can help you to better manage and monitor your business processes
  • First, I think the company has been continuously and significantly improved the security and compliance features of its platform. This is crucial for businesses that need to ensure their data is safe and secure when sharing it with partners and clients.
  • Second, IBM has also made major improvements to the scalability and performance of its B2B cloud services. This means that businesses can now rely on the platform to handle large volumes of traffic and data without any issues.
  • Further documentation and support need more and more enhancements for new users because when a business expands there must be an increment of support and understanding guides.
  • Only one thing that better integration with third-party applications must be more reliable.
  • However, there are always areas for improvement and IBM is constantly working to make their services even better. Here are some of the required improvements for IBM B2B Cloud Services.
As a part of the big telecom industry and project management team, we have observed a few specific scenarios where IBM B2B Cloud Services are doing well. Firstly, it is very good for a company that has a global customer base and needs to quickly respond to customer support issues. Second, the company that needs to rapidly deploy new applications or cloud services suits cloud services usage. Thirdly, a company that has a high volume of transactions and needs to be processed operation decisions quickly. In my observation, some cases where IBM B2B Cloud Services may not be the best fit is if a company has very more sensitive data that they cannot take the risk of being stored off-site although IBM security is best of all.
Score 9 out of 10
Vetted Review
Verified User
IBM B2B Cloud Services is being used initially by my department as a proof of concept. We are using it to integrate our department's B2B processes into one central gateway. This will allow us to be able to better manage, monitor and maintain those processes to ensure we are getting the most out of our B2B integrations with various companies.
  • Provides a single gateway for all our increasingly complex B2B processes with our business partners.
  • Ensure we are adhering to the latest standards.
  • We like that we no longer have to manage our own servers and infrastructure. All that is taken care of in this Cloud-based architecture.
  • The learning curve is steep on this product. My group had to do a lot of training to feel like we were up to speed on the product.
  • I would definitely recommend some in-house training for employees about to use this product. This will help employees get the most out of the product for a better ROI.
  • The user interface could use a refresh. Seems to be a bit stale compared to a few other products we looked at.
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department.

So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Himanshu Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
In a world of cloud, one should expect a high rate of security, and the lowest possible errors in the context of sharing. IBM B2B Cloud Services has proved to be well-programmed unit still but it has much to achieve. We couldn't trust on B2B Cloud Services as we had expected more from an IBM group. It is a strategic decision to which cloud services we can use. The problem it has solved well is the team integrity with access to transparency has increased, hence giving us a good platform.
  • In every deployment of a product it came handy in testing.
  • Smooth Transitioning between documents
  • Good client support
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
IBM B2B cloud services is well suited for [smaller] organizations. It has smooth transitioning services, good customer support. It has given good transparency. Good sharing capabilities. But, it is not well suited for large organizations. It won't be able to support large datasets, so it is not yet proven for large organizations.
Bruce Emmerling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
IBM B2B Cloud Services is currently used to help produce outreach driven campaigns via email, automate information sessions, and reporting tools. It is a rock solid platform for marketing and outreach platforms. The service helps to streamline client communications and to improve interactions between clients and organizations.
  • The product works well with CRM packages like Microsoft CRM.
  • It provides a well designed, automated system of marketing communications with limited interactions from staff.
  • The system works very well with different types of platforms including mobile web services.
  • For some the product can be difficult to learn and utility without some training.
  • The product really requires users that have backgrounds in CRM platforms or marketing analysis to fully utilize.
  • For small organizations, the product can be more expensive and feature rich than what is needed.
The product is really well suited for organizations that do a great deal of marketing, outreach, or external communications with a base of clients. It shines with its ability to produce in-depth analysis and reports of marketing efforts. It can run fairly well on an automated basis for continual lines of communication with prospective clients. For smaller organizations with limited marketing needs, the service can be an overkill with its many features.
Score 7 out of 10
Vetted Review
Verified User
1. Flexible Cloud Technology and Expert B2B Integration Services
2. Ongoing management and support of your B2B integration solution around the clock.
3. Document process management
Taking a cloud approach to B2B integration is a strategic decision that can materially improve operational performance and an organization’s interactions with its business community. The IBM B2B Cloud Services portfolio offers a proven set of cloud solutions and services to address global B2B needs in a strategic framework geared for collaboration and competitive advantage in an open, scalable and standards-based environment.
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
  • Need a professional help or customer service help to understand the use for betterment.
Improve responsiveness by supporting any data type or format with over 300,000 pre-connected trading entities. Fast implementations and lower start up costs provided by IBM B2B Cloud Services solutions. One solution to help you consolidate disparate file transfer activity and facilities, making them easier to integrate with your internal systems.
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