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Merative Clinical Development

Merative Clinical Development
Formerly IBM Clinical Development / Watson Health

Overview

What is Merative Clinical Development?

IBM Clinical Development (formerly eClinicalOS) is a cloud-based electronic data capture (EDC) system.

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Recent Reviews

TrustRadius Insights

- Easy Study Build Process: Several users have found the study build process relatively easy to learn and navigate, allowing them to …
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Overall Happy Customer

8 out of 10
February 19, 2021
Incentivized
IBM Clinical Development (ICD) is being used to conduct and manage clinical trial data. It is being used by specific departments in the …
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Good but can be Best

8 out of 10
February 12, 2021
Incentivized
We have identified IBM as our preferred vendor to conduct our studies to pharmaceutical companies. Data management group and sites where …
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Keep it simple

10 out of 10
February 12, 2021
Incentivized
Within our organization [IBM Clinical Development (ICD)] is used across departments- Data management, Monitoring, Project management, …
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IBM Clinical Development Review

7 out of 10
February 04, 2021
ICD is used by Data Management Department, CRA Department and project manager might also have experience with IBM CD. From designer's …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Merative Clinical Development?

IBM Clinical Development (formerly eClinicalOS) is a cloud-based electronic data capture (EDC) system.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/clinical…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Merative Clinical Development?

Merative® Clinical Development (formerly IBM® Clinical Development) is a unified, cloud-based Clinical Data Management System designed to help reduce the cycle time to start, amend, and manage clinical studies — enabling life sciences organizations to deliver therapies and innovations faster to their patients.

Boasting a proven track record of over 3000+ clinical trials, in 90+ countries, with 1 million+ participants, the vendor states Merative® Clinical Development will help pharmaceutical, medical device, and CROs to shorten study cycle time and reduce costs.

In addition to its core electronic data capture (EDC) functionality, Merative® Clinical Development offers a fully-integrated portfolio of modules that are designed to suit every trial, including:

Medical Coding with AI- Designed to increase efficiency by leveraging AI to build consistency and reduce errors
eConsent - Deliver quick and easy remote participant consenting without additional EDC integration
Open Platform Data Integration - Allows users to build and automate data connectors with minimal coding
Reporting and Analytics - Provide Data Managers to use pre-built or custom reports to derive single and cross-study insights
Electronic Clinical Outcome Assessment (eCOA) - Strengthens Participant Centricity with live, automatic data sync with EDC

Visit https://www.merative.com/clinical-development to learn more.

Merative Clinical Development Screenshots

Screenshot of Access key site performance metrics with Smart ReportsScreenshot of Build logic into studies with Advance Expression EditorScreenshot of Dynamic and configurable analytics powered by CognosScreenshot of eCOA's My Clinical Diary enhances the patient experience

Merative Clinical Development Integrations

Merative Clinical Development Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesWorldwide usage
Supported Languages50 + languages and dialects

Frequently Asked Questions

IBM Clinical Development (formerly eClinicalOS) is a cloud-based electronic data capture (EDC) system.

Medidata Rave EDC, Veeva Vault PromoMats, and Medrio are common alternatives for Merative Clinical Development.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Merative Clinical Development are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
  • Easy Study Build Process: Several users have found the study build process relatively easy to learn and navigate, allowing them to quickly create studies. The availability of tools within the system has been praised for assisting builders throughout the process.
  • Excellent Support: Many reviewers highly appreciate the outstanding support provided by the technical helpdesk and project management teams, which has been instrumental in their success with the system.
  • Dedicated Client Success Manager: Users value having their own Client Success Manager who provides excellent guidance and assistance throughout their experience with the system. The specific mention of a user's Client Success Manager doing an excellent job highlights this positive aspect.

Slow response to suggestions/issues: Some users have expressed frustration with the slow response from the system's support team when it comes to addressing suggestions or issues related to enhancing the system functionalities.

Non-standard functionalities require additional payments: Several reviewers have mentioned that certain functionalities in the system are not included in the standard package and require additional payments, which can be a disadvantage for some users.

Expensive certification in certain modules: The cost of certification in certain modules, such as Data Migrator, has been highlighted by a number of users as being expensive, making it less accessible for individuals or companies on a tight budget.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Clinical Development is used by our data management department with other EDC system[s]. We use it to design our clinical studies to collect data. IBM Clinical Development is a strong and easy to use EDC system - the late[st] update provided to the system [is] very helpful and give[s] more solutions option to the users.
  • Easy to use.
  • Flexible.
  • All in one place.
  • efficient certification training
  • CTMS
  • eConsent
  • Stronger reporting
IBM Clinical Development makes the study design easy. Working with IBM Clinical give[s] control to the designer all in one place. Something to improve is the testing for the design and the error messages: they are not always helpful and sometimes the issue is not identified by the error and need[s] much more investigation.
  • No surprise, we know what will be our study design.
  • Shorter timeline than Rave - one of the main competitor EDCs.
  • Relatively quick mid-study updates.
More flexibility with IBM Clinical Development, less heavy to design and offer[s] strong feature[s]. Rave is a stronger EDC system with a very interesting reporting option and a very good reputation with the users, however very heavy to manipulate from the design side.
I like IBM Clinical Development; it's a strong EDC system and still easy to learn and use from the designing aspect.
Sometimes the answers seems not thought [out] enough. Too generic and don't address the issue, multiple contacts are needed just to explain the need, [and] it feels that the help desk is more worried about closing the request than answering the question.
Medidata Rave EDC, Medrio, REDCap (Research Electronic Data Capture)
50
Clinical Data Manager
Designers
CRA
20
Data Managers and designers. Before start working on the design we require the employee to be IBM designer certified
  • Study Design
  • Study conduct
  • Monitoring
  • Split release ( eCRF release separate from Edit release)
  • eConsent
  • Smart reporting
  • Remote monitoring
We are satisfied from our experience with IBM, the close collaboration we have with the ICD team is also something we value. We plan to use ICD for a long time
Yes
I don;t remember , I wasn't part of the organization yet
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
ICD offer the right balance, I can select one item it;s a combination of the above which actually is the best quality the system have. The right balance between price, features and usability
I will challenge IBM more on a validation step. This seems to be requested more and more by our client. How do we as an organization validate the EDC system, I would challenge ICD to support that
  • Implemented in-house
  • N/A
again not sure about it, I wasn't part of our organization yet
  • no training
very efficient self training
we use the self training provided by IBM and yes I would recommend it
easy to configure and adaptable
yes , use specific template , document the use , test since some configuration may have an impact on other elements in the study
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
No , costing.
Yes
ICD behave in test different from live. This answer was given by tech support.
also , ICD dynamics with extra space in the text did not work in windows explorer when worked perfectly in chrome
with first Covid studies, the support was highly appreciated and the collaboration was at its best
  • Page Status
  • User and site creation
  • document and datasets extract
  • Complex edit programming
Yes, but I don't use it
available when needed
some audit reports are difficult to download and take time
subject pdf also takes some time to download
  • Randomization
  • CTMS
worked successfully with multiple studies
  • N/A
not for now but possibly if the future
  • File import/export
  • API (e.g. SOAP or REST)
I wasn't aware of the other technologies and curious to hear about them
clarify responsible, there is always a lot of confusion on who's responsible for what part
Wasn't part of the negotiation
clearly define responsibilities and task ownership
  • more flexibility for ePRO , date format conversion is part of it
  • eConsent
No
No
Gerald Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used across our organization to enable our medical team to do thorough research. The user interface is flexible and easy to learn how it works. Data collected from different sources are centralized at one location for better analysis. The platform ensures that our research goes beyond the current technology to get excellent feedback from our clients.
  • It is well suited in research.
  • Data collection from different sources.
  • I have not experienced any area that requires improvement.
This is a great platform [IBM Clinical Development] that has boosted our organization in research and data collection. It integrates data that is reliable for planning and effective in decision making. The support team is always ready to offer any assistance when contacted. Research in medicine and health-related challenges has highly improved since we deployed this tool.
  • It has highly contributed to the fulfilment of our plans.
  • It has highly contributed to faster ROI.
The overall performance across our organization has been very effective. The results of using this product [IBM Clinical Development] have boosted our company growth and enabled our customers to build more trust. The user interface is well developed for users and our clients to operate effectively. The tool has advanced research tools for data collection and research which are easy to master their performance.
The customer service team is very supportive. It has supported our implementation since we started investing on this platform. Educating our team members on how to effectively work with IBM Clinical Development was well planned and our team started working with it within the shortest time possible. I can say the overall process was very productive.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The software is utilized within specific departments for the design and management of clinical trial development. The cloud based format allows for instant shared access to data and information that forms the basis of the research the company carries out. Creating reports of findings is a simple process and the software on a whole is simple to learn.
  • Cloud based sharing of information
  • Trail Design
  • Trail Development
  • Menus can be confusing until you have spent time with the software.
  • A good internet connection is requiered.
  • Information is repeated.
The software [IBM Clinical Development] is ideal if you are looking for a way to gather information on various trials and share [it] with other departments and members of your group. This can be done via the cloud which simplifies the whole process. The perfect platform to capture manage analyze and report date studies on multiple areas. The software, however, is less suited to a real time situation.
  • Presented over all cost savings
  • Improved time management
  • Replaced other software previously in use.
IBM Clinical Trail offers an improvement on the above as it is considerably easier to navigate and has many more features. The side did seem faster however and could be used via an app which is useful in a busy environment. Both are around the same price bracket give or take.
Menus are easy to navigate/overall speed is good/ members of the team found the software easy and learned to use it relatively quickly. They are keen to keep using it whenever viable/overall it is a positive rating and the developer has scope to add further features in the future.
The software offers very good support and I would actually say that this element is better than alternative software that we had used in the past. There is always someone available to discuss any issues and help.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ICD is currently being piloted by certain project teams in Development. The hope is that ICD can help us better organize and visualize clinical trial information.
  • Provides detailed data on-demand
  • Allows rapid study design
  • Provides standardization across all clinical trial elements
  • Some modules are expensive.
  • Reporting could be more user friendly (steep learning curve).
  • Training should utilize more (simple) examples.
ICD is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. ICD's value is more limited to smaller, more focused companies.
  • Time savings
  • Consistency
ICD is a powerful tool which can really improve clinical trial efficiency, quality, and consistency. However the user interface does require significant training and is often not intuitive. User training could be improved, and simpler examples.
We have had no problems with user support response times or availability.
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