We've reached out several times with issues described before, such as billing issues and database backup issues. Each time we reached out to support, they were helpful and responsive in getting our situation resolved. Ideally we wouldn't have had any billing or backup issues but we realize these things happen and it was nice to know that support would work with you to get the issue resolved quickly
Support is helpful enough, but we haven't always had questions answered in a satisfactory manner. At one time we realized that Compose had stopped taking database snapshots on its two-per-day schedule, and had in fact not taken one for many days. Support recognized the problem and it was fixed, but the lack of proactive checks and the inability to share exactly what happened has caused us to look elsewhere for production work loads.
IBM Cloud Databases are open source data stores for enterprise application development. Built on a Kubernetes foundation, they offer a database platform for serverless applications. They are designed to scale storage and compute resources seamlessly without being constrained by the limits of a single server. Natively integrated and available in the IBM Cloud console, these databases are now available through a consistent consumption, pricing, and interaction model. They aim to provide a cohesive experience for developers that include access control, backup orchestration, encryption key management, auditing, monitoring, and logging.
List of available databases IBM Cloud Databases for PostgreSQL IBM Cloud Databases for Redis IBM Cloud Databases for Elasticsearch IBM Cloud Databases for etcd IBM Cloud Databases for MongoDB IBM Cloud Messages for Rabbit MQ