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SoftLayer, now an IBM company, offers infrastructure as a service (IaaS).https://dudodiprj2sv7.cloudfront.net/product-logos/Sq/Mv/96TS3J3K1AOB.PNGIBM Cloud IaaS Review!We use IBM Cloud IaaS along with services provided by other major IaaS -- primarily those from AWS and Google. Some customers are weary of using Amazon, Google, or Microsoft for their cloud hosting and want to look for those features being offered by a different company, and for those use cases, IBM Cloud IaaS is a great option.,Options for dedicated servers or VMs gives us a lot of flexibility from a provisioning standpoint Support is very receptive to questions and eager to help,Platform is not as well-integrated with other major components (load balancers, database hosting, DNS) as the other major cloud providers,5,Mainly IBM Cloud IaaS gives us another option to propose to customers who are interested in IaaS but are weary of Amazon, Google, and Microsoft. Many of those customers are large enterprises who are familiar with IBM, and for that reason, it's a nice product to be able to point those customers toward.,AWS, Google Cloud and AzureGreat Service!We leverage IBM Bluemix managed servers for our web hosting infrastructure. We have approximately 10,000 web hosting customers hosted on the servers with IBM Bluemix. We also run backup servers, specialized hosting platforms (such as wordpress), and other miscellaneous servers. We were a customer with softlayer prior to the IBM acquisition.,Provisioning Servers Supporting Hardware Issues Account Management,Automated Promotions vs Manual Account Management Intervention DDoS Mitigation has Improved but Still Has Room for Improvement,8,Positive Impact in Managing Physical Servers,AWS,Pingdom, Pivotal Tracker, Slackstaging envs only...We use approximately 300 servers (physical and virtual) in about 6 datacenters. We run 5 core applications, 2 different (nosql) datastores and a few different finds of webservers. We have tried other services (loadbalancers, routers) but they have not been performant.,decent at spinning up hardware the api works well for a narrow set of tasks,network is very unreliable support process is broken - they did not make the transition from Softlayer well and lost the ability to support. general lack of responsibility/ ownership - onerous post-mortems and lack of change,1,we have gone from 100% in to almost out of IBM / Softlayer,GCP, AWS and DigitalOceanDon’t use it! Better alternative source exist.We used it for our entire virtualized infrastructure for our production hosting environment.,Support Response,Lower costs More flexible configurations Lower provisioning times Easier private ip allocation and private network pools Don’t nickel and dime customers to death with things others provide for free or per use (firewalls, private pools, etc),1,Negative impact. Nearly twice as expensive for half as much in comparison to cloud operators.,Great infrastructure for monthly devBeing used as our primary production for our Web Apps, Internal Facing Apps, and our database warehouse.,Quick Deployment Wide global footprint Many auxiliary services beyond servers,Downtime! Limited availability in certain markets Some outdated documentation,7,Per server costs are down Accessibility is up Downtime has increased,Amazon Elastic Compute Cloud (EC2), Microsoft Azure, Rackspace Cloud Monitoring
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IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
18 Ratings
Score 7.3 out of 101
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IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Reviews

IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
18 Ratings
Score 7.3 out of 101
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April 16, 2018

IBM Cloud IaaS (formerly IBM Bluemix - IaaS): "IBM Cloud IaaS Review!"

Score 5 out of 10
Vetted Review
Verified User
Review Source
We use IBM Cloud IaaS along with services provided by other major IaaS -- primarily those from AWS and Google. Some customers are weary of using Amazon, Google, or Microsoft for their cloud hosting and want to look for those features being offered by a different company, and for those use cases, IBM Cloud IaaS is a great option.
  • Options for dedicated servers or VMs gives us a lot of flexibility from a provisioning standpoint
  • Support is very receptive to questions and eager to help
  • Platform is not as well-integrated with other major components (load balancers, database hosting, DNS) as the other major cloud providers
Overall, IBM Cloud IaaS still has a ways to go before it's a service we can normally recommend to others. In most cases, the decision to use IBM for cloud services may be based on other contracts with IBM or a customer familiarity with their offerings. For most use cases where relying on Amazon, Google, and Microsoft is not an issue, their respective IaaS offerings are more complete from a product perspective and generally lower cost.
Read Joshua Dickson's full review
October 05, 2017

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Review: "Great Service!"

Score 8 out of 10
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Verified User
Review Source
We leverage IBM Bluemix managed servers for our web hosting infrastructure. We have approximately 10,000 web hosting customers hosted on the servers with IBM Bluemix. We also run backup servers, specialized hosting platforms (such as wordpress), and other miscellaneous servers. We were a customer with softlayer prior to the IBM acquisition.
  • Provisioning Servers
  • Supporting Hardware Issues
  • Account Management
  • Automated Promotions vs Manual Account Management Intervention
  • DDoS Mitigation has Improved but Still Has Room for Improvement
As we've only used it for managed servers, that is where I would recommend IBM Bluemix. They've done a great job provisioning and supporting our servers.
Read Dave McBreen's full review
October 05, 2017

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Review: "staging envs only..."

Score 1 out of 10
Vetted Review
Verified User
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We use approximately 300 servers (physical and virtual) in about 6 datacenters. We run 5 core applications, 2 different (nosql) datastores and a few different finds of webservers. We have tried other services (loadbalancers, routers) but they have not been performant.
  • decent at spinning up hardware
  • the api works well for a narrow set of tasks
  • network is very unreliable
  • support process is broken - they did not make the transition from Softlayer well and lost the ability to support.
  • general lack of responsibility/ ownership - onerous post-mortems and lack of change
good for staging environments where you need physical servers - that is all. Would not use for production or anything critical. The private network is potentially useful for moving data between regions - but it is slow and not very reliable
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October 05, 2017

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Review: "Don’t use it! Better alternative source exist."

Score 1 out of 10
Vetted Review
Verified User
Review Source
We used it for our entire virtualized infrastructure for our production hosting environment.
  • Support Response
  • Lower costs
  • More flexible configurations
  • Lower provisioning times
  • Easier private ip allocation and private network pools
  • Don’t nickel and dime customers to death with things others provide for free or per use (firewalls, private pools, etc)
It’s not suited for anyone that values flexibility. Bluemix is still in an age of thick servers with few IPs and open firewalls—unless you want to pay dearly.

Bluemix is a dying breed. If you want to move onto a manage yourself but control nothing infrastructure feel free.
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October 05, 2017

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Review: "Great infrastructure for monthly dev"

Score 7 out of 10
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Verified User
Review Source
Being used as our primary production for our Web Apps, Internal Facing Apps, and our database warehouse.
  • Quick Deployment
  • Wide global footprint
  • Many auxiliary services beyond servers
  • Downtime!
  • Limited availability in certain markets
  • Some outdated documentation
Development, USA presence, and single source provider solutions are great for IBM Bluemix. You will need to establish DR locations as the uptime is not up to standards.
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February 27, 2017

IBM Cloud IaaS (formerly IBM Bluemix - IaaS): "Softlayer is a high-performance hosting service offering bare-metal and Nvidia Grid at hourly rates, perfect for any dev."

Score 6 out of 10
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Verified User
Review Source
SoftLayer is one of several of our preferred hosts, which we use to power custom design HA/LB LEMP server clusters, which power our clients' Wordpress sites after we have finished making them. We utilize cloud providers mostly, due to the low cost of shared-resource computing, while being adequate for most needs. Every so often, we get a client that has a huge project or site, that needs more than a cloud server, and that is where Softlayer comes in, giving us the ability to host our clients servers on cloud resources, while having the ability to move to a bare-metal server when it is required, without moving to a different company. We also use Softlayer heavily for development, which is the area where I think they shine, as they offer "cloud-style" pricing for all their services, which means we can get a bare metal server, or Nvidia grid on an hourly basis, making development much more affordable, and available, giving us a huge edge in the market, having the ability to develop, test, and learn systems that would be way too expensive on a monthly basis. The abilities of a business, given this resource, grows at an amazing rate.
  • The pricing options for services is awesome, offering bare-metal and other high-demand services at hourly rates.
  • Softlayer offers a huge assortment of high-powered services, such as Nvidia Tesla GPU computing, high-bandwidth connection options, and highly customizable bare-metal servers
  • All of Softlayers' plans and services are fully adaptable to to fit your needs, with a huge amount of options for both the services they offer and the management options available for those services.
  • Softlayer is designed primarily for advanced clients, and can be a little finicky like many other advanced services, such as highly-customizable options for nearly every part of a service. You build your servers by specs, just like a real server, rather than clicking a few buttons to get a basic cookie-cutter server.
  • Costs are much higher than one would expect, however, you do get what you pay for, and having high-quality equipment available at hourly rates is going to cost.
  • Support is surprisingly mediocre, and the primary cause of most complaints about softlayer. I personally have had no problems with support, but, remember that this is an "advanced" service, and even my eyes go cross-eyed looking at the config options of a server. I would imagine support is focused and trained for dealing with experienced Linux admins, and developers, and would not be of much help to anyone that accidentally ventured in, expecting an EC2 style experience.
Softlayer is perfect for advanced users that are working on newer projects that are still in the development stages, due to the wide availability of custom server configs, and the hourly plans, or a company that has a lot of experience working with IBM, that would be use to the style of business IBM brings to Softlayer. Any newer or less experienced users should stay away until they have gained more experience, as it really can be confusing, especially if you have the mindset of someone that has use AWS/Google type services for a while. If you do need something with more power, but want to pick up the experience on the job, then I suggest looking into IBM BlueMix, as it offers all of SoftLayers services, in a more "user" friendly layout. I do, however, recommend that you keep softlayer in an easily accessible part of your mind, for future endeavors, or even testing/troubleshooting situations. It really is a perfect go-to service for anyone that just had an idea appear, and needs to do some quick (several hours) proof-of-concept testing, or a safe place to do some testing or learning. I have found Softlayer to be perfect for error recreation, and generally lay out a scaled mirror of the current network I'm working with, so that I can try "what if" experiments, without consequences, as an error resolution resource.
Read Craig Nash's full review
October 06, 2015

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Review: "SoftLayer Servers"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization uses SoftLayer for utilizing bare-metal and cloud servers. Our website, applications, and monitoring agents all run off of these servers that allow us to provide services and do business between our customers. With that, we do recommend our clients to use software to host their websites, applications, email, etc. as well for their needs.
  • VPN with private network/OOB access.
  • Site-to-Site IPSec VPN.
  • Bare metal server setup!
  • IP Subnetting on private side
  • Better monitoring on connections with their load balancers.
  • Slow resolution for hardware issues such as power failure, loose network connection, etc.
The basics such as: offer redundant supplies, offer bonded interfaces, RAID, OOB/Console, Easy Network/IP Changes, VPN access, etc., are available. The fact that SoftLayer has a very redundant network with customization via VLAN and allows for customization of server specs and architecture design. Most highly available applications can be scaled up/down via SoftLayer and allows your architecture to grow as your business/traffic grows.
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IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Scorecard Summary

Feature Scorecard Summary

Service-level Agreement (SLA) uptime (7)
6.8
Dynamic scaling (5)
4.5
Elastic load balancing (4)
2.4
Pre-configured templates (4)
1.4
Monitoring tools (7)
4.4
Pre-defined machine images (4)
1.4
Operating system support (7)
7.1
Security controls (7)
5.0

About IBM Cloud IaaS (formerly IBM Bluemix - IaaS)

Powerful bare metal servers. Next-gen virtual servers. High-intensive workloads. As IBM Cloud IaaS, we've taken the cloud we built from the ground up and made it the best-in-class solution for your business.

Every facet of our cloud infrastructure isn’t just automated; it’s integrated and managed by a single system for an untouchable level of automation. Control everything via web portal, API and mobile apps. Deploy on-demand in your data center of choice, anywhere in the world. Get unlimited bandwidth on the private network.

Your data travels faster than fast on our 2,600-plus Gbps network backbone with speedy data transfers around the world. With our high-performance infrastructure and high-speed network, you get the lowest levels of latency and the best overall network performance. Access to your data when you want it, where you want it.

Run smoother in the cloud and safer on the ground with almost 40 data centers worldwide. We deliver an amazing cloud infrastructure everywhere you do business.

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Features

Infrastructure-as-a-Service (IaaS) Features
Has featureService-level Agreement (SLA) uptime
Has featureDynamic scaling
Has featureElastic load balancing
Has featurePre-configured templates
Has featureMonitoring tools
Has featurePre-defined machine images
Has featureOperating system support
Has featureSecurity controls

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Screenshots

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Integrations

CentOS, Odin Virtuozzo, VMware ESXi, Microsoft SQL Server, MySQL, MongoDB, CoreOS, CloudLinux, Debian, FreeBSD, Microsoft, Red Hat, Ubuntu, Vyatta Network, Citrix XenServer, Microsoft Hyper-V, VMware ESX, VMware vSphere, APF Software Firewall, McAfee Total Protection, McAfee Anti-Virus, McAfee Host Intrusion Protection, Microsoft Windows Firewall, IBM Cloud Analytics, Basho Riak, cPanel/WHM with Fantastico, RVSkin, and Softaculous, Plesk

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Competitors

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Technical Details

Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All