IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Reviews

8 Ratings
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Score 7.0 out of 100

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Reviews (1-3 of 3)

Dave McBreen | TrustRadius Reviewer
October 05, 2017

Great Service!

Score 8 out of 10
Vetted Review
Verified User
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We leverage IBM Bluemix managed servers for our web hosting infrastructure. We have approximately 10,000 web hosting customers hosted on the servers with IBM Bluemix. We also run backup servers, specialized hosting platforms (such as wordpress), and other miscellaneous servers. We were a customer with softlayer prior to the IBM acquisition.
  • Provisioning Servers
  • Supporting Hardware Issues
  • Account Management
  • Automated Promotions vs Manual Account Management Intervention
  • DDoS Mitigation has Improved but Still Has Room for Improvement
As we've only used it for managed servers, that is where I would recommend IBM Bluemix. They've done a great job provisioning and supporting our servers.
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Craig Nash | TrustRadius Reviewer
Score 6 out of 10
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SoftLayer is one of several of our preferred hosts, which we use to power custom design HA/LB LEMP server clusters, which power our clients' Wordpress sites after we have finished making them. We utilize cloud providers mostly, due to the low cost of shared-resource computing, while being adequate for most needs. Every so often, we get a client that has a huge project or site, that needs more than a cloud server, and that is where Softlayer comes in, giving us the ability to host our clients servers on cloud resources, while having the ability to move to a bare-metal server when it is required, without moving to a different company. We also use Softlayer heavily for development, which is the area where I think they shine, as they offer "cloud-style" pricing for all their services, which means we can get a bare metal server, or Nvidia grid on an hourly basis, making development much more affordable, and available, giving us a huge edge in the market, having the ability to develop, test, and learn systems that would be way too expensive on a monthly basis. The abilities of a business, given this resource, grows at an amazing rate.
  • The pricing options for services is awesome, offering bare-metal and other high-demand services at hourly rates.
  • Softlayer offers a huge assortment of high-powered services, such as Nvidia Tesla GPU computing, high-bandwidth connection options, and highly customizable bare-metal servers
  • All of Softlayers' plans and services are fully adaptable to to fit your needs, with a huge amount of options for both the services they offer and the management options available for those services.
  • Softlayer is designed primarily for advanced clients, and can be a little finicky like many other advanced services, such as highly-customizable options for nearly every part of a service. You build your servers by specs, just like a real server, rather than clicking a few buttons to get a basic cookie-cutter server.
  • Costs are much higher than one would expect, however, you do get what you pay for, and having high-quality equipment available at hourly rates is going to cost.
  • Support is surprisingly mediocre, and the primary cause of most complaints about softlayer. I personally have had no problems with support, but, remember that this is an "advanced" service, and even my eyes go cross-eyed looking at the config options of a server. I would imagine support is focused and trained for dealing with experienced Linux admins, and developers, and would not be of much help to anyone that accidentally ventured in, expecting an EC2 style experience.
Softlayer is perfect for advanced users that are working on newer projects that are still in the development stages, due to the wide availability of custom server configs, and the hourly plans, or a company that has a lot of experience working with IBM, that would be use to the style of business IBM brings to Softlayer. Any newer or less experienced users should stay away until they have gained more experience, as it really can be confusing, especially if you have the mindset of someone that has use AWS/Google type services for a while. If you do need something with more power, but want to pick up the experience on the job, then I suggest looking into IBM BlueMix, as it offers all of SoftLayers services, in a more "user" friendly layout. I do, however, recommend that you keep softlayer in an easily accessible part of your mind, for future endeavors, or even testing/troubleshooting situations. It really is a perfect go-to service for anyone that just had an idea appear, and needs to do some quick (several hours) proof-of-concept testing, or a safe place to do some testing or learning. I have found Softlayer to be perfect for error recreation, and generally lay out a scaled mirror of the current network I'm working with, so that I can try "what if" experiments, without consequences, as an error resolution resource.
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Anonymous | TrustRadius Reviewer
Score 1 out of 10
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Verified User
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We used it for our entire virtualized infrastructure for our production hosting environment.
  • Support Response
  • Lower costs
  • More flexible configurations
  • Lower provisioning times
  • Easier private ip allocation and private network pools
  • Don’t nickel and dime customers to death with things others provide for free or per use (firewalls, private pools, etc)
It’s not suited for anyone that values flexibility. Bluemix is still in an age of thick servers with few IPs and open firewalls—unless you want to pay dearly.

Bluemix is a dying breed. If you want to move onto a manage yourself but control nothing infrastructure feel free.
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IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Scorecard Summary

Feature Scorecard Summary

Service-level Agreement (SLA) uptime (3)
Dynamic scaling (2)
Elastic load balancing (2)
Pre-configured templates (2)
Monitoring tools (3)
Pre-defined machine images (2)
Operating system support (3)
Security controls (3)

About IBM Cloud IaaS (formerly IBM Bluemix - IaaS)

IBM Cloud IaaS refers to the IaaS tools previously offered by Softlayer before being acquired by IBM and becoming IBM Bluemix.

Key Features

Powerful bare metal servers. Virtual servers. High-intensive workloads.

Cloud infrastructure that isn’t just automated, but integrated and managed by a single system. Control everything via web portal, API, and mobile apps. Deploy on-demand in the data center of choice, anywhere in the world. Get unlimited bandwidth on the private network.

2,600-plus Gbps network with data transfers around the world, 24/7 accessibility. 40 data centers worldwide.

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Features

Infrastructure-as-a-Service (IaaS) Features
Has featureService-level Agreement (SLA) uptime
Has featureDynamic scaling
Has featureElastic load balancing
Has featurePre-configured templates
Has featureMonitoring tools
Has featurePre-defined machine images
Has featureOperating system support
Has featureSecurity controls

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Screenshots

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Integrations

CentOS, Odin Virtuozzo, VMware ESXi, Microsoft SQL Server, MySQL, MongoDB, McAfee Total Protection, CoreOS, CloudLinux, Debian, FreeBSD, Microsoft, Red Hat, Ubuntu, Vyatta Network, Citrix XenServer, Microsoft Hyper-V, VMware ESX, VMware vSphere, APF Software Firewall, McAfee Anti-Virus, McAfee Host Intrusion Protection, Microsoft Windows Firewall, IBM Cloud Analytics, Basho Riak, cPanel/WHM with Fantastico, RVSkin, and Softaculous, Plesk

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Competitors

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) Technical Details

Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All