Great platform although hard to implement because of product issues
In our company we have implemented IBM Cloud Pak for Business Automation(CP4BA) to optimize the way our workflows are being executed and …
Overview
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…
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What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…
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- Competitors
- Tech Details
- FAQs
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Business Automation is a modular set of
integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of
AI-powered automation capabilities – content, capture, decisions,
workflows, and tasks – and boasts a flexible model that lets users start small and
scale up as needs evolve. With RPA, the solution helps users free up human employees,
speed decisioning with operational intelligence, and expand to automate key
types of work across core operations, as well as secure environments and bring trust and
transparency to multiparty workflows. The solution can be tailored to integrate
with existing investments. With actionable AI-generated recommendations,
built-in analytics to measure impact, and business-friendly tooling to speed
innovation, the solution helps clients reduce
process completion times,
decrease customer wait times, reduce
risk, and save thousands of work hours that were then reallocated to
higher value work.
IBM Cloud Pak for Business Automation Features
- Supported: Built-in AI generated recommendations and performance dashboards
- Supported: Low-code tooling and RPA
- Supported: Flexible, modular pricing and deployment options
- Supported: Process mining and modeling
IBM Cloud Pak for Business Automation Video
IBM Cloud Pak for Business Automation Competitors
IBM Cloud Pak for Business Automation Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools.
IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.
Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.
The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
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Score 6 out of 10
Vetted Review
Verified User
In our company we have implemented IBM Cloud Pak for Business Automation(CP4BA) to optimize the way our workflows are being executed and to make more efficient the interaction or dependencies between them. Using Cloud Pak for the document management has helped us to achieve a real positive impact to core business areas and define the path for our next steps. We focused on create workflows for the support processes of the core business processes, this way we use efficiently everyone's time.
- Workflow management
- Document management
- Indicators and Data Analytics with BAI
- Clear and updated techincal documentation for partners
- Provide workshops to guarantee a succesful assesment for license scopes in order to fulfill client expectations
- Extensive test of different configuration implementations of CP4BA on Azure
- Having more Success Cases which give a clear scope of the platform by showing all the components interactions.
December 17, 2023
It is the platform that reduces errors by more than 90%.
IBM tries to offer the best, and this version was no exception. We have firsthand a function to be able to automate business processes with good optimization. IBM Cloud Pak for Business Automation has allowed us to better serve our clients; I like the analytics feature to workflows and orchestration. We have been able to improve internally by being able to have the bots in order to have better results and reduce repetitive tasks, as well as reducing the number of errors.
- Trained artificial intelligence.
- Analysis of data.
- Automate business processes.
- Cloud platform.
- Bot presentation.
- Affordable software for any business.
- Great design, understandable.
- Remote monitoring.
It is vitally important to have the best product on the market that it offers us, everything that helps us solve every complication that may arise as each development proceeds. IBM CLOUD PAK FOR BUSINESS AUTOMATION offers excellent functions and automation tools that make life in the company faster and safer, being of high quality and scalable, allowing more stable solutions, never achieved by any human being. Since its implementation we have a better business operation with optimal achievements and achieving good dividends for everyone in the organization, keeping workers and customers in a good state of mind.
- Supreme automation, achieving great workflow.
- Trained and attentive technical service.
- Artificial Intelligence verified.
- Easy to implement and use tool.
- Good price, you will not lose your money.
- It integrates very well.
- For small entrepreneurs it is somewhat difficult to understand at first, which is why the training must be greater.
- They need to improve the boards.
- The IBM team needs to provide a better training plan.
October 06, 2023
Streamlining Operations and Driving Growth with IBM
We utilize IBM Cloud Pak to streamline operations in webdew. It automates workflows, facilitating efficient project management and content approval across departments like web design, video creation, and marketing. The product also integrates with our existing tools, promoting collaboration and centralizing data. Its analytics and reporting capabilities aid in identifying bottlenecks and optimizing processes, addressing efficiency and integration challenges, and enhancing decision-making.
- It efficiently automates complex workflows, reducing manual tasks and improving process efficiency.
- Facilitates seamless collaboration and content approval, crucial for video creation and marketing campaigns.
- Integrating with our existing tools, it centralizes data, fostering cross-functional collaboration and data consistency.
- Enhanced user onboarding and training resources would benefit users in utilizing the platform's full potential.
- More flexibility in customization options for specific business needs would be valuable.
- Streamlining and simplifying the user interface could enhance overall user experience.
September 29, 2023
Achieve efficiency and growth with IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation helps us automate the entire order processing lifecycle, from receiving orders to fulfilling them and shipping the products while automating customer service tasks like responding to customer inquiries and resolving issues. We are still identifying new opportunities to automate our different processes and exploring all of the possibilities of IBM Cloud Pak for Business Automation.
- Helped us automate manual tasks and streamline workflows, which has ultimately resulted in major efficiency gains.
- Reduced errors by automating tasks that are prone to human error and helped us identify areas for improvement.
- Helped us automate finance tasks like AP, AR and financial reporting and enabled us to close our books more quickly.
- Would appreciate it if the user interface gets simplified and more user-friendly.
- Should improve the debugging experience by adding features such as step-by-step debugging, breakpoints and watchpoints.
- While automating complex workflows, its performance is a bit slow.
September 27, 2023
Automation at A Glance
My team uses IBM Cloud Pak for Business Automation to create, manage, and optimize our routine functions including CRM and robust content management tasks. Also, our scope of use extends to the analysis of vast datasets and the curation of actionable insights, management of of complex and unstructured processes. Importantly, we use it to build, deploy and manage application.
- Build, deploy, and manage application
- Create, manage and optimize business processes
- Overall automation of workflow process
- Improvement on user interface for easy navigation
- Advanced setup and configuration program
- Improved documentation style
- Pricing adjustment
September 25, 2023
IBM Cloud Pak's Impact on Our Agency.
In our advertising enterprise, we make use of IBM Cloud Pak for Business Automation to streamline SEO operations. It automates content workflows, gives data insights for knowledgeable choices, and aids in record control. The device enhances performance, allows statistics-pushed techniques, and promotes collaboration inside our group. Its scalability contains our enterprise's boom, making it a valuable asset for optimizing SEO efforts.
- The tool automates content creation and approval workflows, ensuring timely publication and reducing manual bottlenecks.
- It provides in-depth SEO data analysis, allowing us to identify high-performing keywords and track website performance.
- Routine SEO tasks like link checking and site audits can be automated, saving time and ensuring consistency.
- The user interface could be more intuitive, making it easier for non-technical team members to navigate and utilize its full potential.
- More flexibility in customizing workflows and reports to align with specific SEO processes and client needs would be beneficial.
- Enhanced mobile accessibility would allow team members to manage tasks and access data on the go.
September 13, 2023
Streamlining Business with IBM Cloud Pak: A Journey to Efficiency
In my organization, we've implemented IBM Cloud Pak for Business Automation to streamline our workflows, manage our documents more effectively, and make data-driven decisions. It's been incredibly valuable in solving issues like optimizing our processes, improving customer engagement, ensuring compliance, and integrating our systems seamlessly. The flexibility of this tool allows us to adapt it to our specific industry needs, ultimately enhancing our efficiency and decision-making processes.
- Workflow Automation
- Document and Content Management
- Decision Management
- Customer Engagement
- Compliance and Governance
- Analytics and Reporting
- User Interface Complexity
- Integration Challenges
- Customization
- Scalability
September 06, 2023
Fantastic Tool.
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and purchase flows. Use its AI capabilities for real-time analytics to offer personalized experiences where it matters most, easily integrate with CRM systems for a seamless, data-driven approach to manage and enhance customer interactions, improving overall consumer experience and loyalty.
- Easy Integration into CRM.
- Data-Driven Approach.
- AI Capabilities.
- Better UX.
- Cost Efficacy.
- Compatibility with New Players in the Market.
September 04, 2023
Great Enabler.
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation via regulatory bodies, making sure that these vendors hava a right to sell, compliance checks with tax authorities making sure that every taxable transaction is well documented, and decision-making internally, reducing time-to-approval.
- File Check.
- Documentation Control.
- Ease the Traffic.
- Cost Consideration.
- Customization Flexibility.
- Less complexity.
September 01, 2023
IBM Cloud Pak - an excellent tool for Business enhancement
IBM Cloud Pak for Business Automation has different set of integrated software components to automate work and accelerate business process. It has features like content management, data extraction, process and helps business integrate various software on a single platform. Companies having multiple software and application have issues integrating them and bringing them on the same page. IBM Cloud Pak for Business Automation help business automate these complex issues and create a well-structured mechanism.
- business automation
- integration of various applications
- plug and play nodes.
- less complication
- create more user-friendly approach.
- graphical user interface can be improved
- storage can be improved.
August 31, 2023
Amazing Tool
We are using IBM Cloud Pak for the purposes of retailer operations where a consistent optimization for consumer journeys are needed in that regard we have been able to personalize marketing campaigns with ultimate aim of winning hard conversions, as well as outlining a seamless journey where consumer can not brake.
- Supply Chain Optimization
- Retailer Engagement
- Vendor Management
- Customization is limited
- Definitely more expensive
- Not easy to navigate
May 05, 2023
ICP4BA is a great product to manage and build solutions for Content, Workflow, Automation, AI and more..
We have ICP4BA platforms in out customer environments. We have migrated to ICP4BA from IBM FileNet and Case Manager platforms. ICP4BA provides lot of capabilities with seamlessly integrated components.
- Automated Document Processing
- Business Automation Insights
- IBM Case workflow solutions
- Coach UI design in Case pages
- More API for integrated components to communicate the data and events internally
- Improve administration tools
- Improve UI of the admin consoles
IBM Cloud Pak for Business Automation is well designed to fit in any size of business. I like it's built with simple and user-friendly UI which makes it more easy to use and navigate through. We use this tool to automate all our time-consuming and tedious tasks and create custom workflows that meet all our business needs. It so helpful automation tool because it eliminates inefficiencies and bottlenecks in all our business processes and accelerate business growth. Through the AI-capabilities enhaces our digital transformation and so we are able to achieve operational excellence. Based on the advanced predictive analytics and AI which is turned to accurate and precise insights we are able to make better decisions faster.
- AI-powered capabilities helps us to achieve the best operational excellence.
- Decisions management enables us to make better and fast decisions.
- We are able to understand our customers because, based on the advanced predictive analytics combined with AI turns insights into personalized customer actions.
- Workflow management empowers our employees with a 360-degree view of data and metrics to improve our workflow.
- At the moment everything seems to be working on the right direction but it would be more appreciated if they would add more pre-built workflows to help save time and discover new automation opportunities.
- Training is kinda also stiff especially for the non-technical.
This is an end-to-end automation tool that is designed to automate work and accelerate any business to grow and develop in any environment. It also helps to analyze workflows, design AI-infused apps with low-code tooling and assign tasks to bots and track progress and performance. By this every organization is able to save a lot of time and cut down cost. It also able to minimize manual work with straight-through processing to improve our productivity and meet all our customers needs.
- Minimizes manual work with straight-through processing to improve productivity.
- Simplify complex workflows, including manual task's.
- Improves our decision making.
- Build low-code and no-code apps with AI and deep ML capabilities.
- Poor online documentation. It requires a highly skilled professional to develop and maintain the platform.
- The costs associated with minimally viable implementation is above our expectations.
January 15, 2023
Built for speed and efficiency. Power of AI/ML for strong digital transformation and business automation.
IBM Cloud Pak for Business Automation is utilised company-wide because it's very important to use by helping our business to reduce the amount of time spent on manual processes. The best thing is that it doesn't matter if you're seeking to automate a process between departments or inventory it's done using automation. This has been so much time saving and cost effective. We also use this tool to identify weak spots in all our business processes and get a permanent solution to help optimize our business operations effectively. Boost agility and productivity company-wide.
- Revenue increase tremendously. Through effective automation of all our business processes.
- IBM Cloud Pak for Business Automation is easy-to-use solution basically built for any size of organization.
- Excellent solution for making the most of our IT investments and maximizing the return on our data.
- Helps us to analyze complex workflow for all our clients.
- Implementation and configuration can be off-putting because of how complex it seems. Training is needed.
- Price is another draw back we face sometimes.
January 06, 2023
Through powerful AI workflow automation opportunity helps us to accelerate business digital transformation.
This is my first year using IBM Cloud Pak for Business Automation and basically I am full of praises because I have seen significant improvement in all our business processes. Since we started using this integrated tool we've been able to see our business sales rise and more customers. By streamlining all our business processes, reducing clients wait times and allowing us to focus on getting our product better. The ability to understand quickly to understand how my organization business is performing and identify ways to overcome any any challenges through the robust features like process mining and automation of processes is great. Overall this tool has automated our business processes and accelerated digital transformation growth in all our business depertments.
- I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
- Helps us to analyze complex workflows for our clients.
- Accelerate our growth to digital transformation.
- Reduce clients wait time. Hence we are able to deliver on time.
- At times we have large dataset and workload goes heavier hence it starts freezing and crushing at times. Hope this is solved on time.
- Should add more pre-built workflows to help us by saving working hours and discovering new automation opportunities.
December 30, 2022
IBM Cloud Pak for Business Automation review
IBM Cloud Pak is just a amazing tool with endless possibilities. You can build your hybrid cloud environment powered by extremely great AI. The team at IBM is just there to support you with all your builds and trainings, the support is the best in the market. Its just great for client application, HR onboarding and payroll/finance. The dashboard is very simple and easy to use.
- Dashboard
- Integration of AI and insights
- Data management
- More formats of data support
- Role based access control
- Customize reports scheduling
December 27, 2022
Features of Process and Portal development available in one software that is IBM Cloud Pak software.
Hi, I had worked on BPD around 6-7 years ago of version 8.5 with local installation of PD. I am using Cloud Pak to refresh my BPD knowledge. Many things are changed in latest version. Thank you for providing IBM BAW software online (No worries about installation on PC) and giving free access. I am following hiring sample tutorial available on IBM website and creating BPD. The tutorial is very well explain and my hands on practice making me more confident in IBM BAW. I have experience of Java, IBM BPM (BPEL, ESB), WebSphere Process Server. I have some suggestions :-First-> Please extend free access 30 days to 60 days. Second -> Please make more tutorial. Third -> Recently I saw one environment down due to maintenance in IST time zone, so, please provide us access to download snapshot so that we can use the snapshot in another available environment.
- All components are working perfectly.
- Easy to login and access BAW.
- Account activation taking long time. Please activate account in a minute.
November 08, 2022
AI Automations at its best
We have implemented it at many places automating task, which require some logical thinking . Its not only perform normal automations, it also uses AI to take decisions for small task. We have transferred our small load to this software and we taking only the complex task. Its data driven, workflows analyzer is also very useful.
- Automation decisions using AI
- Error reduction
- Data analysis
- Workflow analysis
- Implementation takes time
- Less tutorials
November 08, 2022
IBM Cloud Pak - The AI power your Business Need.
IBM Business has helped our team to develop and deploy apps directly to the cloud. It is a good tool because once you develop an app, deployment is the biggest challenge, and this thing is managed by IBM Software with the help of automation. Deployment was so easy for our team.
- AI Powered to help users.
- Open Hybrid cloud platform.
- Business Automation using IBM Watson.
- Achieving Data Fabric thanks to Data Virtualization, Data Integration, and Data Access services.
- Data Governance and Privacy thanks to Watson Knowledge Catalog, IBM Guardium, and Truata Anonymization.
- Operationalizing and Infusing AI with services for no code (AutoAI), low code (SPSS Modeler, Decision Optimization), or pure coding using Notebooks with languages such as Python, Scala, and Java.
November 02, 2022
Design and deploy AI-infused processes more effectively
I use IBM Cloud Pak for Business Automation to help me analyse workflows, extract data, and manage records in my remote organization. I can design AI-infused processes and deploy them as SaaS. Additionally, process mining helps me optimize my processes.
With the help of this product, I am able to analyse workflows and understand how they can be improved. I can also extract data from various sources and manage records effectively. Furthermore, I can design AI-infused processes and deploy them in a cost-effective manner.
- Analyzing workflows and understanding how they can be improved
- Extracting data from various sources
- Deploying processes in a cost-effective manner
- Managing records effectively
- Designing AI-infused processes
- It can be difficult to understand some of the features without prior knowledge
- The interface can be confusing to navigate
- It can be difficult to find certain features
- It would be helpful if there was more guidance or tutorials available
August 09, 2022
User friendly
The software is easy to use and dependable. It's far better than all other business automation tools we tried and is much more user-friendly. We are very happy with it. It's very dependable which is important for my coworkers, clients, and customers on the B2C and B2B sides of the business.
- Automates business operations
- Easy to integrate
- Automation capabilities
- Business processes
- Price
- More notice on product launches
- Videos on features
We're a marketing agency based in Egypt and we manage over +50 leading accounts in the Middle East, We have saved a lot of money and reduced a lot of time by automating most of our daily processes while making sure no human error risk anymore, This led us to seek for evolving our network operations and thanks to Cloud Pak Network Automation we just achieved the zero-touch stage, The third thing is their expertise in AI Technologies and involving it in every tool is making our workflow so much easier and this was one of the reasons we got convinced to switch from AWS to IBM, They have incredible capabilities when it comes to AI/ML and this was one of the factors we're growing faster than ever now.Thanks IBM.
- Decision Management
- Process Mining
- Robotic Process Automation
- Content Services
- Document Processing
- Workflow Automation
- They need to add more in-built workflows
- Needs more OCR Models
- They need to reduce the minimum price
March 08, 2022
IBM Cloud Pak for Business Automation Review
Score 9 out of 10
Vetted Review
Verified User
IBM Cloud Pak for Business Automation is an excellent business digital process tool that helps integrate software components. With its orchestration capability, we were able to create an end-to-end automation platform and effectively analyze workflows. The software helped us to design a machine learning and an AI application using low code tools. This allows us to move fast by assigning bots to reduce repetitive work that helps reduce cost.
- Orchestration of software components.
- Design machine learning and AI application.
- Creates an end-to-end automation platform.
- Build and run application on any Cloud.
- Improves business application.
- Helps to getting deeper insight's.
- Helpa better understands our current application