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IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

Overview

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…

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Recent Reviews

Fantastic Tool.

9 out of 10
September 06, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and …
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Great Enabler.

9 out of 10
September 04, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/cloud-pak…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. With RPA, the solution helps users free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the solution helps clients reduce process completion times, decrease customer wait times, reduce risk, and save thousands of work hours that were then reallocated to higher value work.



IBM Cloud Pak for Business Automation Features

  • Supported: Built-in AI generated recommendations and performance dashboards
  • Supported: Low-code tooling and RPA
  • Supported: Flexible, modular pricing and deployment options
  • Supported: Process mining and modeling

IBM Cloud Pak for Business Automation Video

IBM Cloud Pak for Business Automation Competitors

IBM Cloud Pak for Business Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.

Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.

The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(81)

Attribute Ratings

Reviews

(1-25 of 28)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I selected IBM Cloud Pak for Business Automation over Microsoft Power Automate due to its robust integration capabilities, particularly its seamless integration with our existing tools. IBM's solution excels in handling complex workflows and content collaboration across different departments, aligning closely with our operational needs. While Microsoft Power Automate is user-friendly, it was not as well-suited to our specific workflow complexity and integration requirements.
Lovelee Borgohain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We selected IBM Cloud Pak for Business Automation because it offered the best combination of capabilities and features for our needs. We are particularly impressed with its broad range of capabilities, its content services, document processing, workflow, RPA, process mining, decision management etc. and its tight integration with other IBM products and services that we use regularly.
September 27, 2023

Automation at A Glance

Helena Holt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation and UiPath serve distinct automation purposes. IBM Cloud Pak excels in business process automation, data analytics, and compliance. It suits our agency's SEO content management needs, aligning with existing infrastructure. UiPath specializes in robotic process automation, boasting user-friendliness but not fitting our SEO requirements. The choice depends on specific use cases, and we opted for IBM Cloud Pak to enhance SEO operations.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation has all the feature which an automation package should have. It has features like that can be deployed together to automate processes, protect your business, and extract critical information from your business data. Such features helps IBM Cloud Pak differentiate it self from its competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ICP4BA provides more capabilities towards security, integrations, content management, workflow automation and Case management. Cost is higher compared to other products. Technology is bit older compared to other products. ICP4BA requires more technical expertise.

IBM support is not so good in ICP4BA issues because of lot of components integrated.
Patel Miraj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation ensure we value our continued relevance and we need to stay competitive and more focused and prioritize the transformation and optimization of our business processes. It has saved us time and money to be precise by identifying weakest points in our business processes and discover inefficiencies before they affect our business processes.
Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak helps to connect our apps and data with AI-powered integration across any cloud. Transform our network and evolve to zero-touch operations. Assign tasks to bots and track performance and reduce operational cost while saving thousands of our working hours. Minimizes manual work with straight-through processing which improves our productivity and meet all our clients needs.
Priyah Manisha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've witnessed the power of automation which are time saving and cost effective from the IBM. We've been able to achieve faster digital transformation and operational excellence for a short period of time. I love the power of robust AI/ML for seamless processing and automation which enables us to discover more business automation opportunities. Find any solution to any problem at any time.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This tool has enabled us to save time and we've managed to slash our operating costs by over 65% and improve all our clients services. I love how this tool works to identify automation opportunities from our clients interactions and through the AI insights to build intelligent and effective workflows. Through data analyzing we are able to generate insights that we use to make effective and reliable business decisions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation is easy to use and supports data from multiple sources. It makes a workflow simple and easy to manage and track. You can build easy automation which can help you save time and money. The dashboard is simple and easy to use. It gives very high visibility into the whole tasks and you can prioritize.
August 09, 2022

User friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM is much more user-friendly, competitors that we looked at had software that was very confused, hard to understand, and would take a very long time, if even possible, to integrate and wasn't as trustworthy. IBM has been around for a while which is something we also liked and were impressed by.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation has outstanding features that are very easy to use and understand. It can be integrated with a variety of applications within any kind of business to improve process agility and any other operational procedure. Generally, this software is just amazing and suitable for any business that I can recommend to anyone.
Vinay Damle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
1. Ease of use - It is very easy to use and integrate. A junior developer can even follow it without any major learning curve. 2. As per the data load, the services can be scaled up or down. 3. It provides a nice AI platform to automate the data from legacy data systems. 4. Above all, the deployment to the IBM Cloud PAK for Business Automation was very smooth and seamless.
Arunvinodh C | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The deployment of the process was very easy in IBM Cloud Pak for Business Automation when compared to UiPath. The difficult part in UiPath is managing with Orchestrator. One or two support engineers are required to monitor the bot's behavior round the clock. Also, the new orchestrator in UiPath is very difficult and hence we moved to IBM Cloud Pak for Business Automation.
Score 8 out of 10
Vetted Review
Verified User
  • Adobe Business Catalyst (Discontinued)
Better control in operating workflows. Great visibility for monitoring our applications with top-notch reports. The integrations are seamless and easy. The security of the software is fantastic.
February 01, 2022

Fair review

Mohamed Abdelwahed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Better ROI, Cloud Pak for business automation has all the required features in one place and the licensing model is perfect as it can be perpetual not subscription only 'VPC concept is magnificent as I can use VPC in applications then Uninstall and reuse in another application with capabilities to int2witj other IBM applications
ilhan demirci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Automation provides a single-user interface for organizational continuity, reusable skills and assets you can share between applications, and platform resources that drive operational intelligence analytics and insight. In addition, the platform will coordinate its functionality with the current infrastructure--content management for the case management needs of an insurance firm, for instance.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We ended up going with a different solution. IBM Cloud Pak for Business Automation felt like a nice addition to the IBM Cloud bundle, but we were not getting a positive ROI due to its lack of native connectors with non-IBM apps. The AI is definitely a strong point, and probably more advanced than the competition, but the reality is that most of our workflows were still essentially built on predefined rules - and we found that other products were offering a much simpler and transparent experience to do just that.
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