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IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

Overview

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…

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Recent Reviews

Fantastic Tool.

9 out of 10
September 06, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and …
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Great Enabler.

9 out of 10
September 04, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/cloud-pak…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. With RPA, the solution helps users free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the solution helps clients reduce process completion times, decrease customer wait times, reduce risk, and save thousands of work hours that were then reallocated to higher value work.



IBM Cloud Pak for Business Automation Features

  • Supported: Built-in AI generated recommendations and performance dashboards
  • Supported: Low-code tooling and RPA
  • Supported: Flexible, modular pricing and deployment options
  • Supported: Process mining and modeling

IBM Cloud Pak for Business Automation Video

IBM Cloud Pak for Business Automation Competitors

IBM Cloud Pak for Business Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.

Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.

The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(77)

Attribute Ratings

Reviews

(1-25 of 42)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A platform with multiple functions, automations and system monitoring.
  • The components of this software help to obtain results from the first month of its implementation.
  • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Improve response time to targeted processes with AI-based and AI-powered automation methods.
  • Business growth is exponential at a satisfactory rate for the company, this is due to the implementation of this technology in more than seven departments.
  • Automations that directly improve customer processes, reduce errors and increase workflow, such as making refunds.
Lovelee Borgohain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has reduced the time to onboard new customers by 50% by automating the customer onboarding process.
  • Reduced the time to process invoices by 30% and resolved help desk tickets approximately by 25% by automating both processes.
  • We are now able to reduce the errors in order processing by 40% using Cloud Pak.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive: Enhanced efficiency through workflow automation, leading to faster content production.
  • Positive: Improved data-driven decision-making for more effective SEO strategies.
  • Positive: Increased client satisfaction and loyalty due to streamlined processes and better results.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • IBM Cloud Pak for Business Automation can lead to reduced operational costs by automating manual tasks, improving process efficiency, and minimizing errors. An organization might see a significant reduction in labor costs, reduced processing time, and lower error rates.
  • The initial setup and customization of IBM Cloud Pak for Business Automation can involve significant upfront costs, including software licensing, hardware, and IT personnel.
  • The platform can help organizations avoid costly compliance violations and reduce the risk of errors or omissions that could lead to financial penalties.
Patel Miraj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Improves our decision making to be faster and precise.
  • Eliminates tedious and time-consuming tasks to save time.
  • Cut down operational cost by 75%.
Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps to identify best candidates for automation and scale our automation initiatives before investments are carried out.
  • Detects inefficiencies and bottlenecks before affecting business processes.
  • Turn insights into actions, while calculating the expected ROI outcomes.
Priyah Manisha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost.
  • Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently.
  • Reduce human errors by reducing how we manually input data into all our business processes.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Accelerate our digital transformation journey smoothly.
  • Helps us to make our business decisions easy and fast using the AI insights.
  • Improves our business outcomes and productivity by making all our employees get the best business automation opportunities.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We've increased our customer satisfaction score by 80% in less than a month.
  • we discovered and automated over +70 processes that used to be done manually
  • we easily discover automation opportunities through Process Mining
  • We are having a better decision making now thanks to AI and ML
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