Skip to main content
TrustRadius
IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

Overview

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…

Read more
Recent Reviews

Fantastic Tool.

9 out of 10
September 06, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and …
Continue reading

Great Enabler.

9 out of 10
September 04, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/cloud-pak…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Camunda?

Camunda is a process orchestration tool designed to help organizations design, automate, and improve any process. Built for business and IT collaboration using BPMN and DMN standards, Camunda aims to enable seamless integration across endpoints to transform mission-critical processes.

What is ConnectWise PSA?

ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the…

Return to navigation

Product Details

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. With RPA, the solution helps users free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the solution helps clients reduce process completion times, decrease customer wait times, reduce risk, and save thousands of work hours that were then reallocated to higher value work.



IBM Cloud Pak for Business Automation Features

  • Supported: Built-in AI generated recommendations and performance dashboards
  • Supported: Low-code tooling and RPA
  • Supported: Flexible, modular pricing and deployment options
  • Supported: Process mining and modeling

IBM Cloud Pak for Business Automation Video

IBM Cloud Pak for Business Automation Competitors

IBM Cloud Pak for Business Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.

Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.

The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(76)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
In our company we have implemented IBM Cloud Pak for Business Automation(CP4BA) to optimize the way our workflows are being executed and to make more efficient the interaction or dependencies between them. Using Cloud Pak for the document management has helped us to achieve a real positive impact to core business areas and define the path for our next steps. We focused on create workflows for the support processes of the core business processes, this way we use efficiently everyone's time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM tries to offer the best, and this version was no exception. We have firsthand a function to be able to automate business processes with good optimization. IBM Cloud Pak for Business Automation has allowed us to better serve our clients; I like the analytics feature to workflows and orchestration. We have been able to improve internally by being able to have the bots in order to have better results and reduce repetitive tasks, as well as reducing the number of errors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is vitally important to have the best product on the market that it offers us, everything that helps us solve every complication that may arise as each development proceeds. IBM CLOUD PAK FOR BUSINESS AUTOMATION offers excellent functions and automation tools that make life in the company faster and safer, being of high quality and scalable, allowing more stable solutions, never achieved by any human being. Since its implementation we have a better business operation with optimal achievements and achieving good dividends for everyone in the organization, keeping workers and customers in a good state of mind.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize IBM Cloud Pak to streamline operations in webdew. It automates workflows, facilitating efficient project management and content approval across departments like web design, video creation, and marketing. The product also integrates with our existing tools, promoting collaboration and centralizing data. Its analytics and reporting capabilities aid in identifying bottlenecks and optimizing processes, addressing efficiency and integration challenges, and enhancing decision-making.
Lovelee Borgohain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation helps us automate the entire order processing lifecycle, from receiving orders to fulfilling them and shipping the products while automating customer service tasks like responding to customer inquiries and resolving issues. We are still identifying new opportunities to automate our different processes and exploring all of the possibilities of IBM Cloud Pak for Business Automation.
September 27, 2023

Automation at A Glance

Helena Holt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My team uses IBM Cloud Pak for Business Automation to create, manage, and optimize our routine functions including CRM and robust content management tasks. Also, our scope of use extends to the analysis of vast datasets and the curation of actionable insights, management of of complex and unstructured processes. Importantly, we use it to build, deploy and manage application.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our advertising enterprise, we make use of IBM Cloud Pak for Business Automation to streamline SEO operations. It automates content workflows, gives data insights for knowledgeable choices, and aids in record control. The device enhances performance, allows statistics-pushed techniques, and promotes collaboration inside our group. Its scalability contains our enterprise's boom, making it a valuable asset for optimizing SEO efforts.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my organization, we've implemented IBM Cloud Pak for Business Automation to streamline our workflows, manage our documents more effectively, and make data-driven decisions. It's been incredibly valuable in solving issues like optimizing our processes, improving customer engagement, ensuring compliance, and integrating our systems seamlessly. The flexibility of this tool allows us to adapt it to our specific industry needs, ultimately enhancing our efficiency and decision-making processes.
September 06, 2023

Fantastic Tool.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and purchase flows. Use its AI capabilities for real-time analytics to offer personalized experiences where it matters most, easily integrate with CRM systems for a seamless, data-driven approach to manage and enhance customer interactions, improving overall consumer experience and loyalty.
September 04, 2023

Great Enabler.

Sifa Elmas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation via regulatory bodies, making sure that these vendors hava a right to sell, compliance checks with tax authorities making sure that every taxable transaction is well documented, and decision-making internally, reducing time-to-approval.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation has different set of integrated software components to automate work and accelerate business process. It has features like content management, data extraction, process and helps business integrate various software on a single platform. Companies having multiple software and application have issues integrating them and bringing them on the same page. IBM Cloud Pak for Business Automation help business automate these complex issues and create a well-structured mechanism.
August 31, 2023

Amazing Tool

Yavuz Selim Elmas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using IBM Cloud Pak for the purposes of retailer operations where a consistent optimization for consumer journeys are needed in that regard we have been able to personalize marketing campaigns with ultimate aim of winning hard conversions, as well as outlining a seamless journey where consumer can not brake.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have ICP4BA platforms in out customer environments. We have migrated to ICP4BA from IBM FileNet and Case Manager platforms. ICP4BA provides lot of capabilities with seamlessly integrated components.
Patel Miraj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation is well designed to fit in any size of business. I like it's built with simple and user-friendly UI which makes it more easy to use and navigate through. We use this tool to automate all our time-consuming and tedious tasks and create custom workflows that meet all our business needs. It so helpful automation tool because it eliminates inefficiencies and bottlenecks in all our business processes and accelerate business growth. Through the AI-capabilities enhaces our digital transformation and so we are able to achieve operational excellence. Based on the advanced predictive analytics and AI which is turned to accurate and precise insights we are able to make better decisions faster.
Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is an end-to-end automation tool that is designed to automate work and accelerate any business to grow and develop in any environment. It also helps to analyze workflows, design AI-infused apps with low-code tooling and assign tasks to bots and track progress and performance. By this every organization is able to save a lot of time and cut down cost. It also able to minimize manual work with straight-through processing to improve our productivity and meet all our customers needs.
Priyah Manisha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak for Business Automation is utilised company-wide because it's very important to use by helping our business to reduce the amount of time spent on manual processes. The best thing is that it doesn't matter if you're seeking to automate a process between departments or inventory it's done using automation. This has been so much time saving and cost effective. We also use this tool to identify weak spots in all our business processes and get a permanent solution to help optimize our business operations effectively. Boost agility and productivity company-wide.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is my first year using IBM Cloud Pak for Business Automation and basically I am full of praises because I have seen significant improvement in all our business processes. Since we started using this integrated tool we've been able to see our business sales rise and more customers. By streamlining all our business processes, reducing clients wait times and allowing us to focus on getting our product better. The ability to understand quickly to understand how my organization business is performing and identify ways to overcome any any challenges through the robust features like process mining and automation of processes is great. Overall this tool has automated our business processes and accelerated digital transformation growth in all our business depertments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Pak is just a amazing tool with endless possibilities. You can build your hybrid cloud environment powered by extremely great AI. The team at IBM is just there to support you with all your builds and trainings, the support is the best in the market. Its just great for client application, HR onboarding and payroll/finance. The dashboard is very simple and easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hi, I had worked on BPD around 6-7 years ago of version 8.5 with local installation of PD. I am using Cloud Pak to refresh my BPD knowledge. Many things are changed in latest version. Thank you for providing IBM BAW software online (No worries about installation on PC) and giving free access. I am following hiring sample tutorial available on IBM website and creating BPD. The tutorial is very well explain and my hands on practice making me more confident in IBM BAW. I have experience of Java, IBM BPM (BPEL, ESB), WebSphere Process Server. I have some suggestions :-First-> Please extend free access 30 days to 60 days. Second -> Please make more tutorial. Third -> Recently I saw one environment down due to maintenance in IST time zone, so, please provide us access to download snapshot so that we can use the snapshot in another available environment.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have implemented it at many places automating task, which require some logical thinking . Its not only perform normal automations, it also uses AI to take decisions for small task. We have transferred our small load to this software and we taking only the complex task. Its data driven, workflows analyzer is also very useful.
Kanishq Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Business has helped our team to develop and deploy apps directly to the cloud. It is a good tool because once you develop an app, deployment is the biggest challenge, and this thing is managed by IBM Software with the help of automation. Deployment was so easy for our team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use IBM Cloud Pak for Business Automation to help me analyse workflows, extract data, and manage records in my remote organization. I can design AI-infused processes and deploy them as SaaS. Additionally, process mining helps me optimize my processes. With the help of this product, I am able to analyse workflows and understand how they can be improved. I can also extract data from various sources and manage records effectively. Furthermore, I can design AI-infused processes and deploy them in a cost-effective manner.
August 09, 2022

User friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The software is easy to use and dependable. It's far better than all other business automation tools we tried and is much more user-friendly. We are very happy with it. It's very dependable which is important for my coworkers, clients, and customers on the B2C and B2B sides of the business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're a marketing agency based in Egypt and we manage over +50 leading accounts in the Middle East, We have saved a lot of money and reduced a lot of time by automating most of our daily processes while making sure no human error risk anymore, This led us to seek for evolving our network operations and thanks to Cloud Pak Network Automation we just achieved the zero-touch stage, The third thing is their expertise in AI Technologies and involving it in every tool is making our workflow so much easier and this was one of the reasons we got convinced to switch from AWS to IBM, They have incredible capabilities when it comes to AI/ML and this was one of the factors we're growing faster than ever now.Thanks IBM.
Alexandra Vagas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
IBM Cloud Pak for Business Automation is an excellent business digital process tool that helps integrate software components. With its orchestration capability, we were able to create an end-to-end automation platform and effectively analyze workflows. The software helped us to design a machine learning and an AI application using low code tools. This allows us to move fast by assigning bots to reduce repetitive work that helps reduce cost.
Return to navigation