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IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

Overview

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…

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What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/cloud-pak…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. With RPA, the solution helps users free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the solution helps clients reduce process completion times, decrease customer wait times, reduce risk, and save thousands of work hours that were then reallocated to higher value work.



IBM Cloud Pak for Business Automation Features

  • Supported: Built-in AI generated recommendations and performance dashboards
  • Supported: Low-code tooling and RPA
  • Supported: Flexible, modular pricing and deployment options
  • Supported: Process mining and modeling

IBM Cloud Pak for Business Automation Video

IBM Cloud Pak for Business Automation Competitors

IBM Cloud Pak for Business Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.

Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.

The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(76)

Reviews

(1-25 of 42)

Great platform although hard to implement because of product issues

Rating: 6 out of 10
April 10, 2024
GL
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • Workflow management
  • Document management
  • Indicators and Data Analytics with BAI
Cons
  • Clear and updated techincal documentation for partners
  • Provide workshops to guarantee a succesful assesment for license scopes in order to fulfill client expectations
  • Extensive test of different configuration implementations of CP4BA on Azure
  • Having more Success Cases which give a clear scope of the platform by showing all the components interactions.

It is the platform that reduces errors by more than 90%.

Rating: 10 out of 10
December 17, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
5 years of experience
  • Trained artificial intelligence.
  • Analysis of data.
  • Automate business processes.
  • Cloud platform.
  • Bot presentation.
Cons
  • Affordable software for any business.
  • Great design, understandable.
  • Remote monitoring.

Convenient, versatile and powerful tool for automating your organization.

Rating: 10 out of 10
December 14, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
4 years of experience
  • Supreme automation, achieving great workflow.
  • Trained and attentive technical service.
  • Artificial Intelligence verified.
  • Easy to implement and use tool.
  • Good price, you will not lose your money.
  • It integrates very well.
Cons
  • For small entrepreneurs it is somewhat difficult to understand at first, which is why the training must be greater.
  • They need to improve the boards.
  • The IBM team needs to provide a better training plan.

Streamlining Operations and Driving Growth with IBM

Rating: 9 out of 10
October 06, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • It efficiently automates complex workflows, reducing manual tasks and improving process efficiency.
  • Facilitates seamless collaboration and content approval, crucial for video creation and marketing campaigns.
  • Integrating with our existing tools, it centralizes data, fostering cross-functional collaboration and data consistency.
Cons
  • Enhanced user onboarding and training resources would benefit users in utilizing the platform's full potential.
  • More flexibility in customization options for specific business needs would be valuable.
  • Streamlining and simplifying the user interface could enhance overall user experience.

Achieve efficiency and growth with IBM Cloud Pak for Business Automation

Rating: 9 out of 10
September 29, 2023
LB
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • Helped us automate manual tasks and streamline workflows, which has ultimately resulted in major efficiency gains.
  • Reduced errors by automating tasks that are prone to human error and helped us identify areas for improvement.
  • Helped us automate finance tasks like AP, AR and financial reporting and enabled us to close our books more quickly.
Cons
  • Would appreciate it if the user interface gets simplified and more user-friendly.
  • Should improve the debugging experience by adding features such as step-by-step debugging, breakpoints and watchpoints.
  • While automating complex workflows, its performance is a bit slow.

Automation at A Glance

Rating: 9 out of 10
September 27, 2023
HH
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • Build, deploy, and manage application
  • Create, manage and optimize business processes
  • Overall automation of workflow process
Cons
  • Improvement on user interface for easy navigation
  • Advanced setup and configuration program
  • Improved documentation style
  • Pricing adjustment

IBM Cloud Pak's Impact on Our Agency.

Rating: 10 out of 10
September 25, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • The tool automates content creation and approval workflows, ensuring timely publication and reducing manual bottlenecks.
  • It provides in-depth SEO data analysis, allowing us to identify high-performing keywords and track website performance.
  • Routine SEO tasks like link checking and site audits can be automated, saving time and ensuring consistency.
Cons
  • The user interface could be more intuitive, making it easier for non-technical team members to navigate and utilize its full potential.
  • More flexibility in customizing workflows and reports to align with specific SEO processes and client needs would be beneficial.
  • Enhanced mobile accessibility would allow team members to manage tasks and access data on the go.

Streamlining Business with IBM Cloud Pak: A Journey to Efficiency

Rating: 7 out of 10
September 13, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Workflow Automation
  • Document and Content Management
  • Decision Management
  • Customer Engagement
  • Compliance and Governance
  • Analytics and Reporting
Cons
  • User Interface Complexity
  • Integration Challenges
  • Customization
  • Scalability

Fantastic Tool.

Rating: 9 out of 10
September 06, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Easy Integration into CRM.
  • Data-Driven Approach.
  • AI Capabilities.
Cons
  • Better UX.
  • Cost Efficacy.
  • Compatibility with New Players in the Market.

Great Enabler.

Rating: 9 out of 10
September 04, 2023
SE
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • File Check.
  • Documentation Control.
  • Ease the Traffic.
Cons
  • Cost Consideration.
  • Customization Flexibility.
  • Less complexity.

IBM Cloud Pak - an excellent tool for Business enhancement

Rating: 8 out of 10
September 01, 2023
DR
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • business automation
  • integration of various applications
  • plug and play nodes.
Cons
  • less complication
  • create more user-friendly approach.
  • graphical user interface can be improved
  • storage can be improved.

Amazing Tool

Rating: 9 out of 10
August 31, 2023
YS
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Supply Chain Optimization
  • Retailer Engagement
  • Vendor Management
Cons
  • Customization is limited
  • Definitely more expensive
  • Not easy to navigate

ICP4BA is a great product to manage and build solutions for Content, Workflow, Automation, AI and more..

Rating: 10 out of 10
May 05, 2023
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
10 years of experience
  • Automated Document Processing
  • Business Automation Insights
  • IBM Case workflow solutions
  • Coach UI design in Case pages
Cons
  • More API for integrated components to communicate the data and events internally
  • Improve administration tools
  • Improve UI of the admin consoles

Best-in-class Cloud Pak Automation tool, automate repetitive and tedious tasks to save time and money. Kudos to the unparalleled customer service team.

Rating: 10 out of 10
January 27, 2023
PM
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • AI-powered capabilities helps us to achieve the best operational excellence.
  • Decisions management enables us to make better and fast decisions.
  • We are able to understand our customers because, based on the advanced predictive analytics combined with AI turns insights into personalized customer actions.
  • Workflow management empowers our employees with a 360-degree view of data and metrics to improve our workflow.
Cons
  • At the moment everything seems to be working on the right direction but it would be more appreciated if they would add more pre-built workflows to help save time and discover new automation opportunities.
  • Training is kinda also stiff especially for the non-technical.

Improves our Marketing experience by identifying the best automation for our business. Saves time and cost for both clients and us by letting bots do the work.

Rating: 10 out of 10
January 24, 2023
TM
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Minimizes manual work with straight-through processing to improve productivity.
  • Simplify complex workflows, including manual task's.
  • Improves our decision making.
  • Build low-code and no-code apps with AI and deep ML capabilities.
Cons
  • Poor online documentation. It requires a highly skilled professional to develop and maintain the platform.
  • The costs associated with minimally viable implementation is above our expectations.

Built for speed and efficiency. Power of AI/ML for strong digital transformation and business automation.

Rating: 10 out of 10
January 15, 2023
PM
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Revenue increase tremendously. Through effective automation of all our business processes.
  • IBM Cloud Pak for Business Automation is easy-to-use solution basically built for any size of organization.
  • Excellent solution for making the most of our IT investments and maximizing the return on our data.
  • Helps us to analyze complex workflow for all our clients.
Cons
  • Implementation and configuration can be off-putting because of how complex it seems. Training is needed.
  • Price is another draw back we face sometimes.

Through powerful AI workflow automation opportunity helps us to accelerate business digital transformation.

Rating: 10 out of 10
January 06, 2023
KD
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
Cons
  • At times we have large dataset and workload goes heavier hence it starts freezing and crushing at times. Hope this is solved on time.
  • Should add more pre-built workflows to help us by saving working hours and discovering new automation opportunities.

IBM Cloud Pak for Business Automation review

Rating: 10 out of 10
December 30, 2022
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • Dashboard
  • Integration of AI and insights
  • Data management
Cons
  • More formats of data support
  • Role based access control
  • Customize reports scheduling

AI Automations at its best

Rating: 7 out of 10
November 08, 2022
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
1 year of experience
  • Automation decisions using AI
  • Error reduction
  • Data analysis
  • Workflow analysis
Cons
  • Implementation takes time
  • Less tutorials

IBM Cloud Pak - The AI power your Business Need.

Rating: 8 out of 10
November 08, 2022
KG
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • AI Powered to help users.
  • Open Hybrid cloud platform.
  • Business Automation using IBM Watson.
Cons
  • Achieving Data Fabric thanks to Data Virtualization, Data Integration, and Data Access services.
  • Data Governance and Privacy thanks to Watson Knowledge Catalog, IBM Guardium, and Truata Anonymization.
  • Operationalizing and Infusing AI with services for no code (AutoAI), low code (SPSS Modeler, Decision Optimization), or pure coding using Notebooks with languages such as Python, Scala, and Java.

Design and deploy AI-infused processes more effectively

Rating: 8 out of 10
November 02, 2022
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
2 years of experience
  • Analyzing workflows and understanding how they can be improved
  • Extracting data from various sources
  • Deploying processes in a cost-effective manner
  • Managing records effectively
  • Designing AI-infused processes
Cons
  • It can be difficult to understand some of the features without prior knowledge
  • The interface can be confusing to navigate
  • It can be difficult to find certain features
  • It would be helpful if there was more guidance or tutorials available

User friendly

Rating: 10 out of 10
August 09, 2022
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
5 years of experience
  • Automates business operations
  • Easy to integrate
  • Automation capabilities
  • Business processes
Cons
  • Price
  • More notice on product launches
  • Videos on features

IBM Cloud Pak for Business Automation Review

Rating: 9 out of 10
March 08, 2022
AV
Vetted Review
Verified User
IBM Cloud Pak for Business Automation
3 years of experience
  • Orchestration of software components.
  • Design machine learning and AI application.
  • Creates an end-to-end automation platform.
  • Build and run application on any Cloud.
Cons
  • Improves business application.
  • Helps to getting deeper insight's.
  • Helpa better understands our current application
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