Skip to main content
TrustRadius
IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

Overview

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…

Read more
Recent Reviews

Fantastic Tool.

9 out of 10
September 06, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and …
Continue reading

Great Enabler.

9 out of 10
September 04, 2023
Incentivized
IBM Cloud Pak for Business Automation streamlined ecommerce clientele approval processes in our company by automating document validation …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/cloud-pak…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Camunda?

Camunda is a process orchestration tool designed to help organizations design, automate, and improve any process. Built for business and IT collaboration using BPMN and DMN standards, Camunda aims to enable seamless integration across endpoints to transform mission-critical processes.

What is ConnectWise PSA?

ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the…

Return to navigation

Product Details

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. With RPA, the solution helps users free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the solution helps clients reduce process completion times, decrease customer wait times, reduce risk, and save thousands of work hours that were then reallocated to higher value work.



IBM Cloud Pak for Business Automation Features

  • Supported: Built-in AI generated recommendations and performance dashboards
  • Supported: Low-code tooling and RPA
  • Supported: Flexible, modular pricing and deployment options
  • Supported: Process mining and modeling

IBM Cloud Pak for Business Automation Video

IBM Cloud Pak for Business Automation Competitors

IBM Cloud Pak for Business Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.

Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.

The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(77)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
  • Workflow management
  • Document management
  • Indicators and Data Analytics with BAI
  • Clear and updated techincal documentation for partners
  • Provide workshops to guarantee a succesful assesment for license scopes in order to fulfill client expectations
  • Extensive test of different configuration implementations of CP4BA on Azure
  • Having more Success Cases which give a clear scope of the platform by showing all the components interactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Trained artificial intelligence.
  • Analysis of data.
  • Automate business processes.
  • Cloud platform.
  • Bot presentation.
  • Affordable software for any business.
  • Great design, understandable.
  • Remote monitoring.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Supreme automation, achieving great workflow.
  • Trained and attentive technical service.
  • Artificial Intelligence verified.
  • Easy to implement and use tool.
  • Good price, you will not lose your money.
  • It integrates very well.
  • For small entrepreneurs it is somewhat difficult to understand at first, which is why the training must be greater.
  • They need to improve the boards.
  • The IBM team needs to provide a better training plan.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It efficiently automates complex workflows, reducing manual tasks and improving process efficiency.
  • Facilitates seamless collaboration and content approval, crucial for video creation and marketing campaigns.
  • Integrating with our existing tools, it centralizes data, fostering cross-functional collaboration and data consistency.
  • Enhanced user onboarding and training resources would benefit users in utilizing the platform's full potential.
  • More flexibility in customization options for specific business needs would be valuable.
  • Streamlining and simplifying the user interface could enhance overall user experience.
Lovelee Borgohain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Helped us automate manual tasks and streamline workflows, which has ultimately resulted in major efficiency gains.
  • Reduced errors by automating tasks that are prone to human error and helped us identify areas for improvement.
  • Helped us automate finance tasks like AP, AR and financial reporting and enabled us to close our books more quickly.
  • Would appreciate it if the user interface gets simplified and more user-friendly.
  • Should improve the debugging experience by adding features such as step-by-step debugging, breakpoints and watchpoints.
  • While automating complex workflows, its performance is a bit slow.
September 27, 2023

Automation at A Glance

Helena Holt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Build, deploy, and manage application
  • Create, manage and optimize business processes
  • Overall automation of workflow process
  • Improvement on user interface for easy navigation
  • Advanced setup and configuration program
  • Improved documentation style
  • Pricing adjustment
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The tool automates content creation and approval workflows, ensuring timely publication and reducing manual bottlenecks.
  • It provides in-depth SEO data analysis, allowing us to identify high-performing keywords and track website performance.
  • Routine SEO tasks like link checking and site audits can be automated, saving time and ensuring consistency.
  • The user interface could be more intuitive, making it easier for non-technical team members to navigate and utilize its full potential.
  • More flexibility in customizing workflows and reports to align with specific SEO processes and client needs would be beneficial.
  • Enhanced mobile accessibility would allow team members to manage tasks and access data on the go.
September 06, 2023

Fantastic Tool.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy Integration into CRM.
  • Data-Driven Approach.
  • AI Capabilities.
  • Better UX.
  • Cost Efficacy.
  • Compatibility with New Players in the Market.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • business automation
  • integration of various applications
  • plug and play nodes.
  • less complication
  • create more user-friendly approach.
  • graphical user interface can be improved
  • storage can be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automated Document Processing
  • Business Automation Insights
  • IBM Case workflow solutions
  • Coach UI design in Case pages
  • More API for integrated components to communicate the data and events internally
  • Improve administration tools
  • Improve UI of the admin consoles
Patel Miraj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • AI-powered capabilities helps us to achieve the best operational excellence.
  • Decisions management enables us to make better and fast decisions.
  • We are able to understand our customers because, based on the advanced predictive analytics combined with AI turns insights into personalized customer actions.
  • Workflow management empowers our employees with a 360-degree view of data and metrics to improve our workflow.
  • At the moment everything seems to be working on the right direction but it would be more appreciated if they would add more pre-built workflows to help save time and discover new automation opportunities.
  • Training is kinda also stiff especially for the non-technical.
Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Minimizes manual work with straight-through processing to improve productivity.
  • Simplify complex workflows, including manual task's.
  • Improves our decision making.
  • Build low-code and no-code apps with AI and deep ML capabilities.
  • Poor online documentation. It requires a highly skilled professional to develop and maintain the platform.
  • The costs associated with minimally viable implementation is above our expectations.
Priyah Manisha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Revenue increase tremendously. Through effective automation of all our business processes.
  • IBM Cloud Pak for Business Automation is easy-to-use solution basically built for any size of organization.
  • Excellent solution for making the most of our IT investments and maximizing the return on our data.
  • Helps us to analyze complex workflow for all our clients.
  • Implementation and configuration can be off-putting because of how complex it seems. Training is needed.
  • Price is another draw back we face sometimes.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
  • At times we have large dataset and workload goes heavier hence it starts freezing and crushing at times. Hope this is solved on time.
  • Should add more pre-built workflows to help us by saving working hours and discovering new automation opportunities.
Kanishq Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • AI Powered to help users.
  • Open Hybrid cloud platform.
  • Business Automation using IBM Watson.
  • Achieving Data Fabric thanks to Data Virtualization, Data Integration, and Data Access services.
  • Data Governance and Privacy thanks to Watson Knowledge Catalog, IBM Guardium, and Truata Anonymization.
  • Operationalizing and Infusing AI with services for no code (AutoAI), low code (SPSS Modeler, Decision Optimization), or pure coding using Notebooks with languages such as Python, Scala, and Java.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Analyzing workflows and understanding how they can be improved
  • Extracting data from various sources
  • Deploying processes in a cost-effective manner
  • Managing records effectively
  • Designing AI-infused processes
  • It can be difficult to understand some of the features without prior knowledge
  • The interface can be confusing to navigate
  • It can be difficult to find certain features
  • It would be helpful if there was more guidance or tutorials available
August 09, 2022

User friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automates business operations
  • Easy to integrate
  • Automation capabilities
  • Business processes
  • Price
  • More notice on product launches
  • Videos on features
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Decision Management
  • Process Mining
  • Robotic Process Automation
  • Content Services
  • Document Processing
  • Workflow Automation
  • They need to add more in-built workflows
  • Needs more OCR Models
  • They need to reduce the minimum price
Alexandra Vagas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Orchestration of software components.
  • Design machine learning and AI application.
  • Creates an end-to-end automation platform.
  • Build and run application on any Cloud.
  • Improves business application.
  • Helps to getting deeper insight's.
  • Helpa better understands our current application
Return to navigation