IBM Cloud Virtual Servers Reviews

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Score 7.4 out of 101

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Reviews (1-17 of 17)

Jeff Chow profile photo
Score 10 out of 10
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This is our main server that our company uses to provide services to our libraries. It is being used as a website, email server, database, and mobile app server. The email serving part is unique to cloud servers. Most other major cloud providers (Google, AWS) don't allow creating email servers on their virtual servers. This is a key issue for us since we send email to library patrons to help them keep track their library circulations.
  • An email server is allowed, and in particular, on port 25.
  • Able to create a backup server and power it off until needed.
  • Reasonably priced compared to the other major cloud services.
  • Don't know if this is possible, but I'd like to make a snapshot of my current server for backup purposes. Unfortunately a snapshot takes too long (too many hours), and our server can't be off for more than a few hours at a time.
It's well suited as an email server to subscribed users. I can't think of a scenario that I wouldn't recommend an IBM virtual server. It's quick to create, reasonably priced and offers good support.
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Marcus Streips profile photo
November 11, 2019

Virtual Servers Review

Score 7 out of 10
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It is being used by the Berkeley MIDS program (Masters of Information and Data Science) as part of the deep learning on the cloud and on the edge curriculum.
  • Nice offering of different compute capabilities.
  • Good CLI.
  • Easy to understand UI.
  • Can't suspend billing when not using VMs.
  • Configuration can be difficult for storage and network.
I believe it has a lot of customization and flexibility and should be explored when compared to GCP, Azure, and AWS.
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David J. Salazar profile photo
Score 10 out of 10
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We use IBM Cloud, its virtual servers and an approximately 15 IBM services and microservices. We have used and built on Bluemix, both for testing and evaluation of code efficiency, as well as for cost evaluation and estimation of budgets.

We have also built final solutions in the IBM cloud for third parties, reducing costs (compared to similar services in AWS and Azure).
  • Easy customization and configuration of a virtual server.
  • Easy and fast delivery of generated service
  • Security, firewall and incredible capabilities to link to other IBM services and microservices
  • It is necessary to verify that the DNS has been correctly generated since if there are errors.
  • There is a type of deploy that does not allow to increase the details of the already generated.
When you need to create tests with a service type or server-specific configuration. You can create your own programming stack and custom scenarios.
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John Reeve profile photo
Score 7 out of 10
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IBM Cloud recently acquired SoftLayer, and so we became an IBM customer. We are using their virtual servers primarily for web servers and job queues.
  • Servers are deployed quickly after ordering them
  • They do a good job notifying us of pending maintenance
  • Servers are fast and reliable
  • The private network across their data centers is great
  • They are aggressively decommissioning services and data centers and forcing us to migrate relatively new servers to other data centers
  • They could respond more quickly to tickets/cases
They are very well suited for web application environments and job queues, which is what we are using them for. If you need more sys admin assistance they are not a good fit because they expect you to do most of the server configuration. Their support can be very hands-off at times and has become even more so with the transition from SoftLayer to IBM.
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Score 8 out of 10
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All of our servers are on the cloud, and that is IBM's cloud. As of today, we have 102 virtual servers, along with the associated required storage. In our case, storage is our largest cloud investment since our business is to host a data-crunching application to help our clients and utilities, make sense and act upon their customers' incoming smart meter data.
  • Storage that provides high IOPS at a cost-effective rate. We evaluated other offerings this summer, in particular, AWS and Microsoft, and their high-IOPS disks were more expensive than IBM's.
  • Automated deployment of new virtual servers and their storage is simplified by an API which we leverage using Ansible.
  • In our tier, support is timely.
  • Billing is complicated and unclear. It can be difficult to determine exactly how much each instance costs, and grouping them is also difficult (we need to charge different machines to different internal departments, and while we have resorted to using labels in the server names, we are not able to do that with storage).
  • Their firewall options are not user-friendly nor very cost-effective. We use their Vyatta offering and, though it is an operating system rooted in free software, it is expensive. It is difficult to manage as well as its mgmt is done exclusively via a hard-to-learn text-only hierarchical configuration.
Well suited: Environments with a high volume of storage-intensive processes which require high IOPS disks. Less appropriate: If bare metal servers are required, they can be expensive. Also, operations that require constant networking changes might find easier ways to do it.
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Score 6 out of 10
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We host several services such as a development server, management
software, etc. It is basically the pool for our shared information and
  • They are always online and there is not so much trouble to connect and use.
  • You can almost immediately use a new server.
  • There is a lot of flexibility on the hardware one can use.
  • We had trouble using the copy of the virtual server we made. So we had to reconfigure it from scratch.
  • It would be good if one could dynamically change the hardware’s characteristics without having to reset the whole server.
  • We have been struggling with the new UI. When it changed from Softlayer to IBM cloud. We experience difficulties getting used to the new interface, the customer service also was slower and sometimes even incorrect since they gave us a solution from the last UI which did not longer work.
  • Also, the new webpage is not as responsive as it should. Sometimes it takes a lot of time to load, or one needs to reload in order to see the changes.
Before the transition from SoftLayer to IBM Cloud, we were
extremely satisfied. The customer service was fast, and it solves the problems immediately.
Our opinion has shifted lately since customer service is not as quick as we
wished. Sometimes we fix a simple problem in 2 days because the tickets get
solved the next day. We even complain due to this situation. Still, we
find the servers reliable and we understand that the transition period can be overwhelming,
so we hope the situation gets back to normal in the coming months.
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Score 6 out of 10
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We manage infrastructure for several clients, and the ones that use IBM Cloud use it exclusively and across the whole organization. We use IBM Cloud services to provide service for their web/mobile application's backend. This includes APIs, internal processes, networking, continuous integration, and continuous delivery workflows, testing, and several environments; among other things. We design, implement, and use these features, providing support for the full extent of their infrastructure.
  • $1000/month credit for IBM Cloud services.
  • Support for modern technologies.
  • Well performing hardware.
  • Very limited integration for non-IBM Cloud tooling.
  • Expensive price per hour.
  • Server provisioning times that make CI/CD unusable.
I think IBM Cloud is well suited for processing tasks that receive few updates, or production servers that don't use a modern development system. On the other hand, any consumer application that follows current DevOps, continuous integration, or continuous delivery systems, is rendered unusable by the server provisioning time. These times being 150 more than the competition is unacceptable in my opinion.
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Score 8 out of 10
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At first, we used the service for a single project which helped me decide to use it for all of our projects now. Plus, I didn't expect the better features they had which helped me to lessen our expenses. I have not had any issues so far with them.
  • User-friendly
  • Less Cost
  • Better Options
  • Customer Support Options
  • Knowledge Base is Confusing Sometimes
  • Email Support
It is a good option for those well experienced in cloud servers like me to use them for virtual needs. Plus, you can select options with fewer technical needs when doing configurations. I mean, less CMD and SSH use which is beneficial to me and less work for small ones.
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Score 6 out of 10
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It is mainly being used in data science and actuarial departments for heavyweight modelling where either high memory or large CPU requirements (or both) are required.
  • A broad range of setup options, so we can choose the right CPU/RAM for the run at hand, which makes things more cost-effective.
  • Data security is important to us, being able to choose a server location helps with giving assurance that the data will be looked after appropriately.
  • The cloud site is extremely well set out, it is very easy to quickly spec out and cost a VM.
  • When launching a VSI it's not always obvious how far progressed or how long we will have to wait.
  • It's also not 100% clear when billing starts and stops.
  • It would be great to have a few "works out of the box" configurations, with sensible defaults so that inexperienced users can quickly launch a windows instance to run a heavy model without having to worry about getting config exactly right. "too many options".
IBM Cloud Virtual Servers are well suited if you know what you're doing or have used a cloud service before. It is not well suited if you are new to doing this or don't have a coach nearby.
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Score 10 out of 10
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Review Source
We are a managed service provider. We use IBM Cloud Virtual Servers for customer's resources as well as our own resources, such as applications, databases, media, files, etc.
  • IBM Cloud Virtual Servers use the same back-end infrastructure as the IBM Cloud Bare Metal Server. This means, they basically perform better than the usual virtual servers from other vendors.
  • Free 250 GB Bandwidth is very low. It should be at least 500 GB, if not 5TB/20TB like Bare Metal Server.
  • Currently, it's not possible to scale the storage (boot and secondary). We manually need to add higher capacity storage, and then we need to move the data there and remove the old storage, which is really not convenient. Yes, we have the option to use NFS/Object/Block Storage, but they are expensive, and they are not supported as a boot device.
  • No LVM Support when provisioning a new VSi.
If your budget is limited, or you need to host a small application this is good. Also for testing purposes, hourly VSi is very good. If you need lots of local storage, this may not be the product for you.
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No photo available
Score 8 out of 10
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Verified User
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We use IBM Cloud Virtual Servers to host different web-based systems. It is used across the whole organization and we deploy solutions for customers/third parties on it. We mostly use virtual servers and also utilize some of the IBM Watson services.
  • API for creating/managing services
  • Datacenter location variety
  • Risk of total virtual server loss due to failures
IBM Cloud Virtual Servers is well suited for deployment of public-facing systems that may need to scale/increase capacity at any point in time.
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Scott Galvin profile photo
Score 8 out of 10
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Verified User
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The use of IBM Cloud Virtual Servers was organization-wide; for development, testing, and production. We also ran multiple types of workloads, such as website hosting, email, our internal wiki, backups, and DNS. The problem it solved was the speed at which we could deploy additional servers, compared to filing a request with an IT department.
  • SSL Certificate issuance is virtually seamless.
  • The 4 distributions of Linux offered were great for the individual needs of groups within our company; for example if a particular product required Red Hat, it wasn't a problem that we had everything else running on Debian.
  • Fine grained controls such as the ability to select the speed of the Ethernet interface are exclusive to the IBM Cloud offering.
  • Ability to quickly clone an existing VM instance.
  • Many services, such as Cloud Internet Services, are marked up resold services from another provider, in this case, CloudFlare.
  • The number of services available through the Catalog can become overwhelming.
If you're already a customer of IBM, or using an IBM product through an ASP or reseller, or you need access to the hundreds of services IBM provides, it's a great place to build out your infrastructure.

If you're an established company slowly adding VMs, a smaller provider in the vast digital ocean of choices may be better.
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Yasser Gohar Al Baraka profile photo
Score 10 out of 10
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Verified User
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We use virtual servers in the entire organization, and we use them to process vehicle tracking data and show results instantly on the customer portal. IBM servers have helped us deliver direct service to nearly 5,000 customers on a regular and consistent basis. This is in addition to accurate synchronization in operations
  • Absolutely superb availability.
  • Ease and efficiency of technical support.
  • A set of workable and immediate alternatives.
  • Integrate all server operations in one place, making it easier for the client to handle the server centrally (instead of switching between two sites).
It is very convenient for all services that rely on instantaneous and fast interaction.
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KAWIRA NJERU profile photo
February 14, 2019

Winning with IBM cloud!!

Score 10 out of 10
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The IBM Cloud Virtual Servers was recommended to one of my clients and worked for them as a cheaper option in acquiring space without having to spend budgets on hardware acquisitions and maintenance. The focus was on reducing CAPEX which was achieved through the cloud offering.
  • They allow for capacity on demand therefore saving the clients money.
  • The flexibility of access to data that enables the client to access data anywhere anytime.
  • The user does not have to worry about bandwidth for data access which is something other providers charge for
  • The ease with which data is restored
IBM Cloud Virtual Servers is well suited for small organizations where Capex is a challenge.
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No photo available
Score 8 out of 10
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Extensive use for IBM Cloud deployments for CPQ and CLM enterprise capabilities
  • scalability is very strong.
  • monitoring is good, but could be improved with more stats.
  • access groups
  • resource groups
  • monitoring
  • Some API services are very immature
Very good as compared to Azure or AWS for most capabilities
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Score 8 out of 10
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We use IBM Cloud Virtual Servers for IT department purposes serving the whole organization. Also we use VMs to offer to the market IaaS plus managed services.

For IT, the main reason we use it is to scale out different platforms and cost control.
  • Provisioning is fast
  • Management console is practical and mostly fulfills our needs
  • In general, expand system information regarding resources usage and trends
It’s a great product for general purpose VMs. For SAP workloads need to have more certified options to avoid jumping to a bigger VMs
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Score 8 out of 10
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Our organization uses SoftLayer [now called IBM Cloud Virtual Servers] for utilizing bare-metal and cloud servers. Our website, applications, and monitoring agents all run off of these servers that allow us to provide services and do business between our customers. With that, we do recommend our clients to use software to host their websites, applications, email, etc. as well for their needs.
  • VPN with private network/OOB access.
  • Site-to-Site IPSec VPN.
  • Bare metal server setup!
  • IP Subnetting on private side
  • Better monitoring on connections with their load balancers.
  • Slow resolution for hardware issues such as power failure, loose network connection, etc.
The basics such as: offer redundant supplies, offer bonded interfaces, RAID, OOB/Console, Easy Network/IP Changes, VPN access, etc., are available. The fact that SoftLayer [now called IBM Cloud Virtual Servers] has a very redundant network with customization via VLAN and allows for customization of server specs and architecture design. Most highly available applications can be scaled up/down via SoftLayer and allows your architecture to grow as your business/traffic grows.
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IBM Cloud Virtual Servers Scorecard Summary

Feature Scorecard Summary

Service-level Agreement (SLA) uptime (14)
Dynamic scaling (12)
Elastic load balancing (10)
Pre-configured templates (9)
Monitoring tools (14)
Pre-defined machine images (11)
Operating system support (14)
Security controls (13)

About IBM Cloud Virtual Servers

Build on a legacy of excellence.

IBM Cloud virtual server environments deliver true, cloud-native solutions that work across public, private and hybrid deployments. Get the cost-savings, control, and visibility that is needed with a variety of flexible provisioning and pricing options, including single and multi-tenant environments, hourly and monthly pricing, reserved capacity terms and spot billing. When you build with IBM Cloud virtual servers, you build on a legacy of excellence. Our elastic infrastructure, globally distributed data centers and premium services will bring your data to life no matter where it resides.

Smart provisioning
Customize with a variety of virtual server instances and billing options. Rapidly scale up or down, on-demand. Stay open with no vendor lock-ins, and reply on complete integration with new and traditional architectures.

Highly distributed
Access a globally distributed network of modern data centers with built in high-availability and security, inbound public bandwidth and high-speed private network options, public and private network ports, fast data ingest offerings, geographically redundant DNS, and dual-stack IP capabilities.

Advanced essentials
Build blended hybrid environments with predictability and confidence. Create new solutions that interact with existing infrastructure and applications. Access a variety of network choices and powerful AI solutions designed to put data to work.

IBM Cloud Virtual Servers Features

Infrastructure-as-a-Service (IaaS) Features
Has featureService-level Agreement (SLA) uptime
Has featureDynamic scaling
Has featureElastic load balancing
Has featurePre-configured templates
Has featureMonitoring tools
Has featurePre-defined machine images
Has featureOperating system support
Has featureSecurity controls
Additional Features
Has featureRemote management
Has featureVirtual GPU support
Has featureSuspend billing
Has featureFlexible instance options
Has featureSpot pricing
Has featurePlacement groups for high-availability

IBM Cloud Virtual Servers Video

Flexible provisioning is key with IBM Cloud virtual servers. Choose from single and multi-tenant environments with hourly and monthly billing options, transient "spot" environments for on-the-fly resources at lower costs, and reserved environments for guaranteed capacity that's all yours.

IBM Cloud Virtual Servers Downloadables

IBM Cloud Virtual Servers Integrations

VMware ESXi, VMware vSphere on IBM Cloud, McAfee Total Protection, Microsoft SQL Server, MongoDB, Veeam Backup & Replication, CENT OS, CloudLinux, Debian, FreeBSD, Microsoft, Red Had, Ubuntu, Vyatta Virtual Router Appliance, Citrix XenServer, Microsoft Hyper-V, Virtuozzo, APF Software Firewall, Microsoft Windows Firewall, Basho Riak, IBM Cloud Analytics, My SQL, Fantastico, RVSkin, Softaculous, R1Soft Server Backup Manager Enterprise, Netapp ONTAP Select, OSNEXUS QuantaStor

IBM Cloud Virtual Servers Competitors

AWS EC2 Virtual Servers, Google Compute Engine Virtual Machines, Microsoft Azure Virtual Machines


Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
EditionPricing DetailsTerms
IBM Cloud Public Virtual Serversstarting at $0.038per hour
IBM Cloud Dedicated Virtual Serversstarting at $0.22per hour
IBM Cloud Public Virtual Serversstarting at $25.21per month
IBM Cloud Dedicated Virtual Serversstarting at $149.00per month
IBM Cloud Transient Virtual Serversstarting at $0.01per hour
IBM Cloud Reserved Virtual Serversstarting at $0.02per hour
IBM Cloud Reserved Virtual Serversstarting at $13.27per month

IBM Cloud virtual servers include 250 GB of outbound public bandwidth, unmetered inbound public bandwidth, and unmetered private and management network bandwidth.

IBM Cloud Virtual Servers Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

IBM Cloud Virtual Servers Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, CENTOS/Linux, Debian GNU/Linux, Red Hat/Linux, Ubuntu/Linux
Mobile Application:Mobile Web