April 12, 2016
Score 9 out of 10
Read Lori Lambert's full review
Support Headcount Required
5 - We have one IT person who provides support for the backend database and connection to Cognos, as well as creating new packages and views for use in Cognos. She also handles Cognos upgrades and upgrades to the database used by Cognos and provides some training on using Cognos. Others in the university handle report writing and distribution to others as needs arise. We generally have one report writer for each functional area.