Name: IBM Desktop Outsourcing
Author: IBM

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Board Management

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Environmental Health and Safety (EHS)

Internal Communications

Risk Management

Enterprise

Accounting

Anti-Money Laundering (AML)

Nonprofit Accounting

Subscription Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Disaster Recovery

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Network Monitoring

Network Performance Monitoring

Object Storage

Output Management

Privileged Access Management

Rack Servers

Release Management

Server Management

Tape Storage

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Contact Management

Content Management

Email Marketing

Marketing Automation

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Customer Relationship Management (CRM)

Revenue Operations

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Database Security

GDPR Compliance

Security Orchestration, Automation and Response (SOAR)

Security

ID Card

Interior Design

Legal Case Management

Mobility as a Service

Nonprofit Advocacy

Nonprofit Fundraising

Vertical-Specific

Computacenter Desktop Outsourcing

Computacenter

HCL Desktop Outsourcing

HCL Technologies

Wipro Desktop Outsourcing

Likelihood to Recommend

Wipro

Atos Desktop Outsourcing

Atos

CGI Desktop Outsourcing

Ciber Desktop Outsourcing

Ciber

CompuCom Workplace Technology

CompuCom Systems

DXC Desktop Outsourcing

DXC Technology

Dell APEX Managed Device Service

Dell Technologies

Tech Cares 2022

Tech Cares 2023

IBM Desktop Outsourcing

Desktop outsourcing involves contracting an outside company to maintain desktop or client platforms (including notebooks and mobile platforms used by remote employees) and other elements of IT infrastructure management (such as IT asset management). Responsibilities assumed by the outsourcing company are usually restricted to hardware and operating system, not general help desk and application support.

Desktop Outsourcing

IBM is a global technology and innovation company headquartered in Armonk, NY.  It is one of the largest technology and consulting employers in the world, with approximately 427,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and advanced servers and supercomputers. Utilizing its business consulting, technology and R&amp;D expertise, IBM says it helps clients become "smarter" as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations. IBM invests more than $6 billion a year in R&amp;D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

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IBM Desktop Outsourcing

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