May 30, 2019
Score 9 out of 10
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Pros and Cons
- Flexibility in the framework for customization and expansion.
- Includes a great set of out of the box features.
- Has a somewhat challenging technical learning curve for business users.
- Quick turnaround time on websites.
- IBM could benefit from a user community for ideation.
- Customization still has some steep technical challenges if you want to make large expansions.
- It requires a dedicated technical support team.