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IBM FileNet Content Manager is a category-leading product and includes functionality for document management, business process management, November 1, 2011 © 2011, Forrester research, inc. reproduction Prohibited The Forrester Wave™: Enterprise Content Management, Q4 2011 For Content & Collaboration Professionals 18 case management, content analytics, imaging, records management, and information governance.ECM reviewIt is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.,Encryption at rest Taxonomy Security,Difficult to upgrade Sometimes hard to get modules to work together Content Navigator is better than the old Workplace, but it is also looking dated.,6,Positive in that we don't need to store the legacy paper Negative in that it is expensive to maintain Negative in that IBM has, until recently, lacked a vision for where ECM would continue to fit.,OpenText ECM,Qualtrics, Cvent Event Management, CrowdCompassIBM FileNet Content ManagerI have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like Health, HR, Accounts payable, Banking etc. FileNet content manager provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a very robust security model which secures documents being accessing from the external world.,It has ability to access documents via a web interface without a client being installed on a device. It provides robust solution for Document classification , securing documents, versioning of documents. It supports storage of various document mime types which includes: MS office, images, videos etc.,Cloud deployment is still a work in progress. IBM eForms are not compatible with IBM Content Navigator FileNet Content Engine administration console (acce) is not user friendly and needs improvement.,7,A lot of improvement is required to FileNet error descriptions when we encounter with any FileNet errors. For document management, workflow management and content repository. FileNet's capability to manage large number of files is awesome and robust. Automation of business process which we developed for our last client has significantly improved their day to day process.,,IBM Case Manager, IBM Business Process Manager, Eclipse
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IBM FileNet Content Manager
17 Ratings
Score 7.4 out of 101
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IBM FileNet Reviews

IBM FileNet
17 Ratings
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Score 7.4 out of 101
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November 18, 2018

IBM FileNet: "ECM review"

Score 6 out of 10
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Verified User
Review Source
It is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.
  • Encryption at rest
  • Taxonomy
  • Security
  • Difficult to upgrade
  • Sometimes hard to get modules to work together
  • Content Navigator is better than the old Workplace, but it is also looking dated.
It is well suited when there is a dedicated set of developers to support it. While configuration can be straightforward, it does require specialized knowledge. Extending the tool absolutely requires developers. Configuring case manager is more complicated than one would expect. Making the user experience smooth & seamless (think SalesForce) is challenging.

Excellent security.
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March 01, 2018

User Review: "IBM FileNet Content Manager"

Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like Health, HR, Accounts payable, Banking etc. FileNet content manager provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a very robust security model which secures documents being accessing from the external world.
  • It has ability to access documents via a web interface without a client being installed on a device.
  • It provides robust solution for Document classification , securing documents, versioning of documents.
  • It supports storage of various document mime types which includes: MS office, images, videos etc.
  • Cloud deployment is still a work in progress.
  • IBM eForms are not compatible with IBM Content Navigator
  • FileNet Content Engine administration console (acce) is not user friendly and needs improvement.
As said earlier, we have developed applications for IBM FileNet Content manager for past 11 years and I believe FileNet is well suited for almost all industries like health, banking, HR, contracts, accounts paybale etc. where there is lot scope of document storage and business process involved. Definitely requires lot more progression in cloud deployment.
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IBM FileNet Scorecard Summary

Feature Scorecard Summary

Content capture & imaging (1)
8
File sync, storage & archiving (1)
7
Document management (2)
7.5
Records management (1)
7
Content search & retrieval (2)
8.5
Enterprise content collaboration (2)
5.5
Content publishing & creation (2)
5.5
Security, risk management & information governance (2)
9.0
Contract lifecycle management (1)
8
Integration (1)
5

About IBM FileNet

IBM FileNet Content Manager is a category-leading product and includes functionality for document management, business process management, November 1, 2011 © 2011, Forrester research, inc. reproduction Prohibited The Forrester Wave™: Enterprise Content Management, Q4 2011 For Content & Collaboration Professionals 18 case management, content analytics, imaging, records management, and information governance.

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