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IBM FileNet Content Manager is a category-leading product and includes functionality for document management, business process management, November 1, 2011 © 2011, Forrester research, inc. reproduction Prohibited
The Forrester Wave™: Enterprise Content Management, Q4 2011
For Content & Collaboration Professionals
18
case management, content analytics, imaging, records management, and information governance.IBMContent Manager Review2019-10-03T22:58:37.587ZIt is being used as an electronic filing system for legacy documents. It is used in support of claims departments (invoices and claims forms) and allows for immediate access to legacy content.,Security.
Classification.
Organization.
Good encryption.,Difficult upgrade path.
Unfriendly UI.
Like much of IBM estate, different parts don't work together great.,7,Increased compliance.
Expensive to maintain
Less time spent managing files.,,6Ben WilliamsGreat Product, Great Support from IBM2019-02-15T23:11:03.278ZIBM FileNet manager is a great platform for managing content. It helps my customers to organize all of their content, especially sensitive content like business contracts in one place. It also make it easy for them to digitize, summarize and organize all the content. It is a very important factor of the digital transformation journey.,Organize content
Digitize Content
Makes it easy to find the content,User Interface could be better
Pricing could be better
Product training and documentation,8,Better Compliance
Better Control
Reduced time,OpenText Contract ManagementVerified UserECM review2018-11-18T18:09:18.580ZIt is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.,Encryption at rest
Taxonomy
Security,Difficult to upgrade
Sometimes hard to get modules to work together
Content Navigator is better than the old Workplace, but it is also looking dated.,6,Positive in that we don't need to store the legacy paper
Negative in that it is expensive to maintain
Negative in that IBM has, until recently, lacked a vision for where ECM would continue to fit.,OpenText ECM,Qualtrics, Cvent Event Management, CrowdCompassVerified UserIBM FileNet Content Manager2018-03-01T20:18:32.584ZI have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like Health, HR, Accounts payable, Banking etc. FileNet content manager provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a very robust security model which secures documents being accessing from the external world.,It has ability to access documents via a web interface without a client being installed on a device.
It provides robust solution for Document classification , securing documents, versioning of documents.
It supports storage of various document mime types which includes: MS office, images, videos etc.,Cloud deployment is still a work in progress.
IBM eForms are not compatible with IBM Content Navigator
FileNet Content Engine administration console (acce) is not user friendly and needs improvement.,7,A lot of improvement is required to FileNet error descriptions when we encounter with any FileNet errors.
For document management, workflow management and content repository. FileNet's capability to manage large number of files is awesome and robust.
Automation of business process which we developed for our last client has significantly improved their day to day process.,,IBM Case Manager, IBM Business Process Manager, EclipseVerified User
Unspecified
IBM FileNet Content Manager
23 Ratings
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