Great for collab.
We use the IBM FileNet Content Manager in our organization by having much of our content on the convenient cloud-based application. By …
Overview
What is IBM FileNet Content Manager?
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics,…
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Popular Features
- Document management (23)8.585%
- Enterprise content collaboration (23)8.181%
- File sync, storage & archiving (21)8.080%
- Security, risk management & information governance (22)7.777%
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What is IBM FileNet Content Manager?
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content…
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What is IBM FileNet Content Manager?
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and
collaborate on content to save employees’ time and improve customer
experiences. This ECM solution includes
functionality for document management, business process management,
case management, content analytics, imaging, records management, and
information governance. IBM FileNet Content Manager is a flexible content management solution that provides the foundation
for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep
insights from unstructured content. It can be used to create innovative
business applications on any cloud and manage all enterprise content, from any source.
IBM FileNet Content Manager Features
Enterprise Content Management Features
- Supported: Content capture & imaging
- Supported: File sync, storage & archiving
- Supported: Document management
- Supported: Records management
- Supported: Content search & retrieval
- Supported: Enterprise content collaboration
- Supported: Content publishing & creation
- Supported: Security, risk management & information governance
- Supported: Contract lifecycle management
- Supported: Automated workflows
- Supported: Artificial intelligence
- Supported: Mobile support
- Supported: Integration
IBM FileNet Content Manager Screenshots
IBM FileNet Content Manager Videos
IBM FileNet Content Manager Integrations
IBM FileNet Content Manager Competitors
IBM FileNet Content Manager Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, AIX |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.
OpenText Documentum, OnBase, and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.
Reviewers rate Document management highest, with a score of 8.5.
The most common users of IBM FileNet Content Manager are from Enterprises (1,001+ employees).
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(69)Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
November 27, 2023
Great for collab.
We use the IBM FileNet Content Manager in our organization by having much of our content on the convenient cloud-based application. By utilizing the system that is there, we are able to allow many people from different areas, cities, etc, to utilize this program and be on the same page within the company.
- Efficiency
- Accessibility
- Ease of workflow.
- Their upgrade time takes a long time.
- There are many areas to improve on when keeping up with competitors.
November 21, 2023
Review IBM content manager
Sharing of secured data with highly secured mode of transfer. Document sending.
- Secured transfer of data
- intelligently manage content
- Faster and safer
- more types of document support
- more easier UI
- hardly anything
October 02, 2023
Twinkle Seamless Automation & Management Software
Due to the large amount of unstructured data used in our organization's day-in-day-out operations, we use IBM FileNet Content Manager for effective management and storage. This data includes briefs, documents, software packages, and records. Our use of IBM FileNet Content Manager has made accessing these files seamless and secure. In addition to managing these files on one platform, we also enjoy automated workflow.
- Workflow automation
- Single platform for storing and managing data
- Manage compliance with requirements and security
- Firstly, their user interface is outdated and can be upgraded to meet the new age
- Also, reduction in software upgrade time, it is often time-consuming.
- The reporting functionality requires a new age upgrade too.
September 28, 2023
Great content and data management tool
I used the tool to work with some corporate clients as this was the tool they used to customise the data model based on the business requirement and handle all data format, with the ability to handle a lot of files easily. It makes it easy to work on complex projects.
- Handle a lot of different file types easily
- Custom security settings to protect data
- Handle a lot of document formats
- Comes with a lot of tools
- Collaborating features could be improved
- UI could be improved
- Some features only work on certain browsers
September 26, 2023
Great Content Manager Tool.
IBM FileNet Content Manager is used to address various business challenges related to document and content management. It helps organizations efficiently store, organize, and retrieve documents, improving document organization and accessibility. Additionally, it assists in maintaining compliance with regulatory requirements through records management features. The product's workflow automation capabilities streamline business processes, reducing manual tasks and enhancing operational efficiency.
- Document Capture and Scanning: FileNet Content Manager efficiently captures and digitizes documents from various sources, including scanners and email attachments. It can automatically classify and index documents, reducing manual data entry and improving accuracy.
- Document Version Control: The system provides robust version control features, ensuring that users are always working with the latest version of a document. It keeps a complete history of changes, making it easy to track revisions and maintain document integrity.
- Workflow Automation: FileNet Content Manager allows organizations to design and implement complex workflow processes. It automates tasks, approvals, and document routing, improving efficiency and reducing errors. For example, in a healthcare setting, it can streamline patient record approvals.
- Compliance and Records Management: It excels in helping organizations adhere to regulatory compliance requirements. It provides features for records retention, audit trails, and access controls, which are essential in industries like finance and healthcare, where data privacy and compliance are critical.
- Content Search and Retrieval: The system offers advanced search capabilities, including full-text search and metadata-driven search. Users can quickly locate documents and content based on keywords, tags, or other attributes.
- User Interface Complexity: Some users find the interface complex and not very intuitive. Simplifying the user interface and improving user experience design could make it more accessible, especially for new users.
- Customization Learning Curve: While the system is highly customizable, the process of configuring custom metadata, document types, and workflows can be challenging for administrators who are not experienced with the platform. Improving the customization process with user-friendly wizards or templates would be beneficial.
September 26, 2023
Solid choice for collaboration projects
We just started using IBM FileNet Content Manager, and I love it! Being able to share files with my coworkers and not have to email every updated version of the file, that alone is game changing.
- File sharing
- Security
- User friendly
- We haven't come across any major struggles yet.
September 26, 2023
Finally with it
Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares was a real challenge as well as payments. I think we are using at the end of the day only a little part. Next step would be the migration of the ecm.
- MS Word Integration
- File share
- Content search
- Payment integration
- Migration szenarios
September 22, 2023
IBM FileNet's Impact and Potential.
All our patient records are stored digitally, IBM FileNet has been pivotal in managing the records. The data we generate is massive and IBM efficiently organizes, indexes and retrieves these records. Whenever physicians need to access patient medical history, they can quickly retrieve them from the systems. It also allows us to restrict access to sensitive data to authorized personnel only, thereby ensuring our compliance with HIPAA.
- Detailed Audit trials for all document interactions.
- As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
- The search capabilities are powerful and we can quickly find information just by typing a name.
- The version control feature ensures that every change, edit, or contribution is tracked and documented.
- While it supports document sharing and version control, features like real-time collaborative editing and threads are missing.
- Mobile access capabilities are limited.
September 04, 2023
Content services for all the needs
One place to store and manage contents securely and systematically. We deal with various type of contents and document types which are stored in FileNet with encryption. We have multiple source of documents coming into the FileNet. FileNet's capability on Search and retrieval of the content is remarkable. We can rely on this product as it gives a secured environment to store any confidential contents with managed security as per the need.
- Storing the content
- Securing the content
- Content retrieval
- Content life cycle management
- Integration with external applications
- Exception details are difficult to understand the root cause
- Sweep system could be improved, custom policies should be able to schedule independently instead of subscribing it to default policies
- Background searches are not so easy to use
- Bulk actions do not show progress
July 26, 2023
The best product for data and content governance
Score 9 out of 10
Vetted Review
Verified User
IBM FileNet Content Manager is the primary database platform that governs content across the enterprise web applications. It has simple user interface and fast network infrastructure that saves time and cost of uploading files in cloud servers. It helps teams to collaborate efficiently and share files under secure channels. It enables my team to establish content that is free from errors and that meets community guidelines.
- Fast file transfer services.
- Secure collaboration network.
- Convenient data storage space.
- All the set features have met the set organization policies.
- The vendor team can work on upgrading the set tools on time.
March 28, 2023
IBM FileNet Content Manager- Offers advanced document management, workflow automation and record management capabilities.
IBM FileNet Content Manager has helped us to efficiently manage and organize large volumes of content as our organization generates massive amount of content. It also offers features like auditing and reporting to ensure our organization complies with the regulations. IBM FileNet Content Manager, is used in storing, managing documents and organizing in our organization. This makes it easier for users to search, access and share documents.
- IBM FileNet Content Manager is good in financial industry as it can be used in managing loan application, account document and other financial records.
- IBM FileNet Content Manager can do well in manufacturing industries as it is capable of managing product documentation, engineering drawing and other critical documents. This helps in improving operational efficiency.
- It can also be used in healthcare industry. This is because it offers features like secure access control and versioning which help in complying with regulations, therefore, improving patient care and outcomes.
- IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
- IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
- The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
March 13, 2023
IT review of Content Engine
we are using IBM Filenet content navigator to search and receive update all document at customer site which are from all the Israeli industry from bank to insurance companies
all our customer's are asking the same request that the preview size of the windows will be largare and the page will be split to 2 part
one side is the document properties and the other half will be the document preview.
at the moment thumbnail and other view of the document via the navigator page are not satisfying .
Thanks
Moshe Elbaz
all our customer's are asking the same request that the preview size of the windows will be largare and the page will be split to 2 part
one side is the document properties and the other half will be the document preview.
at the moment thumbnail and other view of the document via the navigator page are not satisfying .
Thanks
Moshe Elbaz
- email colaboration
- robust system
- viewer issue
- edit edition via securtiy
- office integarion to all kind of document not just offfice
- windows explorer like file and folder explorering with out of the need of ibm content navigator
January 16, 2023
IBM FileNet Content Manager Review
IBM FileNet Content Manager is a simple yet a very powerful tool which enables us to manage files across the business unit. It eliminated the hazel to search for the right file among 100 files which are not named in a structured way. It is very secure and helps us to maintain compliance.
- Multiple people can edit on one go
- Easy to manage compliance
- Search files across business unit
- Adding a dashboard with activity tracker for admins
- Better looking UI
- Enhanced user experience
December 01, 2022
Partner Perspective
We recommend companies on using FileNet Content Manager and therefore need to setup POC's and demos showing how FileNet can be used and integrated within the enterprise. We are required to show on prem and cloud based deployments.
- search on multiple types of content
- Integrate with other LOB systems
- Maintain a structure for enterprise content management
- Security - user and content
- collaboration
- User Interface
The file content manager gives us space to save clients' data and update our records regularly. The content management space enables my team to create advertisement content with the basic service descriptions and post it on our social media accounts. It proofreads documents before publishing or sharing them with my colleagues to enhance effective communication. The platform has provided a secure file transfer environment that cannot be attacked by unauthorized personnel.
- Saving patients data.
- Automation of record updating.
- Secure file transfer infrastructure.
- Data management and document transfer services have been running effectively.
- I have not experienced any performance drawbacks.
- The features are stable and their functionalities are excellent.
October 12, 2022
Simple integration with filenet content manager
Capture Images and Documents related to insurance claims, provider credentialing, and member correspondence. Display content in customer service applications.
- Link content to claims
- Display content and links to related content
- Mail room capture of inbound content
- Keep viewers up to date with evolving technology
- Support evolving security standards
October 03, 2022
Large file saving with smart content publishing tools
The product manages content from any source and coverts any unstructured data into useful insights. It provides secure environment for file sharing and collaboration with my colleagues. Integration other financial application was successful and very productive. It automates business processes that are given first priority to accelerate operations and improve service delivery to our customers. It monitors creation of any content and autocorrects any mistake to ensure the published content is excellent.
- Content management.
- Secure file transfer and reliable infrastructure for data sharing.
- Improvement of customer experience.
- Effective content publishing.
- The features are modern and operates effectively.
- We are satisfied by performance of all the tools.
September 22, 2022
In-person Filenet review
IBM FileNet Content Manager is used to save and manage documents from individual processes each with its own flow while being accessed through different modules: frontend for uploading and viewing and backend for processing. The possibility to save documents with specific metadata added to the search engine is a great feature. Fetching multiple documents that share a property value with ease and getting all the documents of one type, with the same process id, etc... is great as well. IBM FileNet Content Manager GUI is intuitive, with a well organized subset of folders and the ability to customize where you store what. IBM FileNet Content Manager also allows us to edit and delete individual document while keeping multiple versions/stages of the same document but also to perform bulk actions.
- Save multiple versions of the same document.
- Query documents using the search engine.
- Organized document storage.
- Document processing/conversion would be a nice feature.
August 20, 2022
Best Contant Management Solution for enterprise customers
We used IBM FileNet Content Manager to manage the departmental documentations and streamline the workflow related contents. Develope the complete taxonomy in it. We used it also to create document templates, document types, approval and reviewer workflow and automate the contract management ralated processes.
- Manage Document
- Search Documents Including Full Text Search
- Stored searches
- Develop content oriented workflows
- Develop templates
- Integration of Lotus Forms and eForms
- Administration Console GUI need to be improved
- Class Level default permissions need to improved.
- Workplace XT needs to be improved.
October 03, 2019
Content Manager Review
It is being used as an electronic filing system for legacy documents. It is used in support of claims departments (invoices and claims forms) and allows for immediate access to legacy content.
- Security.
- Classification.
- Organization.
- Good encryption.
- Difficult upgrade path.
- Unfriendly UI.
- Like much of IBM estate, different parts don't work together great.
February 15, 2019
Great Product, Great Support from IBM
IBM FileNet manager is a great platform for managing content. It helps my customers to organize all of their content, especially sensitive content like business contracts in one place. It also make it easy for them to digitize, summarize and organize all the content. It is a very important factor of the digital transformation journey.
- Organize content
- Digitize Content
- Makes it easy to find the content
- User Interface could be better
- Pricing could be better
- Product training and documentation
November 18, 2018
ECM review
It is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.
- Encryption at rest
- Taxonomy
- Security
- Difficult to upgrade
- Sometimes hard to get modules to work together
- Content Navigator is better than the old Workplace, but it is also looking dated.
March 01, 2018
IBM FileNet Content Manager
I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like Health, HR, Accounts payable, Banking etc. FileNet content manager provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a very robust security model which secures documents being accessing from the external world.
- It has ability to access documents via a web interface without a client being installed on a device.
- It provides robust solution for Document classification , securing documents, versioning of documents.
- It supports storage of various document mime types which includes: MS office, images, videos etc.
- Cloud deployment is still a work in progress.
- IBM eForms are not compatible with IBM Content Navigator
- FileNet Content Engine administration console (acce) is not user friendly and needs improvement.