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IBM FileNet Content Manager

IBM FileNet Content Manager

Overview

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics,…

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Recent Reviews

Finally with it

7 out of 10
September 26, 2023
Incentivized
Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares …
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Partner Perspective

10 out of 10
December 01, 2022
Incentivized
We recommend companies on using FileNet Content Manager and therefore need to setup POC's and demos showing how FileNet can be used and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (23)
    8.5
    85%
  • Enterprise content collaboration (23)
    8.1
    81%
  • File sync, storage & archiving (21)
    8.0
    80%
  • Security, risk management & information governance (22)
    7.7
    77%

Reviewer Pros & Cons

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QC
Queenie Cheung
Property Manager
Balco Properties LTD LLC (Real Estate, 11-50 employees)
Verified User
Engineer in Information Technology
Accounting Company, 10,001+ employees
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Pricing

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IBM FileNet Content Manager

IBM FileNet Content Manager

N/A
Unavailable

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.5
Avg 8.2
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Product Details

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. IBM FileNet Content Manager is a flexible content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

IBM FileNet Content Manager Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.

IBM FileNet Content Manager Videos

IBM FileNet Content Manager Integrations

IBM FileNet Content Manager Competitors

IBM FileNet Content Manager Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, AIX
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

OpenText Documentum, OnBase, and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of IBM FileNet Content Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-23 of 23)
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November 27, 2023

Great for collab.

QC
Queenie Cheung
Property Manager
Balco Properties LTD LLC (Real Estate, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Using the IBM FileNet Content Manager in our organization, helps with the ease of the workflow since everything is within one place for the entire team. We are able to start the process from buying an initial property down to the day-to-day usage, and every department knows where to find and access the information.
October 02, 2023

Twinkle Seamless Automation & Management Software

JS
Jamie Smith
Chief Computer Analyst and Product Manager
RSA Security (Information Technology & Services, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Briefly, IBM FileNet Content Manager has been proven helpful from both first-hand experience and reviews, with Bulk/voluminous amount of unstructured data. Also, it is a go-to for organizations heavy on data security and regulatory policies. Similarly, organizations with complex workflows that require automation will find this service helpful.
From another lens, organizations with small data sets, and loose regulations might not essentially need this product due to its heavy-duty service designation, albeit they can still use it.
September 28, 2023

Great content and data management tool

Verified User
Professional in Marketing
Marketing & Advertising Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited to sort and analyse a lot of data and share it securely with others. The best and most dependable ECM products are FileNet Content Manager and Content Navigator. The content navigator is a simple tool to use, implement, integrate, and customise. Both tools are simple to use and incorporate into existing business procedures. Additionally, we make use of Content Manager on Demand and Content Collector.
September 26, 2023

Great Content Manager Tool.

Ankit Kumar Saxena | TrustRadius Reviewer
Ankit Kumar Saxena
Solutions Architect
AgreeYa Solutions (Computer Software, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
September 26, 2023

Solid choice for collaboration projects

Verified User
Manager in Customer Service
Construction Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you share a lot of files between team members that have highly sensitive material or require a lot of back-and-forth editing or collaborations, IBM FileNet Content Manager is a solid option. Our team loves it; it saves us time and it makes our lives easier.
September 26, 2023

Finally with it

Verified User
C-Level Executive in Finance and Accounting
Accounting Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well the real time integration of Word and the external file share looks good to me. I think there’s room for improvement when it comes to migration and integration of previously used sources. Overall we did expect a little more ‚flexibility‘. Governance is always a hot topic that can be improved, too.
September 22, 2023

IBM FileNet's Impact and Potential.

DC
Devi Chopra
Data Scientist.
Cope Women"s Clinic (Hospital & Health Care, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
IBM FileNet Content Manager excels in scenarios where robust data management, version control, and security are paramount, like our healthcare organization dealing with extensive data records, compliance requirements and research data. Additionally, its workflow automation capabilities have been incredible for streamlining processes like patient approvals and admissions. However, it may be less appropriate for small businesses or organizations with limited IT recourses due to its complexity.
July 26, 2023

The best product for data and content governance

Christine Canassa | TrustRadius Reviewer
Christine Canassa
SQL Developer
Cofomo (Information Technology & Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Data management and file transfer was great nightmare in the organization before we deployed this platform. IBM File Net Content Manager has been the gamechanger in data governance and efficient content management. It provides data analytics from various data analysis systems that helps us in planning and making reliable decisions.
March 28, 2023

IBM FileNet Content Manager- Offers advanced document management, workflow automation and record management capabilities.

Gregory Jones | TrustRadius Reviewer
Gregory Jones
Cyber Security Engineer
Call Copy Inc (Information Technology & Services, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
IBM FileNet Content Manager is well-suited in large organizations with high volumes of documents and information that need to be managed. This help to streamline their content and manage processes and improve operational efficiency. t is also suitable in document-intensive process like loan approvals, claim processing and contract management. This help in reducing manual effort and improving efficiency. IBM FileNet Content Manager can be less-suited in small businesses that has low volume of document and information to manage as it may be costly.
January 16, 2023

IBM FileNet Content Manager Review

Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
IBM FileNet Content Manager is used within our professional services team to securely present customer reports on client calls. IBM FileNet Content Manager is a safe file repository which many awesome features to manage different files without having to search, edit and keep creating new files. It is compliant with most of the country rules and regulations to protect us.
October 19, 2022

Access documents faster and publish effective content from unified solution.

Jordan Seaman | TrustRadius Reviewer
Jordan Seaman
Clinical Nurse
Mercy Health Australia (Hospital & Health Care, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I highly recommend this platform to my colleagues and business enterprises that struggle to manage files and publish content. IBM FileNet Content Manager has boosted the advertising programs in our organization by customizing created content to attract more customers. It has reduced manual operations by introducing digital data management services that enhance faster service delivery to our patients. The automated backup system backs up critical data that cannot be replaced easily.
October 03, 2022

Large file saving with smart content publishing tools

Alice Bailey | TrustRadius Reviewer
Alice Bailey
Senior Accountant
SORECO (Accounting, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I am satisfied by operation of this software in managing content and ensuring that every published article meets set regulations. Sharing financial records with my colleagues and is secure and very fast. The Application Interface has dropdown menu for faster searching for any content saving time. Creation of reports and representation of data in graphical charts has been simple and more accurate with the help of content-centric applications.
September 22, 2022

In-person Filenet review

Verified User
Employee in Engineering
Information Technology & Services Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
IBM FileNet Content Manager is well suited for scalable projects where we need to save a lot of documents with multiple accesses at the same time. It is fast and reliable. Possibly, it is less appropriate for smaller enterprises, where they would not use the full potential of this solution, namely multi-access and fast response.
August 20, 2022

Best Contant Management Solution for enterprise customers

Verified User
Consultant in Information Technology
Information Technology & Services Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited to develop the approval and reviewers workflows and also its easy to develop the multiple classification structure for different types of document.

IBM eForms is well integrated with FileNet Contant Manager.
October 03, 2019

Content Manager Review

Ben Williams | TrustRadius Reviewer
Ben Williams
Automation Developer (RPA and OCR Datacap)
Admiral Group plc (Financial Services, 5001-10,000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
FileNet Content Manager is well suited for content management of documents. We use it for documents that are required to be stored but less likely to be regularly accessed and generally don't make any changes to it. I feel that if we had to tamper under the hood more that it would be a less useful tool.
February 15, 2019

Great Product, Great Support from IBM

Verified User
C-Level Executive in Marketing
Information Technology and Services Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
IBM FileNet is best used for Contract Management, designing and automating workflows. We have developed a solution for banks on top of FileNet for trade finance business for banks. This helps banks to automate trade finance process which is a very important process for the bank.
November 18, 2018

ECM review

Verified User
Manager in Information Technology
Higher Education Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited when there is a dedicated set of developers to support it. While configuration can be straightforward, it does require specialized knowledge. Extending the tool absolutely requires developers. Configuring case manager is more complicated than one would expect. Making the user experience smooth & seamless (think SalesForce) is challenging.

Excellent security.
March 01, 2018

IBM FileNet Content Manager

Verified User
Consultant in Information Technology
Information Technology and Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As said earlier, we have developed applications for IBM FileNet Content manager for past 11 years and I believe FileNet is well suited for almost all industries like health, banking, HR, contracts, accounts paybale etc. where there is lot scope of document storage and business process involved. Definitely requires lot more progression in cloud deployment.
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