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IBM FileNet Content Manager

IBM FileNet Content Manager

Overview

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics,…

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Recent Reviews

Finally with it

7 out of 10
September 26, 2023
Incentivized
Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares …
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Partner Perspective

10 out of 10
December 01, 2022
Incentivized
We recommend companies on using FileNet Content Manager and therefore need to setup POC's and demos showing how FileNet can be used and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (23)
    8.5
    85%
  • Enterprise content collaboration (23)
    8.1
    81%
  • File sync, storage & archiving (21)
    8.0
    80%
  • Security, risk management & information governance (22)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.5
Avg 8.2
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Product Details

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. IBM FileNet Content Manager is a flexible content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

IBM FileNet Content Manager Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.

IBM FileNet Content Manager Videos

IBM FileNet Content Manager Integrations

IBM FileNet Content Manager Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, AIX
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

OpenText Documentum, OnBase, and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of IBM FileNet Content Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-23 of 23)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automation and standardization of workflows have led to fewer data entry errors, particularly in patient records and billing.
  • Ensured HIPAA compliance
  • With the powerful search and indexing capabilities of FileNet, the time spent searching for documents has decreased dramatically.
  • The automation of document workflows has significantly reduced manual tasks and the associated human errors.
Gregory Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • IBM FileNet Content Manager has helped improve organization's efficiency by reducing error and save time increasing productivity.
  • IBM FileNet Content Manager has enhanced collaboration through providing centralized repository for documents and information helping us work together more effectively regardless our location.
  • The implementation cost of IBM FileNet Content Manager can be expensive especially to organizations with limited IT resources.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Filnet has allowed us to achieve near 100% straight through processing of inbound documents
  • Filenet has allowed us to eliminate paper from our workflows. We are 100% electronic
  • Filenet has allowed us to simplify the transmission of documents from our end users
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
November 18, 2018

ECM review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Positive in that we don't need to store the legacy paper
  • Negative in that it is expensive to maintain
  • Negative in that IBM has, until recently, lacked a vision for where ECM would continue to fit.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • A lot of improvement is required to FileNet error descriptions when we encounter with any FileNet errors.
  • For document management, workflow management and content repository. FileNet's capability to manage large number of files is awesome and robust.
  • Automation of business process which we developed for our last client has significantly improved their day to day process.
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