TrustRadius: an HG Insights company

IBM Maximo Application Suite

Score7.5 out of 10

191 Reviews and Ratings

What is IBM Maximo Application Suite?

IBM Maximo Application Suite is an enterprise asset management (EAM) platform.

My experience with IBM Maximo Application Suite.

Use Cases and Deployment Scope

I am a manufacturing/production engineer in our organisation. IBM Maximo Application Suite software is my daily companion. The software supports asset management. Using the software, we can monitor and optimize our system's performance and conduct predictive maintenance to prevent sudden downtime. The software is robust and cost-effective.

Pros

  • The software is very effective in trend analysis and downtime tracking.
  • IBM Maximo Application Suite is well suited in preventive maintenance and predictive maintenance.
  • Ease of use and seamless ingestion with our other tools, such as Mpower, Omino, and Maximal.

Cons

  • The software is available only in three languages: English, Portuguese, and Spanish. This limits its implementation.
  • Poor customer care services. The software has very unresponsive live support service providers. I prefer contacting them online.

Return on Investment

  • Use of the software has significantly improved operational efficiency in our organisation by streamlining processes and preventing system failures.
  • IBM Maximo Application Suite has reduced unplanned downtime by enhancing preventive maintenance.
  • Introduction of the product in our industry enabled data-driven decision-making through real-time performance analytics and reporting.

Other Software Used

Miro, Industrial ERP, Bamboo Agile

Powerful maintainance management tool with room for simplification

Use Cases and Deployment Scope

IBM Maximo Application Suite is our enterprise management tool, where for our client, we use it to manage the lifecycle of an asset or an item, starting from creation to maintenance until becoming scrap. We will store all the information in our application. Using this, we will do preventive and predictive maintenance of the item. Also, we can monitor the health of the item regularly and keep track of inventory orders. If more items are needed via the reorder process we can order them. Also, we can do inventory spare parts management in IBM Maximo Application Suite. Also it has the feature of mobile application which is very useful for onfield technicians. Overall it's a complete package starting from creation till the scrapping of item or asset data will be stored also maintaining of these items or assets are done via IBM Maximo Application Suite.

Pros

  • Scaling of Enterprise asset management
  • Automation of Preventive maintainance
  • Workorder management
  • Asset health monitoring
  • Predictive maintenance
  • Optimization of inventory and spareparts

Cons

  • Implementation of the mobile functionality is too complex
  • Performance in highly customized environment
  • Licensing and complexity of product
  • Modernization of workflows

Return on Investment

  • Deployment of classfiles requires downtime
  • More bugs with newer version upgrade
  • Slow resolution for the bugs eventually have to wait for fix pack
  • Implementation of Mobile tools
  • Performance of the tool with heavy customisation

Alternatives Considered

IBM Maximo Application Suite, Db2 and IBM Managed Services for SAP Applications

Other Software Used

IBM Bob, IBM Maximo Application Suite

IBM Maximo Application Suite

Use Cases and Deployment Scope

It's very useful for facility management where maintenance is required. Assets mangement reliability maintenance is the basic solution this tools provide.
The business problem this product address is basically the maintenance and tracking of assets, each asset is tracked and tagged based on their locations and maintenance can be done based on the schedules. It also provides great insights on the dashboard.

Pros

  • Asset Management
  • Asset Maintenance
  • Reliability Maintenance

Cons

  • For Scheduled work orders
  • Complicated templates

Return on Investment

  • Accountability
  • Transperency

Alternatives Considered

Planon Universe and SAP Asset Performance Management

Other Software Used

SAP Enterprise Portal, Planon Universe

[...] review

Use Cases and Deployment Scope

In our organization, We use IBM Maximo Application Suite for designing work orders for distribution construction work.

Pros

  • I like the compatible units function
  • I also like the start center capability

Cons

  • We are 3 months into our implementation, so still learning

Return on Investment

  • Automating data processing and retrieving data has been great

Alternatives Considered

AWS Storage Gateway

New User

Use Cases and Deployment Scope

Work orders — we use them to report and track issues. The database maintains a history of submissions and includes contact information so the appropriate personnel can be reached for troubleshooting or to gather additional information on work orders.

Pros

  • Everything located in one area to identify problems, contact info, and resolving issues.
  • Comprehensive history.
  • Effective routing.

Cons

  • I would like to see less down time with Maximo outages.

Return on Investment

  • Improved compliance.